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AC Replacement Services

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AC Replacement in Palatka, FL


Palatka summers are long and relentless. An air conditioning system running past its useful life forces your home to work with equipment that costs more to operate and delivers less comfort every season. When repairs become a recurring expense and performance keeps dropping, AC replacement becomes the practical decision.

Southern Air has helped Palatka homeowners evaluate, select, and install replacement cooling systems since 1983. Our licensed technicians assess your home’s cooling load, recommend appropriately sized equipment, and complete every installation to manufacturer standards.

Getting the right system installed correctly makes a measurable difference in both comfort and monthly energy costs. If your current system is struggling, contact Southern Air to Schedule Service and get an honest evaluation from a licensed technician.

Why Palatka Homeowners Call for AC Replacement

Most air conditioning systems have a useful life of 15 to 20 years in Florida. The combination of long cooling seasons and high humidity pushes equipment harder than it would be pushed in drier climates. Recognizing when a system is past the point of cost-effective repair prevents homeowners from spending money on an aging unit that will fail regardless.

Signs that an AC replacement may be the right move:

  • The system is 15 or more years old and experiencing frequent breakdowns
  • Repair estimates are approaching or exceeding 50% of the system’s replacement cost
  • Energy bills keep rising despite no significant change in usage
  • The system uses R-22 refrigerant, which is no longer produced and increasingly expensive
  • Some rooms stay warm regardless of thermostat settings
  • The unit runs nearly constantly during summer without reaching set temperatures

If several of these apply to your Palatka home, a replacement evaluation is worth scheduling.

What Causes AC Replacement Needs in Palatka Homes

Age is the primary driver of air conditioning replacement in Palatka. Florida’s demanding climate means systems accumulate more operating hours per year than in cooler states. A 15-year-old unit in Palatka has often run more equivalent cycles than a 20-year-old unit in the Midwest.

Refrigerant type matters as well. Systems manufactured before 2010 typically use R-22, a refrigerant that the EPA phased out due to its environmental impact. R-22 is now scarce and expensive, making continued repairs on older systems increasingly impractical.

Compressor failures are another common trigger. The compressor is the most expensive component in a central air system. When a compressor fails on an older unit, replacement often costs more than the value of the system. Our technicians walk through this calculation clearly so homeowners can make an informed decision rather than guessing.

How Our Team Approaches AC Replacement in Palatka

Southern Air does not take a one-size-fits-all approach to system replacement. We calculate the proper cooling load for your specific home before recommending equipment. An oversized system short-cycles and creates humidity problems. An undersized system runs constantly and fails sooner. Correct sizing is the foundation of a reliable installation.

Our licensed technicians maintain a fully stocked warehouse with equipment from trusted manufacturers. That keeps installation timelines short and avoids delays from back-ordered parts. We handle the full scope of the project, from removing the old system to testing the new one, and we provide upfront pricing before work begins.

We also offer honest guidance on repair versus replacement for borderline situations. If a repair is genuinely the better choice, we will tell you so.

AC Replacement Services Available in Palatka and Nearby Communities

Southern Air serves Palatka and surrounding communities including East Palatka, Elkton, Georgetown, Pomona Park, Crescent City, and San Mateo with full air conditioning replacement and HVAC services.

Our complete service lineup includes:

  • AC Replacement – Full system replacement with correct load calculation and professional installation
  • AC Repair –  Diagnosis and repair when the system is worth fixing
  • AC Service –  Inspections and tune-ups to keep cooling systems operating efficiently
  • AC Maintenance –  Scheduled upkeep to extend equipment life after replacement
  • Ductless Mini Split –  Zone cooling solutions for spaces without ductwork
  • Ductwork Repair & Replacement –  Restore airflow and efficiency from leaking or damaged duct systems
  • Heating Service –  Inspections and tune-ups for furnaces and heat pumps
  • Heat Pumps –  Heat pump installation and service as an efficient alternative to traditional AC
  • Indoor Air Quality –  Air filtration and humidity control solutions

What to Expect During Your AC Replacement Appointment

Southern Air makes the replacement process clear and manageable from the first call to the final walkthrough.

  1. A licensed HVAC technician arrives on time and reviews the existing system and installation scope.
  2. We explain our findings and present equipment recommendations with upfront pricing.
  3. After you approve the work, our team removes the old system and installs the new unit to manufacturer specifications.
  4. We test all performance metrics and confirm the system is cooling correctly before finishing.
  5. Your technician walks you through the new equipment, answers questions, and cleans up the work area.

Why Professional AC Replacement Matters

Air conditioning replacement involves more than swapping one unit for another. Load calculations, duct compatibility, refrigerant handling, electrical requirements, and local permit rules all factor into a proper installation. Getting any of these wrong creates performance problems from day one.

Improper installation can void the manufacturer warranty on a brand-new system. Most manufacturer warranties require installation by a licensed contractor, and some require registered startup documentation. Work done without a permit can also create complications during insurance claims and property sales.

A licensed technician ensures the system is sized correctly, charged to manufacturer specifications, and installed in a way that protects the warranty and performs as expected through Florida’s demanding summers.

Systems and Equipment We Install and Service

Southern Air installs and services all major central air conditioning brands and system types found in Palatka homes, from entry-level single-stage units to high-efficiency two-stage and variable-speed systems.

We work on and install:

  • Central air conditioning systems in both older and newly constructed homes
  • Gas and electric furnaces paired with replacement AC systems
  • Heat pumps as energy-efficient alternatives to traditional cooling and heating setups
  • Ductless mini split systems for homes where full system replacement is not practical
  • Air handlers and evaporator coils as part of full or partial system replacements
  • Thermostats and zoning controls for improved comfort and efficiency
  • Ductwork systems in established homes and new construction

Local Experience With AC Replacement in Palatka

Palatka’s housing mix presents a range of replacement scenarios. Older homes near the St. Johns River often have original ductwork that needs evaluation before a new system goes in. Deteriorated or improperly sized ducts can prevent even the best new equipment from performing correctly. Our technicians assess ductwork as part of every replacement evaluation.

Newer homes in developments outside the city core typically have better duct systems, but may still benefit from efficiency upgrades or zoning additions when the original system is replaced. We serve communities throughout Putnam County, including East Palatka, San Mateo, Satsuma, Welaka, and Pomona Park, and our technicians are familiar with the equipment and installation conditions common across the region.

Local experience also means understanding the permit process in Putnam County and completing replacement projects that meet code requirements from the start.

AC Replacement Results in the Palatka Area

Air Conditioning Replacement Solved Frequent Breakdown Issues

A homeowner was dealing with repeated AC failures and costly repairs each summer. Our inspection revealed extensive wear throughout the aging equipment. We completed an air conditioning replacement with a new system installation, delivering dependable cooling, improved efficiency, and lower ongoing maintenance concerns.

Central Air Replacement Improved Energy Efficiency

A family noticed rising utility bills and uneven temperatures throughout their home. After evaluating the system, we determined a central air replacement was the most cost-effective solution. The upgraded equipment improved airflow, reduced energy consumption, and provided consistent comfort in every room.

HVAC Replacement Restored Reliable Whole-Home Comfort

A property owner needed a long-term solution for an outdated system. Our team assessed the cooling demands and completed a full HVAC replacement. The new cooling system enhanced performance, increased reliability, and delivered steady indoor comfort year-round.

Why Palatka Homeowners Choose Southern Air for AC Replacement

Southern Air has been replacing air conditioning systems in the Palatka area since 1983. Our licensed and insured technicians bring decades of local experience to every installation. We offer financing options to make system replacement manageable, emergency service when equipment fails unexpectedly, and maintenance plans to protect your new investment year after year.

We take the time to size the system correctly, explain our recommendations clearly, and complete every installation to code. When you invest in a new system, you deserve one that performs correctly from day one and holds up through Florida’s demanding cooling seasons.

Frequently Asked Questions About AC Replacement in Palatka

How do I know if my AC system actually needs replacement or just a repair?

If your system is more than 15 years old, uses R-22 refrigerant, or has required multiple expensive repairs in recent years, replacement is likely the better long-term investment. A licensed technician can give you an honest comparison of repair costs versus the cost and efficiency gains of a new system.

Why does my new air conditioner run longer than my old one did?

Modern high-efficiency systems often run at lower speeds for longer periods, which is more energy-efficient than short, high-intensity cycles. If your new system runs constantly without reaching the set temperature, that may indicate an installation or sizing issue worth investigating.

What does it mean when my AC replacement is already showing performance problems?

Early performance problems after a new installation are often related to incorrect refrigerant charge, improper ductwork connections, or sizing issues. These problems are correctable, and a licensed technician should inspect the system to identify the cause.

Why are my energy bills still high after an AC replacement in Palatka?

A new system can underperform if the ductwork has significant leaks, if the unit is improperly sized for the home, or if attic insulation is inadequate. Palatka’s intense summer heat puts a heavy load on any cooling system, so all these factors matter together.

How does Southern Air’s AC replacement process work?

We start with a full load calculation and system assessment before recommending equipment. After presenting upfront pricing, our technicians remove the old unit, install the new system correctly, test all performance metrics, and walk you through the new equipment before leaving.

What should I expect during an AC replacement appointment?

Our technician arrives on schedule, reviews the installation scope with you, removes the old system safely, and installs the new unit to manufacturer specifications. We test performance thoroughly and clean up before leaving.

When is the best time to replace my AC system in Palatka?

Spring is the best window for AC replacement in Palatka before the heavy cooling season starts. Replacing in late fall or winter also works well since lead times are shorter and the home is easier to keep comfortable during installation.

How can I extend the life of my new AC system after replacement?

Change the air filter every one to three months, keep the outdoor unit clear of debris, and schedule annual maintenance each spring. Enrolling in a maintenance plan is the most reliable way to protect your investment and maintain manufacturer warranty coverage.

Schedule AC Replacement in Palatka Today

Do not wait for a complete system failure during peak summer heat. Southern Air’s licensed technicians serve Palatka and the surrounding area with professional AC replacement backed by decades of local experience. Call 386-766-5136 or Schedule Service online to get started.


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Financing Options

Comfort today, pay over time.


At Southern Air, we believe in providing accommodation for our valued customers. It’s tough predict when your air conditioner is going to need replacement. For that reason, it can be challenging to budget for a new system. 

With our flexible financing options, you can get the comfort you deserve without breaking the bank. Contact us today to learn more about our lending options, or get pre-approved online today. 

Customer Reviews

See What Your Neighbors Are Saying About Southern Air!


Our team is known for: professional service, accurate repairs, and fast response.

bert S.
20 hours ago
Albert is a very nice pleasant person. Has shown great customer service
Response from the owner:Thank you for trusting us and for taking the time to share your experience! We’re proud to have Robert on our team and glad he could take great care of you.
Linda G.
20 hours ago
Albert was very polite and professional. He fixed our mini split issue effectively and was pleasant to work with.
Response from the owner:Thank you, Linda, for sharing your feedback. We’re glad Albert’s professionalism and courteous approach helped resolve your mini split issue quickly and effectively. We’re known for fast response and would love for you to call us anytime to schedule seasonal tune-ups or set up ongoing service.
Chris M.
22 hours ago
Very polite very honest way better than any company I ever had out and I set up a service plan very good
Response from the owner:Chris, thank you for the kind words—I'm glad our team came across as polite and honest and that the service felt better than what you’ve experienced before. We really appreciate you setting up a service plan with Southern Air, and we’ll work hard to keep earning your trust.
Rachel S.
23 hours ago
Dylan with Southern Air is extremely friendly, professional, courteous, and down to earth. He was extremely down to earth and great at explaining things. Hope to have him again! He did an absolutely amazing job!
Response from the owner:Thank you, Rachel, for your feedback and for highlighting Dylan’s friendly, professional service and the clear way he explained everything. We take pride in our professionalism and fast response, and we’re glad you had such a positive experience. If you’d like to schedule a seasonal tune-up or set up ongoing service, please give us a call anytime.
Roni H.
1 day ago
Our technician, Albert, turned what could have been a profitable moment for his company, but not a good choice for us, in regard to fixing a mini split, into a moment if integrity. I appreciated his candidness especially in light of other AC companies trying to upsell to us. Thank you, Albert and Southern Air!
Response from the owner:Thank you, Roni, for taking the time to share your feedback. We’re glad Albert provided honest guidance on your mini split and helped you make the right choice, and we’re proud of our professionalism. Please call us anytime for seasonal tune-ups or to set up ongoing HVAC service.
janis H.
1 day ago
Trenton was amazing, thoughtful, kind and extremely professional.
Response from the owner:Thank you, Janis, for taking the time to share your feedback. We’re glad you had a great experience and that our team delivered the professionalism and care you deserved, along with our fast response. Please feel free to call us anytime for seasonal tune-ups or to set up ongoing service.
Tony P.
3 days ago
After a great visit from Jeremy with Souther Air, we pursues a GREAT Air condition unit. Steve and Mat came out and put it right in. Their service was excellent and had it up and running and took our old one away!! We will be customers for at least 25 yrs. Thank you Southern Air for making us feel so at ease for such a big purchase. 😊
Response from the owner:Thank you so much for choosing Southern Air Tony!! We are proud of our Team Shield and always strive to supply your comfort needs with Southern hospitality. We appreciate the opportunity to serve YOU!!
Margaret M.
3 days ago
Southern Air is a first-class company. We have employed their HVAC services for many years. And I am very pleased with HVAC expert Damon. He is a very knowledgeable, professional, and skilled young man. He keeps me well-informed of any issues with my system. I also commend Southern Air’s office manager and staff. They are excellent communicators. On October 10, 2025, Technician Robert Wright was here to add a compressor starter kit when my unit was not cooling properly. He came out at night, added the kit, and cleaned and flushed the lines. He did an excellent job. Technician Damon is here again this morning to do periodic maintenance. Southern Air and their Technicians are professional, excellent, and timely. Southern Air even texts me when the Technicians are coming and includes their pictures. Their office staff are friendly and efficient. A live person always answers the phone. I highly recommend Southern Air for your HVAC needs. On September 11, 2026, Technician Justin Coates installed a new Honeywell thermostat. He did an excellent job, as usual. Southern Air is an excellent company.
Response from the owner:Thank you for your continued trust! We’re thrilled Damon and our team have consistently provided knowledgeable and professional service. We truly appreciate having you as a loyal customer!
Deborah R.
4 days ago
Prompt excellent service by a very pleasant tech who solved the issue in good time and had everything he needed to do the repairs.
Response from the owner:Thank you, Deborah, for your feedback and for noting the prompt, friendly service and quick repair. We take pride in our fast response and making sure our technicians arrive prepared to resolve issues efficiently. Please call us anytime for seasonal tune-ups or to set up ongoing HVAC service.
Daniel M.
5 days ago
Awesome thank you 😊
Response from the owner:Thank you for the awesome review! We appreciate your support and are always happy to help.
We just got the maintenance plan and Justin came out again, he's honest and truthful, and comitted, does a great job with both our units. Thanks Justin,
Response from the owner:Thank you for your review! I'm glad we could help get your AC running despite the challenges with your older unit. If you need any further assistance, feel free to reach out.
Susan D W.
6 days ago
Dylan showed up quickly after my requesting service, within 90 minutes he was here. He was friendly, knowledgeable and very detailed in his services. He knew exactly what my problem was, and told me about some other issues I have and offered me a maintenance plan which ultimately lowered my bill for services. Kudos to Dylan Pacetti, we are very thankful for your time and attention. Had a second visit today 09/09/26 with Dyaln Pacetti and Southern Air. Want to give a huge shout out to Dylan Pacetti at Southern Air... He is a great technician, very knowledgeable, polite and does excellent work. Southern Air is a great company if you need service with your heating or air. Great customer service, Robert, the service manager and everyone in the office are fantastic, quick callbacks and even same or next day service on most calls. The prices are very good, and they have an excellent maintenance plan, very affordable. If you need any kind of air or heat services, give them a call.
Response from the owner:Thank you, Susan, for taking the time to share your feedback. We’re glad our fast response and professionalism made the visit smooth, and that Dylan was able to pinpoint the issue, walk you through the findings, and help reduce your overall cost with a maintenance option. If you’d like, please call us anytime to schedule seasonal tune-ups or set up ongoing service.
Brenda F.
6 days ago
Lake serviced our unit today for the first time. It was last serviced in January. He spent about 1.5 hrs and was very thorough. He said everything was good for another 6 months. Thank you!😊
Response from the owner:Thanks so much Brenda. Joel's friendly personality is contagious!! We appreciate you and thank you for choosing Southern Air!!
Audrey B.
6 days ago
Prompt, courteous, job tidiness and friendly attitude. A person who has pride in his work and job. So refreshing. Thanks Justin.
Response from the owner:Hi Audrey! We appreciate the review and are glad we could be of service!
Bobby S.
6 days ago
Service was very good and thorough. I needed a filter but Albert didn't have one. He advised that he would bring one back.
Response from the owner:Bobby, thank you for the 5-star rating and for choosing Southern Air for your HVAC needs. We really appreciate your support and the chance to help out.
Anna W.
7 days ago
Our unit went out on holiday weekend they came Sunday to try to fix realized unit was blown it was 20 years old. Since ours was completely out bumped putting whole brand new system on our house came out Monday to decide what would work by Tuesday our house was nice and cool again and could not even tell old unit was there or anyone was in the yard. So pleasant and professional 10 out of 10 recommend
Response from the owner:Thank you, Anna, for your feedback and for recommending Southern Air. We’re glad we could respond quickly over the holiday weekend, help you choose the right replacement, and have your home cool again by Tuesday, all while keeping the work neat and professional. Please call us anytime to schedule seasonal tune-ups or set up ongoing service to keep your system running smoothly year-round.
Linda L.
1 week ago
Customer support and service excellent.
Response from the owner:Thank you, Linda, for the 5-star rating and for taking the time to share your support. We pride ourselves on professionalism in every visit, and we’re glad you chose Southern Air. If you ever need a seasonal tune-up or would like to set up ongoing service, please give us a call.
Sheila S.
1 week ago
Thank you Damare for resolving our issue so quickly!! My house is nice and cool!
Response from the owner:Thank you, Sheila, for taking the time to share your feedback. We’re glad our fast response helped get your system back on track so your home is comfortable again. Please call us anytime for seasonal tune-ups or to set up ongoing service.
Richard N.
1 week ago
Lake ( the tech) was very pleasant and knew what to do. AC was up and running quickly. Goog service.
Response from the owner:Thank you, Richard, for taking the time to share your feedback. We’re glad our team was professional and got your AC running again quickly, and we appreciate you choosing Southern Air. If you ever need a seasonal tune-up or want to set up ongoing maintenance, please give us a call.
Crazy M.
1 week ago
Southern Air has great service and Jason was very knowledgeable and got me back up and running! Very dependable and owned by a wonderful family
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
EMO K.
2 weeks ago
Jason did a great job at explaining prices and offering different solutions
Response from the owner:Thank you, Emo, for your feedback and for sharing how helpful Jason was in outlining pricing and presenting multiple options. We take pride in our professionalism and making sure you feel confident in the solutions offered. Please give us a call anytime to schedule a seasonal tune-up or set up ongoing service.
Edith G.
2 weeks ago
Jason went over everything and got us up and heating. Great job, plan to follow-up with his recommendations.
Response from the owner:We’re so glad Jason was able to get your system running and walk you through everything clearly. Thanks for trusting Southern Air — we’re always here when you need us!
Dennis V.
2 weeks ago
Jason did an excellent job!
Response from the owner:Dennis, thank you for the 5-star review. I’m glad Jason took great care of you and delivered the kind of service we aim for on every call.
Leroy H.
2 weeks ago
He was very friendly and explained everything that he found.
Response from the owner:Thank you, Leroy, for your feedback and for choosing Southern Air. We appreciate you noting our professionalism and that our technician communicated clearly throughout the visit. Please feel free to call us anytime to schedule a seasonal tune-up or set up ongoing HVAC service.
Alan S.
2 weeks ago
DYLAN was prompt, courteous, and efficient. Also reviewed service contract
Response from the owner:Thank you for sharing your experience! We’re glad Randy was prompt, courteous, and efficient. We appreciate your trust in Southern Air and look forward to serving you again.
bert S.
20 hours ago
Albert is a very nice pleasant person. Has shown great customer service
Response from the owner:Thank you for trusting us and for taking the time to share your experience! We’re proud to have Robert on our team and glad he could take great care of you.
Linda G.
20 hours ago
Albert was very polite and professional. He fixed our mini split issue effectively and was pleasant to work with.
Response from the owner:Thank you, Linda, for sharing your feedback. We’re glad Albert’s professionalism and courteous approach helped resolve your mini split issue quickly and effectively. We’re known for fast response and would love for you to call us anytime to schedule seasonal tune-ups or set up ongoing service.
Chris M.
22 hours ago
Very polite very honest way better than any company I ever had out and I set up a service plan very good
Response from the owner:Chris, thank you for the kind words—I'm glad our team came across as polite and honest and that the service felt better than what you’ve experienced before. We really appreciate you setting up a service plan with Southern Air, and we’ll work hard to keep earning your trust.
Rachel S.
23 hours ago
Dylan with Southern Air is extremely friendly, professional, courteous, and down to earth. He was extremely down to earth and great at explaining things. Hope to have him again! He did an absolutely amazing job!
Response from the owner:Thank you, Rachel, for your feedback and for highlighting Dylan’s friendly, professional service and the clear way he explained everything. We take pride in our professionalism and fast response, and we’re glad you had such a positive experience. If you’d like to schedule a seasonal tune-up or set up ongoing service, please give us a call anytime.
Roni H.
1 day ago
Our technician, Albert, turned what could have been a profitable moment for his company, but not a good choice for us, in regard to fixing a mini split, into a moment if integrity. I appreciated his candidness especially in light of other AC companies trying to upsell to us. Thank you, Albert and Southern Air!
Response from the owner:Thank you, Roni, for taking the time to share your feedback. We’re glad Albert provided honest guidance on your mini split and helped you make the right choice, and we’re proud of our professionalism. Please call us anytime for seasonal tune-ups or to set up ongoing HVAC service.
janis H.
1 day ago
Trenton was amazing, thoughtful, kind and extremely professional.
Response from the owner:Thank you, Janis, for taking the time to share your feedback. We’re glad you had a great experience and that our team delivered the professionalism and care you deserved, along with our fast response. Please feel free to call us anytime for seasonal tune-ups or to set up ongoing service.
Tony P.
3 days ago
After a great visit from Jeremy with Souther Air, we pursues a GREAT Air condition unit. Steve and Mat came out and put it right in. Their service was excellent and had it up and running and took our old one away!! We will be customers for at least 25 yrs. Thank you Southern Air for making us feel so at ease for such a big purchase. 😊
Response from the owner:Thank you so much for choosing Southern Air Tony!! We are proud of our Team Shield and always strive to supply your comfort needs with Southern hospitality. We appreciate the opportunity to serve YOU!!
Margaret M.
3 days ago
Southern Air is a first-class company. We have employed their HVAC services for many years. And I am very pleased with HVAC expert Damon. He is a very knowledgeable, professional, and skilled young man. He keeps me well-informed of any issues with my system. I also commend Southern Air’s office manager and staff. They are excellent communicators. On October 10, 2025, Technician Robert Wright was here to add a compressor starter kit when my unit was not cooling properly. He came out at night, added the kit, and cleaned and flushed the lines. He did an excellent job. Technician Damon is here again this morning to do periodic maintenance. Southern Air and their Technicians are professional, excellent, and timely. Southern Air even texts me when the Technicians are coming and includes their pictures. Their office staff are friendly and efficient. A live person always answers the phone. I highly recommend Southern Air for your HVAC needs. On September 11, 2026, Technician Justin Coates installed a new Honeywell thermostat. He did an excellent job, as usual. Southern Air is an excellent company.
Response from the owner:Thank you for your continued trust! We’re thrilled Damon and our team have consistently provided knowledgeable and professional service. We truly appreciate having you as a loyal customer!
Deborah R.
4 days ago
Prompt excellent service by a very pleasant tech who solved the issue in good time and had everything he needed to do the repairs.
Response from the owner:Thank you, Deborah, for your feedback and for noting the prompt, friendly service and quick repair. We take pride in our fast response and making sure our technicians arrive prepared to resolve issues efficiently. Please call us anytime for seasonal tune-ups or to set up ongoing HVAC service.
Daniel M.
5 days ago
Awesome thank you 😊
Response from the owner:Thank you for the awesome review! We appreciate your support and are always happy to help.
We just got the maintenance plan and Justin came out again, he's honest and truthful, and comitted, does a great job with both our units. Thanks Justin,
Response from the owner:Thank you for your review! I'm glad we could help get your AC running despite the challenges with your older unit. If you need any further assistance, feel free to reach out.
Susan D W.
6 days ago
Dylan showed up quickly after my requesting service, within 90 minutes he was here. He was friendly, knowledgeable and very detailed in his services. He knew exactly what my problem was, and told me about some other issues I have and offered me a maintenance plan which ultimately lowered my bill for services. Kudos to Dylan Pacetti, we are very thankful for your time and attention. Had a second visit today 09/09/26 with Dyaln Pacetti and Southern Air. Want to give a huge shout out to Dylan Pacetti at Southern Air... He is a great technician, very knowledgeable, polite and does excellent work. Southern Air is a great company if you need service with your heating or air. Great customer service, Robert, the service manager and everyone in the office are fantastic, quick callbacks and even same or next day service on most calls. The prices are very good, and they have an excellent maintenance plan, very affordable. If you need any kind of air or heat services, give them a call.
Response from the owner:Thank you, Susan, for taking the time to share your feedback. We’re glad our fast response and professionalism made the visit smooth, and that Dylan was able to pinpoint the issue, walk you through the findings, and help reduce your overall cost with a maintenance option. If you’d like, please call us anytime to schedule seasonal tune-ups or set up ongoing service.
Brenda F.
6 days ago
Lake serviced our unit today for the first time. It was last serviced in January. He spent about 1.5 hrs and was very thorough. He said everything was good for another 6 months. Thank you!😊
Response from the owner:Thanks so much Brenda. Joel's friendly personality is contagious!! We appreciate you and thank you for choosing Southern Air!!
Audrey B.
6 days ago
Prompt, courteous, job tidiness and friendly attitude. A person who has pride in his work and job. So refreshing. Thanks Justin.
Response from the owner:Hi Audrey! We appreciate the review and are glad we could be of service!
Bobby S.
6 days ago
Service was very good and thorough. I needed a filter but Albert didn't have one. He advised that he would bring one back.
Response from the owner:Bobby, thank you for the 5-star rating and for choosing Southern Air for your HVAC needs. We really appreciate your support and the chance to help out.
Anna W.
7 days ago
Our unit went out on holiday weekend they came Sunday to try to fix realized unit was blown it was 20 years old. Since ours was completely out bumped putting whole brand new system on our house came out Monday to decide what would work by Tuesday our house was nice and cool again and could not even tell old unit was there or anyone was in the yard. So pleasant and professional 10 out of 10 recommend
Response from the owner:Thank you, Anna, for your feedback and for recommending Southern Air. We’re glad we could respond quickly over the holiday weekend, help you choose the right replacement, and have your home cool again by Tuesday, all while keeping the work neat and professional. Please call us anytime to schedule seasonal tune-ups or set up ongoing service to keep your system running smoothly year-round.
Linda L.
1 week ago
Customer support and service excellent.
Response from the owner:Thank you, Linda, for the 5-star rating and for taking the time to share your support. We pride ourselves on professionalism in every visit, and we’re glad you chose Southern Air. If you ever need a seasonal tune-up or would like to set up ongoing service, please give us a call.
Sheila S.
1 week ago
Thank you Damare for resolving our issue so quickly!! My house is nice and cool!
Response from the owner:Thank you, Sheila, for taking the time to share your feedback. We’re glad our fast response helped get your system back on track so your home is comfortable again. Please call us anytime for seasonal tune-ups or to set up ongoing service.
Richard N.
1 week ago
Lake ( the tech) was very pleasant and knew what to do. AC was up and running quickly. Goog service.
Response from the owner:Thank you, Richard, for taking the time to share your feedback. We’re glad our team was professional and got your AC running again quickly, and we appreciate you choosing Southern Air. If you ever need a seasonal tune-up or want to set up ongoing maintenance, please give us a call.
Crazy M.
1 week ago
Southern Air has great service and Jason was very knowledgeable and got me back up and running! Very dependable and owned by a wonderful family
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
EMO K.
2 weeks ago
Jason did a great job at explaining prices and offering different solutions
Response from the owner:Thank you, Emo, for your feedback and for sharing how helpful Jason was in outlining pricing and presenting multiple options. We take pride in our professionalism and making sure you feel confident in the solutions offered. Please give us a call anytime to schedule a seasonal tune-up or set up ongoing service.
Edith G.
2 weeks ago
Jason went over everything and got us up and heating. Great job, plan to follow-up with his recommendations.
Response from the owner:We’re so glad Jason was able to get your system running and walk you through everything clearly. Thanks for trusting Southern Air — we’re always here when you need us!
Dennis V.
2 weeks ago
Jason did an excellent job!
Response from the owner:Dennis, thank you for the 5-star review. I’m glad Jason took great care of you and delivered the kind of service we aim for on every call.
Leroy H.
2 weeks ago
He was very friendly and explained everything that he found.
Response from the owner:Thank you, Leroy, for your feedback and for choosing Southern Air. We appreciate you noting our professionalism and that our technician communicated clearly throughout the visit. Please feel free to call us anytime to schedule a seasonal tune-up or set up ongoing HVAC service.
Alan S.
2 weeks ago
DYLAN was prompt, courteous, and efficient. Also reviewed service contract
Response from the owner:Thank you for sharing your experience! We’re glad Randy was prompt, courteous, and efficient. We appreciate your trust in Southern Air and look forward to serving you again.

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