Heat Pump Services
Heat pumps offer efficient and cost-effective cooling and heating solutions. At Southern Air, we specialize in comprehensive heat pump services—repair, replacement, and maintenance—to keep your heat pump system operating at its optimum performance throughout the year. Trust our team of experts with all makes and models of heat pumps so they run smoothly for you!
What Is A Heat Pump?
Heat pumps provide cooling and heating for your home, unlike traditional methods that generate either hot or cold air. Heat pumps move heat between indoors and outdoors by extracting heat from outdoor air (even at lower temperatures), then delivering it indoors to provide warmth to warm up your home in winter, or vice versa in summer for cooling purposes.
How Do Heat Pumps Operate?
Heat pumps operate through a refrigeration cycle that includes four main components: an outdoor unit (condenser), an indoor unit (evaporator), a compressor, and a refrigerant. When in heating mode, the outdoor unit absorbs heat from the outside air and transfers it via refrigerant to your indoor unit, whereupon your indoor unit releases it into your home. In cooling mode, the process reverses, with your indoor unit taking in heat from your home and dissipating it outdoors.
Benefits Of Heat Pumps
Heat pumps are a flexible cooling and heating system that can provide various benefits, such as:
- Versatility: Heat pumps offer year-round comfort by serving both cooling and heating needs, eliminating the need for two separate systems.
- Environmental Benefits: Heat pumps emit lower greenhouse gas emissions compared to systems reliant on fossil fuels for heating, making them an eco-friendlier solution and contributing to more sustainable living environments.
- Consistent Comfort: Heat pumps offer reliable cooling and heating solutions that deliver consistent comfort in every indoor environment, regardless of weather conditions outside.
When To Schedule Your Heat Pump Repair
If you notice any of the following, it is likely time for heat pump repair.
- Insufficient Heating or Cooling: If your heat pump is struggling to keep temperatures within its target range or creating significant temperature differences within your home, this could be a telltale sign that it requires repair.
- Unusual Noises: Unusual noises coming from your heat pump, such as grinding, squealing, or banging, could indicate mechanical issues that require professional service to address.
- Frequent Cycling: If your heat pump switches on and off often without being asked (known as short cycling), or struggles to reach its desired temperature, this could be indicative of an underlying issue that requires diagnosis and repair.
When To Have Your Heat Pump Replaced
If you are wondering when to replace your heat pump, consider the following factors:
- Age: If your heat pump is more than 10 or 15 years old, its lifespan may have come to an end.
- Frequent Repairs: If your heat pump requires repairs more frequently, it may be more cost-effective to invest in a more dependable model.
- Rising Energy Bills: If your heat pump has become less energy-efficient over time and causes steadily increasing energy costs, upgrading to an energy-efficient model could save money in the form of lower monthly utility costs over time.
Trust Our Team With Heat Pump Services!
Southern Air is your go-to source for comprehensive heat pumps. From repair to replacement and maintenance services, our skilled technicians are on hand to make sure that your heat pump runs efficiently, providing year-round comfort and energy savings from a reliable cooling and heating solution in your home. Contact us now at 386-247-0777 to book our heat pump service appointment and enjoy year-round comfort with a reliable heat pump.
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Financing Options
Comfort today, pay over time.
At Southern Air, we believe in providing accommodation for our valued customers. It’s tough predict when your air conditioner is going to need replacement. For that reason, it can be challenging to budget for a new system.
With our flexible financing options, you can get the comfort you deserve without breaking the bank. Contact us today to learn more about our lending options, or get pre-approved online today.
Customer Reviews
See What Your Neighbors Are Saying About Southern Air!
Our team is known for: professional service, accurate repairs, and fast response.
Deborah R.
3 hours ago
Prompt excellent service by a very pleasant tech who solved the issue in good time and had everything he needed to do the repairs.
Irving S.
6 hours ago
Randy was very quick to get here. The text with his picture was a nice touch. He was fast and efficient with the repair and explained what and why he was doing what he did. I will definitely be calling them the next time I need HVAC repair.
Response from the owner:Thank you, Irving, for taking the time to share your feedback. We’re glad you appreciated our fast response and the technician photo text, and that the repair was handled efficiently with clear explanations along the way. Please feel free to call us anytime for seasonal tune-ups or to set up ongoing HVAC service.
Goli T.
16 hours ago
We really feel absolutely happy about our total experience with Southern Air. They are all very hard workers and knowledgeable and professional and our lives have changed having such a great service and product. Thank you Southern Air. I hope you don’t change the way you run your business. ♥️
Response from the owner:Thank you, Goli, for sharing your feedback and for choosing Southern Air. We’re glad you had such a positive experience with our knowledgeable, professional team, and we pride ourselves on fast response when you need help. Please call us anytime for seasonal tune-ups or to set up ongoing service.
Peter M.
2 days ago
Honest and very professional service. 👏 👌 👍 Very respectful and knowledgeable. Thank you.
Response from the owner:Thank you, Peter—really appreciate you taking the time to share this. We’re glad you found our team honest and professional, and we’ll keep working hard to deliver the same level of service every time.
Sara D.
2 days ago
Thankyou for always being quick and just kind about the whole process.
Response from the owner:Hi Sara! We appreciate the review and are glad we could be of service!
Stacey R.
3 days ago
Absolutely amazing! This young man did not give up until he fixed the problem. Very polite and determined.
Response from the owner:Thank you, Stacey, for your feedback and for recognizing our technician’s professionalism and persistence in getting the issue resolved. We aim to respond quickly and keep every visit courteous and thorough. If you’d like to schedule a seasonal tune-up or set up ongoing service, please give us a call.
Lynn P.
4 days ago
Friendly and informative.
Response from the owner:Thank you, Lynn, for your feedback and for noting how friendly and informative our team was. We pride ourselves on professionalism and clear communication from start to finish. Please give us a call anytime to schedule a seasonal tune-up or set up ongoing HVAC service.
Curtis T.
4 days ago
On time and very efficient
Response from the owner:Thank you! We’re happy to hear we were on time and efficient. We appreciate your feedback!
Nas M.
5 days ago
I had scheduled maintenance done on my a/c today and as usual, I am totally satisfied with the experience. Jamar did an awesome job and explained everything he did. Jamar was very friendly and professional. I recommend this company to anyone having need of a/c repair or service.
Response from the owner:Thanks so much! We’re lucky to have Dylan on the team—glad he was able to get you taken care of. We appreciate you trusting Southern Air!
Adam P.
5 days ago
Justin is the best!
Response from the owner:Thank you, Adam, for your feedback and for sharing that Justin made such a positive impression. We pride ourselves on professionalism and making every visit smooth from start to finish. Please call us anytime to schedule seasonal tune-ups or set up ongoing HVAC service.
Jeffrey K.
6 days ago
Great job!
Response from the owner:Mr. Jeff we appreciate you and look forward to continue serving your comfort needs.
Jim B.
6 days ago
As usual he was very professional very respectful and very polite just a very very nice man you should be proud to have him on your team for southern air he's been here before and it's always a pleasure to see him shook my hand before he left and he just treated me with respect
Response from the owner:Thank you so much, Jim for taking the time to review us! We appreciate your business and are happy to help in any way we can.
Meilssa H.
7 days ago
We need a new AC and Jeremy was up front and told us about extended warranty.
Matthew and Steve came on time installed our AC very professional and Matthew walk me through the thermostat and they stayed and made sure everything was good and clean up. If I could them more then 5 stars I would give them 20 Stars. Thanks for making this process smooth and fast.11/3/2023 there 4th time coming out , very professional very friendly courteous and took their time cleaning and servicing the air conditioner found out that the heat strip had went out they're going to come back Monday and finish up.1/20/25
Robert is professional friendly ,thorough and fast and cleans up every time I would recommend Southern ,friendly and thorough job well done.I am adding today June 7 2026 Justin Coates had to come out a Sunday, when he got here and went to work, had it done with in 30 mins and very friendly, and save the day , cool Ac was back in action. THANK YOU SO MUCH!
Response from the owner:Thank you Melissa! It is an honor to continue serving you.
Rene P.
1 week ago
Randy most definitely went above and beyond his professional duties. Not only did he arrive on time, he arrived to hearing me screaming on my back porch, I was trying to get my fur baby inside the house while keeping my eye on a snake that made way on my porch. He was very instrumental in removing the snake from my porch, it took some time, but he took the time to get the snake outside, then completed the maintenance on the A/C. You don't meet people like Randy often, but man did he arrive just in time!! Thanks again Randy!
Response from the owner:Rene, thank you for the kind review. I’m glad we could get there quickly, keep the after-hours pricing reasonable, and walk you through everything clearly. We really appreciate you choosing Southern Air.
Kyle L.
1 week ago
Lake was very professional and courteous. He answered any questions I had about my AC system. Would highly recommend.
Response from the owner:Thank you, Kyle, for taking the time to share your feedback. We’re glad Lake provided a professional, courteous visit and answered your questions clearly, as professionalism is a key priority for us. Please feel free to call us anytime for seasonal tune-ups or to set up ongoing service for your AC system.
mary P.
1 week ago
Randy arrived in a timely manner. He inspected the air conditioning unit, cleaned it and serviced it.
Response from the owner:Thank you, Mary, for taking the time to share your feedback. We’re glad Randy arrived promptly and took care of inspecting, cleaning, and servicing your air conditioner, and we appreciate the opportunity to show our professionalism. Please feel free to call us anytime for seasonal tune-ups or to set up ongoing service.
Mary E.
1 week ago
We have used Southern Air for as long as I can even remember. We are always treated with respect and a smile. Technicians are totally top rate. Skilled and knowledgeable.
Today, Randy, was certainly no exception.
Excellent work.
Response from the owner:Thank you, Mary, for taking the time to share your feedback and for trusting Southern Air over the years. We’re proud of our professionalism, and we’re glad our team, including Randy, has consistently provided respectful service and knowledgeable work. Please feel free to call us anytime to schedule seasonal tune-ups or set up ongoing service.
Cindy C.
2 weeks ago
We are very pleased with the service we receive from Southern Air. Albert is very kind, courteous, and professional.
Response from the owner:Thank you, Cindy, for your feedback and for sharing your experience with Southern Air. We’re glad you’ve been pleased with our service and that our professionalism came through. If you ever need a seasonal tune-up or would like to set up ongoing maintenance, please call us anytime.
Sarah P.
2 weeks ago
Albert was very professional and nice. He made sure I understood the entire process and kept me informed throughout. Would recommend!
Response from the owner:Thank you so much for your kind words, Sarah! I'm glad to hear that Jason was professional, punctual, and communicative throughout the service. We appreciate your recommendation!
Lucinda G.
2 weeks ago
Cody and Brandon, John, and Jericha did and eceptional job from start to finish. Very professional and got it all done in a timely manner.
Response from the owner:Thank you, Lucinda, for your feedback and for recognizing Cody, Brandon, John, and Jericha for their professionalism and efficient work from beginning to end. We pride ourselves on fast response and dependable service. Please call us anytime to schedule a seasonal tune-up or set up ongoing maintenance.
Charlie L.
3 weeks ago
He checked the unit out and found that the circuit board was bad. Got new board ordered and set up so the unit could circulate air till the part comes in.
Response from the owner:Thanks, Charlie—glad we could pinpoint the bad circuit board quickly and get your system set up to keep air circulating while the replacement part is on the way. We appreciate you choosing Southern Air and will get everything fully back to normal as soon as the new board arrives.
Pamela S.
3 weeks ago
Jamar was great! Nice, professional and super great at his job!
Response from the owner:Thank you, Pamela—Jamar will be glad to hear this. We appreciate you highlighting how professional and personable he was, and that he took great care of you.
Donald C.
3 weeks ago
Tech was friendly and very knowledgeable in his profession. Quick and efficient at diagnosis of trouble. Able to complete job and get unit back up in running. Very good job. Would use them again.
Response from the owner:Thanks, Donald—glad our technician was friendly, knowledgeable, and able to diagnose the issue quickly and get your unit running again. We appreciate you choosing Southern Air and we’ll be here anytime you need us.
Eric B.
3 weeks ago
Technician was very friendly and courteous
Response from the owner:Eric, thank you for the 5-star review. I’m glad our technician treated you with friendliness and courtesy, and we appreciate you choosing Southern Air.
Joseph P.
3 weeks ago
They responded quickly, the technician was amazing.I would recommend him anytime.
Response from the owner:Thank you, Joseph—glad we were able to respond quickly and that our technician took great care of you. We really appreciate the recommendation and your support.
Blanche T.
3 weeks ago
Very nice, Very Quick..Very pleasant Take his work very serious.Hands down one of their best workers.
Response from the owner:Thank you for your kind words, Blanche. We're glad you had a positive experience with our technician and appreciated his quick and serious approach to work. Your feedback really means a lot to us!
Borman T.
3 weeks ago
My technician, Randy Church was extremely professional and knowledgeable. He diagnosed problem and we ended up with a repair. Overall, the service was quick and efficient. I do wish it would have been a little less expensive.
Response from the owner:Borman, thanks for taking the time to share this. I’m glad Randy was professional and knowledgeable and that he got the issue diagnosed and repaired quickly. I also hear you on the cost, and we’ll keep looking for ways to deliver the best value while doing the job right.
Kenneth H.
3 weeks ago
Justin was really enjoyable person. Very professional person. He is welcome in our home anytime. Ken Hackett
Response from the owner:Thanks, Kenneth—Justin will be glad to hear you enjoyed having him out and that his professionalism stood out. We appreciate you welcoming us into your home and taking the time to leave a review.
Howard C.
3 weeks ago
Justin was great. He always is. Thank you. This is a dependable honest company. Highly recommended.
Response from the owner:Howard, thank you for the kind words and for sticking with Southern Air. I’m glad Justin took great care of you again and that you can count on us for honest, dependable service. We truly appreciate the recommendation.
Chris M.
3 weeks ago
Very polite very honest way better than any company I ever had out and I set up a service plan very good
Response from the owner:Chris, thank you for the kind words—I'm glad our team came across as polite and honest and that the service felt better than what you’ve experienced before. We really appreciate you setting up a service plan with Southern Air, and we’ll work hard to keep earning your trust.
Karl F.
3 weeks ago
Very professional performance !
Response from the owner:Thank you, Karl for the five-star review! We appreciate your business and look forward to working with you in the future.
Fiona W.
3 weeks ago
Albert arrived on time, very pleasant and friendly. Performed a maintenance check and then performed preventative maintenance on the system. Albert explained everything he did and why it was required.
Thank you Albert.
Response from the owner:We love hearing how our team makes a difference. Thank you for trusting Southern Air!
V Gayle W.
3 weeks ago
Always a pleasure dealing with Southern Air!
Response from the owner:Thank you so much for your kind words, Gayle! We're delighted to hear that working with Southern Air is always a pleasure for you. Your support means the world to us!
Holly G.
4 weeks ago
Very professional on time great job liked that they showed you before hand who was coming very thorough
Response from the owner:Thank you, Holly—really glad you found our team professional, on time, and thorough. We also appreciate you mentioning the advance notice of who would be arriving, and we’re grateful you chose Southern Air.
jennifer M.
4 weeks ago
Very professional and personable. Great interaction!
Response from the owner:Thank you so much for your kind words, Jennifer! I'm glad you found our team professional and enjoyed the interaction. It's always a pleasure to provide our customers with a great experience.
Sandra H.
4 weeks ago
Great service as usual! Very thorough and detailed.
Response from the owner:Thank you so much for the 5-star review! We're glad to know you had a positive experience with Southern Air. We look forward to serving you again in the future.
Levi's V.
4 weeks ago
Fast/efficient/polite/knowledge in what he actually new what was to be done up front with costs
Response from the owner:Thank you for the kind words! We’re glad you had a fast, efficient, and polite experience — that’s what we aim for every time!
Eric A.
4 weeks ago
The service technician was on time, pleasant and courteous. They were highly recommended by executives with the City of Palatka. The cost was high, nearly 400 dollars for a 15 dollar capacitor but it was done efficiently.
Response from the owner:Eric, thanks for taking the time to share this. I’m glad our technician arrived on time and treated you with courtesy, and that the repair was handled efficiently. I hear you on the pricing, and we’ll keep working to be as fair and transparent as possible.
Meg W.
1 month ago
Robert did a good job on our biannual service and was very efficient, doing the job in 30 minutes. He wore booties in my house which I appreciated very much!
Response from the owner:Thanks for the 5 Star Review Meg! So glad to have you as our customer.
John C.
1 month ago
Very professional. Friendly. Good service
Response from the owner:John, thank you for taking the time to leave this review. I’m glad our team came across as professional and friendly, and that you were happy with the service.
James
1 month ago
Southern Air always responds quickly to make sure your home is comfortable. Service techs are friendly and professional. Highly recommend purchasing their maintenance program for worry free heating and cooling.
Response from the owner:James, thank you for the kind review. We appreciate you noticing our quick response times and how friendly and professional our technicians are. It means a lot that you recommend our maintenance program for worry-free comfort year-round.
