Heat Pump Services
Heat pumps offer efficient and cost-effective heating and cooling solutions. At Southern Air, we specialize in comprehensive heat pump services—repair, replacement, and maintenance—to keep your heat pump system operating at its optimum performance throughout the year. Trust our team of experts with all makes and models of heat pumps so they run smoothly for you!
What Is A Heat Pump?
Heat pumps provide heating and cooling for your home, unlike traditional methods that generate either hot or cold air. Heat pumps move heat between indoors and outdoors by extracting heat from outdoor air (even at lower temperatures), then delivering it indoors to provide warmth to warm up your home in winter, or vice versa in summer for cooling purposes.
How Do Heat Pumps Operate?
Heat pumps operate through a refrigeration cycle that includes four main components: an outdoor unit (condenser), an indoor unit (evaporator), a compressor, and a refrigerant. When in heating mode, the outdoor unit absorbs heat from the outside air and transfers it via refrigerant to your indoor unit, whereupon your indoor unit releases it into your home. In cooling mode, the process reverses, with your indoor unit taking in heat from your home and dissipating it outdoors.
Benefits Of Heat Pumps
Heat pumps are a flexible heating and cooling system that can provide various benefits, such as:
- Versatility: Heat pumps offer year-round comfort by serving both heating and cooling needs, eliminating the need for two separate systems.
- Environmental Benefits: Heat pumps emit lower greenhouse gas emissions compared to systems reliant on fossil fuels for heating, making them an eco-friendlier solution and contributing to more sustainable living environments.
- Consistent Comfort: Heat pumps offer reliable heating and cooling solutions that deliver consistent comfort in every indoor environment, regardless of weather conditions outside.
When To Schedule Your Heat Pump Repair
If you notice any of the following, it is likely time for heat pump repair.
- Insufficient Heating or Cooling: If your heat pump is struggling to keep temperatures within its target range or creating significant temperature differences within your home, this could be a telltale sign that it requires repair.
- Unusual Noises: Unusual noises coming from your heat pump, such as grinding, squealing, or banging, could indicate mechanical issues that require professional service to address.
- Frequent Cycling: If your heat pump switches on and off often without being asked (known as short cycling), or struggles to reach its desired temperature, this could be indicative of an underlying issue that requires diagnosis and repair.
When To Have Your Heat Pump Replaced
If you are wondering when to replace your heat pump, consider the following factors:
- Age: If your heat pump is more than 10 or 15 years old, its lifespan may have come to an end.
- Frequent Repairs: If your heat pump requires repairs more frequently, it may be more cost-effective to invest in a more dependable model.
- Rising Energy Bills: If your heat pump has become less energy-efficient over time and causes steadily increasing energy costs, upgrading to an energy-efficient model could save money in the form of lower monthly utility costs over time.
Trust Our Team With Heat Pump Services!
Southern Air is your go-to source for comprehensive heat pumps. From repair to replacement and maintenance services, our skilled technicians are on hand to make sure that your heat pump runs efficiently, providing year-round comfort and energy savings from a reliable heating and cooling solution in your home. Contact us now at 386-247-0777 to book our heat pump service appointment and enjoy year-round comfort with a reliable heat pump.
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Financing Options
Comfort today, pay over time.
At Southern Air, we believe in providing accommodation for our valued customers. It’s tough predict when your air conditioner is going to need replacement. For that reason, it can be challenging to budget for a new system.
With our flexible financing options, you can get the comfort you deserve without breaking the bank. Contact us today to learn more about our lending options, or get pre-approved online today.
Customer Reviews
See What Your Neighbors Are Saying About Southern Air!
Our team is known for: professional service, accurate repairs, and fast response.
Robert came quickly for an issue with our new AC unit after a power failure. He solved the problem quickly and easily, checked everything thoroughly and gave good advice and instructions should anything else arise. We have been consistently happy with knowledge and service from Southern Air. We appreciate you, Robert!
Response from the owner:Robert came quickly for an issue with our new AC unit after a power failure. He solved the problem quickly and easily, checked everything thoroughly and gave good advice and instructions should anything else arise. We have been consistently happy with knowledge and service from Southern Air. We appreciate you, Robert!
Excellent Service as usual. Albert goes above and beyond to make sure everything is just right. I could not be more relieved! Thank you so much!
Response from the owner:We really appreciate your feedback! It’s great to hear Dylan and the team are delivering the service you expect
Always does a great job!
Fast work
Arrived on time and complete the maintenence quickly. Very satisfied with Justin.
Response from the owner:Thank you so much for your kind words, James! I'm glad to hear that Justin provided prompt service and efficient maintenance. We look forward to serving you again in the future.
Very professional and knowledgeable.
Excellent experience.
Excellent experience.
Response from the owner:Thank you for the great feedback! We're thrilled to hear you had an excellent experience and that our team’s professionalism and knowledge stood out. We appreciate your support!
Justin did a great job on my AC maintenance.
Response from the owner:Hi James, I'm so glad to hear Justin took excellent care of your AC maintenance. We aim to provide top-notch service every time!
It's great to get a text with a photo of the technician who is dispatched to my house. They're always very clean - if I didn't have cameras, I'd never know they had been there. Very friendly and professional!
Response from the owner:Thanks for the feedback! We’re glad you like getting a heads-up of who’s coming. Our team takes pride in being friendly, professional, and respectful in your home!
Very Good Experience! Very Knowledgeable!
Response from the owner:Thank you, Jerald, for your kind words! We're glad you found our service knowledgeable and the experience enjoyable. Your feedback truly means a lot to us.
Tech did a great job explaining everything
Response from the owner:Thank you so much, Harry! We’re really pleased to hear that our tech was able to clearly explain everything during the service call. Your satisfaction is important to us, and we’re glad to have made a positive impression.
January 5,2026
Hi everyone,
Just had a great visit from Jamar from Southern Air 😀. He's a great guy, very efficient.
Was so super with my dogs 🐕 they are all bark when they meet someone new. Jamar made new friends with mine 💕....
He did a great job thoroughly checking everything out and giving the AC a tune up. Very polite and great follow through.
Thank you so much Southern Air
Jill Williams
January 6, 2026 Tuesday
Hey everyone great visit from Jamar this afternoon 😀 Jamar stopped by to bring me the proper filter for my AC system 😀. He is so polite and professional. I couldn't ask for a better AC technician...way to go Southern Air....you have an Awesome team of technicians
Jill Williams
06/27/2025
I'm so happy with Dylan from Southern Air. He is extremely professional and great with my little dogs 🐕. He's awesome going through everything and and making sure it's working properly. I'm so glad that I Chose Southern Air and their team to take care of all my AC needs.
Jill Williams
Today is May13,2024 and I am still extremely happy with Southern Air. My tech Jason was soo professional and handled my dogs 🐕 with the utmost care and respect. He did such a great job, I hope he gets a raise. He is going to do a follow up and replace my Air filter. Super nice guy.
Thanks Jason for a Job well done 👱♀️
Up date... Hi everyone, this the second time Demare Purifoy has been to my home. He is a great guy, who does an excellent job. Demare follows up with his customers. I've couldn't have asked for a better technician. Give this guy a raise!! He was great even with all 7 of my dogs.
Thanks Demare
Demare is Awesome as always... Explains everything he needs to do with your AC unit and gets the job done in a timely manner. Very professional and always polite.
Thank you Demare for a job well done....
Jill Williams
Southern Air is the Greatest company we've have had the pleasure of dealing with since moving to Putnam County. Our AC unit went out while I was away dealing with the passing of my mother. They were quick to respond with same day services for repair and an estimate for a new system. Jason and Jeremy were the Greatest guys ever. Southern Air should be Proud these guys were polite, courteous, and concerned for our well being with this heat. We tried another AC company, they came out once, left after speaking to me and never came back.
I love Southern Air. I'll never use any one else.
Update
April 3, 2025 and I'm still using Southern Air for all my AC needs.
Jason came out late for after hours repair and he was soo professional and Awesome. I can't praise him enough for how well he does his job. I have even bought a surge protector for my AC unit to protect it during Florida's thunder storms. I can always count on my Southern Air tech Jason to keep my AC running smoothly 👍🏽 Thank you Jason
Hi everyone,
Just had a great visit from Jamar from Southern Air 😀. He's a great guy, very efficient.
Was so super with my dogs 🐕 they are all bark when they meet someone new. Jamar made new friends with mine 💕....
He did a great job thoroughly checking everything out and giving the AC a tune up. Very polite and great follow through.
Thank you so much Southern Air
Jill Williams
January 6, 2026 Tuesday
Hey everyone great visit from Jamar this afternoon 😀 Jamar stopped by to bring me the proper filter for my AC system 😀. He is so polite and professional. I couldn't ask for a better AC technician...way to go Southern Air....you have an Awesome team of technicians
Jill Williams
06/27/2025
I'm so happy with Dylan from Southern Air. He is extremely professional and great with my little dogs 🐕. He's awesome going through everything and and making sure it's working properly. I'm so glad that I Chose Southern Air and their team to take care of all my AC needs.
Jill Williams
Today is May13,2024 and I am still extremely happy with Southern Air. My tech Jason was soo professional and handled my dogs 🐕 with the utmost care and respect. He did such a great job, I hope he gets a raise. He is going to do a follow up and replace my Air filter. Super nice guy.
Thanks Jason for a Job well done 👱♀️
Up date... Hi everyone, this the second time Demare Purifoy has been to my home. He is a great guy, who does an excellent job. Demare follows up with his customers. I've couldn't have asked for a better technician. Give this guy a raise!! He was great even with all 7 of my dogs.
Thanks Demare
Demare is Awesome as always... Explains everything he needs to do with your AC unit and gets the job done in a timely manner. Very professional and always polite.
Thank you Demare for a job well done....
Jill Williams
Southern Air is the Greatest company we've have had the pleasure of dealing with since moving to Putnam County. Our AC unit went out while I was away dealing with the passing of my mother. They were quick to respond with same day services for repair and an estimate for a new system. Jason and Jeremy were the Greatest guys ever. Southern Air should be Proud these guys were polite, courteous, and concerned for our well being with this heat. We tried another AC company, they came out once, left after speaking to me and never came back.
I love Southern Air. I'll never use any one else.
Update
April 3, 2025 and I'm still using Southern Air for all my AC needs.
Jason came out late for after hours repair and he was soo professional and Awesome. I can't praise him enough for how well he does his job. I have even bought a surge protector for my AC unit to protect it during Florida's thunder storms. I can always count on my Southern Air tech Jason to keep my AC running smoothly 👍🏽 Thank you Jason
Response from the owner:Thank you so much, Jill! We’re delighted to hear Dylan took such great care of you—and your pups too! 🐕🐾 It means a lot that you chose Southern Air for your AC needs. We’re always here to keep you comfortable!
On time, friendly, knowledgeable and honest. Great customer service.
Response from the owner:Thank you so much, Betty! I’m grateful for your kind words about our professional approach, expertise, and customer service. It's great to know you had a positive experience with Southern Air.
01/06/26 - Routine semi-annual check-up, today! All was well, and, all went well! Robert, almost always our "Go-To" Guy, always the consummate professional, was our Guy, today; performed a thorough inspection, and routine maintenance on our two A/C systems w/ an up-check on both! We're good to go for another 6 months, or, until we're not!
Southern Air is a team-oriented operation w/ a deep bench of well-trained, well-motivated, wonderful technically proficient professionals, both in the field and in the office! They like what they do, they like each other, they're having fun, and it really shows!! This is a growing business that should be, if not, already, the case study focal point of college-level business operation and administration studies, locally and around the country!
07/22/25 - Today is Tuesday. This past Friday, we enjoyed our regular semi-annual check-up, and all went well; we passed the quiz!💥 Then, sometime Saturday late afternoon/early evening, things started "warming up"!
By Sunday A.M., our a/c system, a mere 2 yrs old, was failing via an oscillating blower motor on our Air Handler.
Mayday! Mayday! Mayday! Temp's are rising rapidly; we're in distress! Send Help!!
Jamar Witt, another stellar performer from Southern Air, arrived to discover our blower motor acting up, and was able to get it squared away ... sorta! About an hour later, after a full & frank discussion, it resumed it's irregular misbehavior, again. I brought Molly up to speed, another star "weekend warrior" @ Southern Air, and she relayed to Jamar who wrote the order; and we settled in for a couple toastie days, waiting for replacement parts!
Today, our parts arrived, and Jamar just departed, ~1730, having replaced our blower motor - easy-peasy! We're cooling rapidly, now, from a heat-soaked 87°!
What did we ever do before a/c? 🙄
Southern Air to our rescue, again, 24/7! 👍🇺🇲
Southern Air is a team-oriented operation w/ a deep bench of well-trained, well-motivated, wonderful technically proficient professionals, both in the field and in the office! They like what they do, they like each other, they're having fun, and it really shows!! This is a growing business that should be, if not, already, the case study focal point of college-level business operation and administration studies, locally and around the country!
07/22/25 - Today is Tuesday. This past Friday, we enjoyed our regular semi-annual check-up, and all went well; we passed the quiz!💥 Then, sometime Saturday late afternoon/early evening, things started "warming up"!
By Sunday A.M., our a/c system, a mere 2 yrs old, was failing via an oscillating blower motor on our Air Handler.
Mayday! Mayday! Mayday! Temp's are rising rapidly; we're in distress! Send Help!!
Jamar Witt, another stellar performer from Southern Air, arrived to discover our blower motor acting up, and was able to get it squared away ... sorta! About an hour later, after a full & frank discussion, it resumed it's irregular misbehavior, again. I brought Molly up to speed, another star "weekend warrior" @ Southern Air, and she relayed to Jamar who wrote the order; and we settled in for a couple toastie days, waiting for replacement parts!
Today, our parts arrived, and Jamar just departed, ~1730, having replaced our blower motor - easy-peasy! We're cooling rapidly, now, from a heat-soaked 87°!
What did we ever do before a/c? 🙄
Southern Air to our rescue, again, 24/7! 👍🇺🇲
Response from the owner:We truly appreciate you taking the time to keep sharing your experiences with us—it never goes unnoticed! Robert and Gabby are both top-notch, and we're lucky to have them on the team. Thank you for your continued trust in Southern Air. It means the world to us!
Routine maintenance. Signed up for yearly maintenance again. Dylan noticed a hum caused by a bad relay/contactor. Repaired that while he was here.
Response from the owner:Thank you, Klaus-Dieter, for continuing to trust us with your HVAC needs. It's great to hear Dylan was able to identify and fix the relay issue during the visit. We appreciate your confidence in our service team!
A great company! A great Technician!
Dylan was prompt, efficient and explained everything in great detail.
Dylan was prompt, efficient and explained everything in great detail.
Response from the owner:Thank you, Jim, for your wonderful feedback! It means a lot to hear that Dylan was prompt and efficient, and that you appreciated his detailed explanations. We're glad to have provided you with such a positive experience.
My Technician Lavarus Smith did a wonderful job at servicing my A/C system and preformed every service that's listed on the inspection agreement. He also so gave very informational advice to help with the slime build up. Thanks Mr. Smith 😊
Response from the owner:Thank you, Eleana! It's fantastic to hear that Lavarus provided you with excellent service and helpful advice for your A/C system. We appreciate your kind words and support!
excellent
Response from the owner:Thank you for the 5 stars! We really appreciate your support and are grateful for the opportunity to serve you. 💙
Alberto was great, we appreciate what he did, and kept us informed
Response from the owner:Thank you for your kind words, Arlene! I'm delighted to hear Alberto provided excellent service and kept you well-informed. We look forward to assisting you again at Southern Air.
This is the second time he has serviced our a/c. Professional and courteous. He does a great job.
Response from the owner:Hi Rosalie!
We appreciate the review and are glad to be of service!
We appreciate the review and are glad to be of service!
Robert was the technician that came to share information regarding an air cleaning device special that was on during the holidays. Robert was knowledgeable, professional and helpful. He answered our many questions easily.
Thank you Southern Air!
Thank you Southern Air!
Response from the owner:Thank you so much, Maria, for your kind words! I'm glad to hear that Robert provided you with valuable information and answered your questions so well. It's wonderful when our team makes such a positive impact!
Very please with the install of new AC and the customer service the technicians gave! Thank you.
Response from the owner:Thank you, Brit! I'm glad to hear you had a great experience with our team and are satisfied with the new AC installation. Your feedback is truly appreciated!
Very nice and quick!
Response from the owner:Thank you for your kind words, Tricia! Happy to hear you appreciated our prompt and courteous service.
Albert was very thorough, friendly and professional. Best technician ever.
Response from the owner:Thank you for the kind review, Jo! I'm glad to hear that Albert provided you with great service and made a positive impression with his thoroughness and professionalism. We truly appreciate your support.
Everyone over there is awesome. Justin did a great job with our service today and the ladies in the awesome are the best
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Justin is efficient, very quick to complete the work and professional. He's an asset to Southern Air
Response from the owner:We appreciate your feedback. Thank you for the review!
Robert from Southern Air was on time and ready to work. He was extremely knowledgeable, professional, and efficient but also paid attention to every detail of the job. Any questions I had were answered and expertly explained. It is comforting to know you can still get work done right.
Response from the owner:Thank you for your fantastic review! It's wonderful to hear Robert's punctuality and expert attention to detail made such a positive impact. We're glad our service brought you peace of mind, knowing the job was done right.
I had scheduled maintenance done on my a/c today and as usual, I am totally satisfied with the experience. Albert did an awesome job and explained everything he did and made sure any problem was immediately reported so it can be resolved as soon as possible. Albert was very friendly and professional. I recommend this company to anyone having need of a/c repair or service.
Response from the owner:Thanks so much! We’re lucky to have Dylan on the team—glad he was able to get you taken care of. We appreciate you trusting Southern Air!
Fantastic Technic and AC company. Courteous, professional, and no pressured selling. Thank you Southern Air and Randy.
Response from the owner:Thank you for the high rating! I'm glad you had a positive experience with Southern Air. If you ever need assistance again, we're here to help.
Great job. Very nice and helpful. Answered all the questions asked clearly.
Response from the owner:Hello Maribel, thank you for your review! I’m so glad to hear that you found our team helpful and informative. It's great that we could address all your questions with clarity.
Patient, informative, approachable, professional. Services were affordable.
Our technician was Randy, and he was excellent. Deep cleaned for winter. Advised on duct efficiency.
Our technician was Randy, and he was excellent. Deep cleaned for winter. Advised on duct efficiency.
Response from the owner:Thank you for the wonderful feedback! We’re glad Damon provided patient, thorough, and professional service with great attention to detail. We appreciate your trust in Southern Air and are happy to offer affordable care!
5 star rating for Justin! We had an obscure thermostat problem with our Lennox system and Justin was able to sort it out with some interaction with Lennox tech support. Very pleased with the service and result.
Response from the owner:Thank you so much for the positive feedback! I'm glad Justin was able to resolve the thermostat issue, and it's great to hear you were pleased with the service. Your satisfaction means a lot to us!
Did a great job. Jason was very thorough and cleaned the coils. Very happy with service.
Response from the owner:Thank you, Ramon! I'm glad to hear that Jason's thorough work met your expectations and that you're happy with the service. We look forward to helping with any future HVAC needs.
Not sure why, but technician was an hour late. That being said, Jamar did an excellent job on the first maintenance call. He was very thorough and explained concisely everything that he did. A/C/Heating unit runs well and I believe this company is top notch. Took one star off for lateness.
Response from the owner:Thank you so much for your kind words, Mary. We're glad Gabby and Jamar could assist you promptly and professionally, and we're delighted that you appreciated our fair pricing. We look forward to providing you with exceptional service under your new service contract!
He was very professional and knowledgeable and did a great job. Would recommend them to anybody.
Response from the owner:Thank you so much for your glowing review, Jim! I'm delighted to hear that our professionalism and expertise met your expectations. Your recommendation means a lot to us!
Jason was very professional and nice. He showed up on time. He made sure I understood the issues and what he was doing to remedy them. He kept me informed through the process. Would recommend!
Response from the owner:Thank you so much for your kind words, Sarah! I'm glad to hear that Jason was professional, punctual, and communicative throughout the service. We appreciate your recommendation!
Southern Air exceeded my expectations. Justin was so helpful. I will use Southern Air in the future, for sure!!
Response from the owner:Hi Jodi, thank you for the wonderful review! It's great to hear Justin was especially helpful. We look forward to serving you again in the future!
Technician arrived on time, courteous, went right to work .Even greeted the dogs. Seemed thorough, made sure everything buttoned back up and returned the settings to where we had them.
Response from the owner:Thank you for taking the time to share your review with us!
Southern Heat and Air of Palatka,Florida has great service. I highly recommend everyone to use this company for A/C work in their homes. They are very pleasant and the job gets done fast. Thank you for your service
Response from the owner:Thank you so much for your kind words, John. It's wonderful to hear you appreciated our prompt and friendly service. We’re grateful for your recommendation!
Professional, informative, and friendly. Convenient service.
Response from the owner:Jacob we thank you for the 5 Star review and appreciate your business.
Very nice and professional.
Response from the owner:Thank you for taking the time to share your review with us!
Did a really great job, was respectful
Response from the owner:Barbara, we truly appreciate your kind words! Delivering excellent service with professionalism and respect is always our goal. If you ever need AC maintenance or repairs, don’t hesitate to reach out. Thank you for trusting Southern Air!
Justin is a very sweet man. Gets the job done and is courteous.
Response from the owner:Thank you, April! We're pleased to hear that Justin provided great service and was courteous. Your feedback about our team is much appreciated.
Very good tech, communication great.
Knows his stuff about A/C units. Just a great person. He installed a starting capacitor to help my compressor come on line. I highly recommend Robert & your company.
Jerry Hawkins
Knows his stuff about A/C units. Just a great person. He installed a starting capacitor to help my compressor come on line. I highly recommend Robert & your company.
Jerry Hawkins
Response from the owner:Thank you for taking the time to share your review with us!
Jamar was wonderful. Thorough system check! Cleaned the discharge line, changed out the capacitor, cleaned the unit of debris and the coils. Very polite and professional. Southern Air has a wonderful group working for them! Wouldn't use anyone else! Always there when you need them and and fantastic customer service.
Response from the owner:Sharon we are glad to hear you had a great experience with Justin. Thank you for the great review and your continued business through the years.
On time and very efficient
Response from the owner:Thank you! We’re happy to hear we were on time and efficient. We appreciate your feedback!
Southern Air technician Justin come take care if everything, thanks for your service .
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
