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Proudly keeping you comfortable since 1980

Meet Saydee

Around our shop, Saydee is always looking out for everyone. Saydee’s Guardian Plan brings that same
watchful care to your home’s heating and cooling system.

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Saydee's Guardian Plan
Choose Your Plan

Choose Your Plan

Saydee’s Guardian Plan offers three levels of protection, allowing homeowners throughout Palatka and the surrounding areas to choose the coverage that best fits their home and budget.

Membership Benefits Southern Shield i EXCLUSIVE Saydee’s Pup Club Saydee’s Heroes
Price per month $22 /mo or $263/yr $8 /mo or $99/yr Complimentary
Priority service ✓ ✓ ✓
Annual HVAC system tune-up ✓ ✓ —
Repairs included i Repairs stay included as long as your Southern Shield membership remains active. ✓ 15% off 15% off
$0 diagnostic fee ✓ Discounted to $39 Discounted to $39
Annual complimentary tune-up for a friend or family member i Available exclusively to customers with a Southern Air system under 10-Year Premium Protection. ✓ — —
Tap or hover the i Extra detail appears here on hover or tap. icon for plan details.
Saydee’s Guardian Plan
Exclusive

Southern Shield

$22/mo or $263/yr

Available exclusively to customers with a Southern Air system under 10-Year Premium Protection.

  • Priority service
  • Annual HVAC system tune-up
  • Repairs included for 10 years while your membership stays active
  • $0 diagnostic fee
  • One complimentary annual tune-up for a friend or family member
Join Southern Shield

Saydee’s Pup Club

$8/mo or $99/yr

Priority care and a yearly tune-up, open to any homeowner in Palatka and the surrounding area.

  • Priority service
  • Annual HVAC system tune-up
  • 15% off repairs
  • Diagnostic fee discounted to $39
Join Pup Club

Saydee’s Heroes

Complimentary

A free membership for teachers, medical professionals, counselors, pastors, first responders, active military members, veterans, and seniors.

  • Priority service
  • 15% off repairs
  • Diagnostic fee discounted to $39
Check Eligibility

Southern Air has proudly served Palatka and surrounding areas for three generations. We’re still family-
owned and locally operated. Not sure which tier fits your home? Give us a call, and we’ll walk you through it.

Why Homeowners Join Saydee’s Guardian Plan

Whether Florida brings scorching heat or a sudden cold snap, you depend on your HVAC system to keep your
home comfortable. Regular maintenance helps prevent unexpected breakdowns and keeps your system
ready for whatever the weather brings.

Priority Service

Receive front-of-line service ahead of non-members.

Deep Savings

Receive generous discounts on all services, including 15% off repairs and service calls.

Lower Energy Bills

A clean, well-tuned system doesn’t have to work as hard to cool your Palatka home.

Steadier Comfort

Routine maintenance helps catch small issues before they lead to uneven temperatures or leave your system
struggling to keep up when you need it most.

Longer Equipment Life

Systems that get regular attention last longer and need fewer costly repairs down the road.

Fewer Surprise Breakdowns

Our technicians keep an eye out for potential problems, helping catch small issues before they leave you
without heating or cooling.

Our team keeps all maintenance records on file in case you ever need them for a warranty claim.

Join Saydee’s Guardian Plan
Saydee’s Guardian Plan — Southern Air

What’s Included in Every Maintenance Visit

Every visit under Saydee’s Guardian Plan covers your full heating and cooling system, inside and out.

  • Thermostat operation check
  • Air filter inspection
  • Blower and airflow inspection
  • Condenser coil cleaning
  • Evaporator coil inspection
  • Drain line flush
  • Drain pan and safety switch check
  • Refrigerant level and pressure test
  • Electrical connection inspection
  • Capacitor and contactor test
  • Voltage and amperage measurement
  • Cooling performance check
  • Heating performance check
  • Heat strip and heating component check
  • Safety control inspection
  • Ductwork inspection
  • Overall system performance and efficiency check

Cancellation Policy

You can cancel at any time by written request through mail or email. Southern Air must have collected six payments for every maintenance visit performed. Any remaining balance is due in full at cancellation, and refunds are not issued for unused months.

Frequently Asked Questions

What does the Southern Shield plan require?

Southern Shield is available only for homes with a Southern Air system under 10-Year Premium Protection. Ask our team to confirm your system’s coverage before you enroll.

Am I eligible for Saydee’s Heroes?

Teachers, medical professionals, counselors, pastors, first responders, active military members, veterans, and seniors all qualify at no cost. Call Southern Air to verify your eligibility and get started.

What’s included in my annual tune-up?

Every tune-up covers a full system check, including thermostat operation, refrigerant levels, electrical connections, and airflow performance. See the full checklist above for details.

How do I cancel my membership?

Submit your cancellation request in writing by mail or email. Southern Air requires six payments per maintenance visit performed, and refunds are not provided for unused months.

Enroll in Saydee’s Guardian Plan Today

Ready for worry-free HVAC care? Call Southern Air at (386) 222-1342 or fill out the form below to choose your plan.

Join Saydee’s Guardian Plan
Ralph C.
4 hours ago
When the AC technician with Southern Air came into my home to service my airhandler,he put on covers for his shoes to prevent dirt from coming into my house. Never had anyone do that before. Trevor was very professional in servicing my unit. 1st service from a yearly contract. Thank you,, Ralph Currey
Response from the owner:Hi Ralph! We appreciate the review and are glad we could be of service!
Scott B.
13 hours ago
Lake was extremely thorough and really knowledgeable. He did a great job.
Response from the owner:Thanks for sharing! It’s great to know our team is making an impact and providing service you can count on.
Relic Rescue U.
13 hours ago
Excellent! Excellent! Excellent! In the 11th hour of boiling Florida summer temps Justin brought out a new mother board and motor for our warrantied air conditioner. While waiting for parts Southern Air also brought us a small, one room portable air cond. to get us by and at no cost. GET THE ANNUAL MAINTENANCE CONTRACT!
Response from the owner:Wow — thank you so much for the glowing review! We’re thrilled Justin was able to get you up and running just in time. Our team is always happy to go the extra mile, and we’re so glad the portable unit helped while you waited. And yes — the annual maintenance contract really does pay off! We truly appreciate your trust in Southern Air!
Charity W.
17 hours ago
Technical was very professional.
Response from the owner:Thank you for your feedback! We’re glad to hear our technician provided professional service. We appreciate your trust in Southern Air.
Karen W.
18 hours ago
Justin did a great job. Right on time and very thorough. We have always had great service with Southern Air!
Response from the owner:Hi Karen! Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Brenda H.
19 hours ago
Made sure I understood what services were needed. Was kind and professional. Thanks Justin
Response from the owner:Thanks for the positive review, Brenda!
Elaine M.
20 hours ago
The customer service at Southern Air is excellent . I called for an estimate for an air conditioner and Justin came that same day . He worked with us to find what would work for us to help control the humidity in our home . The next day the installers Matthew and Albert came and did a great job . Overall a great experience . Thanks!
Response from the owner:Thank you for sharing your experience! We’re so glad Justin, Matthew, and Albert were able to take care of you quickly and thoroughly. Helping you find the right solution for your home comfort is what we’re all about. We truly appreciate your trust in Southern Air!
Cora R.
2 days ago
Wonderful customer service
Response from the owner:Thank you, Cora, for your kind feedback. We’re grateful you recognized our professionalism and customer care. Please call Southern Air anytime for seasonal tune-ups or to arrange ongoing HVAC service.
Wendy H.
2 days ago
Albert did a great job. He was on time, friendly, and professional. He found a potential problem and took care of it.
Response from the owner:Hi Wendy! We appreciate the review and are glad to be of service!
Peter M.
2 days ago
Southern Air was punctual, polite, and easy to communicate with. They explained everything clearly, arrived on time, and handled the air conditioning service in a timely and trustworthy manner. I really appreciated the straightforward communication and would gladly recommend them.
Response from the owner:Thank you, Peter—really appreciate you taking the time to share this. We’re glad you found our team honest and professional, and we’ll keep working hard to deliver the same level of service every time.
Pam F.
4 days ago
Dylan is very efficient & professional. He located the cooling issue & communicated the concern. Dylan is a great asset to Southern Air. He’s always very friendly & professional.
Response from the owner:Thank you for another 5-star review, Pam! 🌟 We’re grateful for your continued trust and support—it means so much to our team!
joyce W.
4 days ago
This company has been very helpful over the years I have used them .Each technician has been the absolute best when it came to explanations. I highly recommend them and their products.
Response from the owner:Thank you so much for the 5-star rating, Joyce! We’re delighted to know that you had a great experience with Southern Air. Your support means a lot to us, and we’re always here for your HVAC needs.
Jan T.
4 days ago
Excellent service – as usual! They never disappoint!
Response from the owner:Thank you Jan for the kind review and for your business!
Timothy H.
4 days ago
Routine check and cleaning , preventative maintenance
Response from the owner:Thank you for choosing Southern Air! We’re glad we could earn your trust and deliver the right solution. We appreciate your business and look forward to keeping you comfortable!
Michael D.
5 days ago
Fantastic job, reasonable rates very professional! Our technician Albert was extremely knowledgeable and thorough and took pride in his work.
Response from the owner:Thank you, Michael, for sharing your feedback. We’re grateful you recognized our team’s professionalism and thorough seasonal expertise, and we’ll be sure to pass your kind words along to Albert. Please call Southern Air anytime for seasonal tune-ups or to arrange ongoing HVAC service.
Lauren T.
5 days ago
Reliable, fast, friendly, quality work! We have an aging system that’s on the fritz and Southern Air has been great in keeping us going just a little longer before total system replacement (and we’ll be going with this company when the time comes). They’ve been good to us for two years now and we’re 100% happy with them. Ask for Jamar—he’s the best!
Response from the owner:Thank you, Lauren, for your kind feedback and continued trust over the past two years. We’re grateful you’ve recognized our fast response and commitment to quality while helping extend the life of your system, and we’ll be sure to pass your praise along to Jamar. Please call us anytime for seasonal tune-ups or to arrange ongoing HVAC service.
Corrine
5 days ago
Jamar was very knowledgeable and thorough with our ac maintenance.
Response from the owner:Thank you, Corrine, for sharing your feedback. We’re glad Jamar’s professionalism and thorough approach made your AC maintenance visit a positive experience. Please call Southern Air anytime for seasonal tune-ups or to arrange ongoing HVAC service.
Scott W.
5 days ago
We requested Justin because he had worked for us before. He's great at his job kind courteous and honest and we will call for him again if there is a problem
Response from the owner:Thank you for your kind words, Scott. We're glad to hear that Southern Air was able to meet your needs and that you were satisfied with our service. Thank you for choosing us and we hope to serve you again in the future!
Melanie S.
5 days ago
Southern Air was punctual, communicative, timely, polite, and trustworthy. I really appreciated how smoothly everything was handled and how well they kept me informed. Thank you for taking such good care of us. We really appreciate it.
Response from the owner:Thank you for your thoughtful feedback, Melanie. We’re grateful you appreciated our professionalism and clear communication throughout the service. Please call us anytime for seasonal tune-ups or to arrange ongoing HVAC service.
Mike R.
5 days ago
Trenton was very polite and very thorough. He was very respectful of our property. All technicians and the office staff at Southern Air have been great! See you next visit.
Response from the owner:Thank you, Mike, for the wonderful feedback! I'm glad to hear that Jason made a great impression with his politeness and thorough work. We look forward to seeing you at your next visit!
Nathaniel J.
6 days ago
Excellent customer service!!!! Thank you! Lake was professional, explained everything he did... 10/10
Response from the owner:Thank you! We’re so glad you had a great experience. Your support means a lot to us!
TraciandMe
7 days ago
Great service from Southern Air as always
Response from the owner:Thank you for your continued feedback and support, Traci. We’re grateful to know our team continues to provide professional service you can count on. Please call us anytime for seasonal tune-ups or to arrange ongoing HVAC service.
Timothy H.
7 days ago
Always professional and courteous
Response from the owner:Thank you Timothy for trusting us with your comfort needs!
Michael D.
7 days ago
The technician, Dylan Pacetti checked all the boxes! Prompt, professional and personable. He was thorough and knew what he was doing. He also took the time to explain in understandable terms what the issue was and the best solution. Dylan was very respectful in my home. (He wore booties over his shoes.) Five stars is not high enough for the service I experinced! Thank you!
Response from the owner:Thank you, Michael, for sharing your experience and recognizing Dylan’s prompt, professional, and respectful service. We take pride in providing clear explanations and careful workmanship, and we’re glad his attention to detail made a difference. Please call Southern Air anytime for seasonal tune-ups or to arrange ongoing HVAC service.
Kelly H.
1 week ago
Checked everything and explained it! Justin was great! Very punctual, professional and thorough. Even replaced a part!
Response from the owner:Thank you for the fantastic feedback, Kelly! We’re so pleased to hear that Dylan provided punctual, professional, and thorough service. His dedication to delivering a great customer experience truly reflects our team’s values. We appreciate your recommendation and look forward to serving you again in the future!

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