Steven P.
1 day ago
As always A+++. Thanks again.
Response from the owner:Thank you for taking the time to leave a rating, Steven! Your support means a lot to us at Southern Air. If you have any specific feedback or need anything in the future, feel free to reach out.
Debby E.
1 day ago
Trent was on time and very professional. He was very helpful, and explained everything he was doing in a way I would understand. I would give him an A+!
Response from the owner:Thank you for your kind words, Debby. I'm glad to hear that Justin was able to help get you back up and running quickly. We appreciate your business and look forward to serving you again in the future.
Shawn P.
2 days ago
The tech who
Came today was a young man named Lake. Cool huh? He was on time, friendly and informative! Thank you for having such friendly and helpful technicians. They all have been awesome and are welcome to come back to my home anytime. Thank you!
Response from the owner:Hey Shawn!
Thank you so much for the 5-star review! We appreciate the opportunity to earn and keep your business for years to come!
Pam F.
4 days ago
Justin performed our a/c semi-annual service maintenance. He always spends quality time checking everything thoroughly. Justin's professional personality is a plus for Southern Air.
Response from the owner:Thank you for another 5-star review, Pam! 🌟 We’re grateful for your continued trust and support—it means so much to our team!
Constance J.
4 days ago
We called on a Saturday because the AC wasn't working, Justin was at our house in about an hour. He was friendly and professional and had our AC up and running in no time. We would highly recommend them!
Response from the owner:Thank you, Constance, for your feedback and for sharing your experience with Southern Air. We’re glad our fast response and professionalism helped get your AC running quickly. Please call us anytime for seasonal tune-ups or to set up ongoing service.
Estrella J.
5 days ago
I’ve used Southern Air at a different residence in the past and was just as satisfied today, as I was a couple of years ago. Jason was extremely professional, knowledgeable, and polite. Additionally the communication that comes from their office staff is top notch. A breath of fresh air in an environment that many companies don’t respond.
Response from the owner:Thank you, Estrella, for your feedback and for choosing Southern Air again; we’re grateful you noticed our professionalism and fast response, from Jason’s courteous expertise to our office team’s clear communication. If you’d like, please call us anytime to schedule a seasonal tune-up or set up ongoing maintenance service.
W S.
5 days ago
Service representative, Jamar, represents Union Air quite well.
Further, he placed an order for a box of Air Filters, very much appreciated!!
Timely, very professional.
Response from the owner:Thank you! We're glad we provided timely, professional service and helpful solutions. Thank you for choosing Southern Air!
autumn W.
6 days ago
Trenton Woo did such an amazing job! He went above and beyond and was very attentive made sure that everything was properly done and checked out cleaned it very well. Saved me a lot of money truly is a great technician.
Response from the owner:Thank you, Autumn, for taking the time to share your feedback. We’re glad you were pleased with the thorough work, careful cleanup, and cost savings, and we pride ourselves on professionalism every step of the way. Please call us anytime to schedule seasonal tune-ups or set up ongoing service to keep your system running efficiently.
Susan B.
1 week ago
Justin seems to be a very knowledgeable technician with air conditioning units. He is very professional.
Response from the owner:We appreciate your feedback. Thank you for the review!
Chris C.
1 week ago
Fast and friendly service
Response from the owner:Thank you, Chris, for your feedback and for highlighting our fast, friendly service. We take pride in our fast response and professional care on every HVAC visit. Please call us anytime if you’d like to schedule a seasonal tune-up or set up ongoing maintenance.
Terri H.
1 week ago
Lake was a Godsend bringing us a portable unit until our ac is repaired. He was very punctual and professional. He is an awesome service representative. Thank you.
Response from the owner:Thank you for sharing your experience! We’re thrilled to hear Matthew and the team provided fantastic service with quick response times. We truly appreciate your continued trust and recommendation of Southern Air!
William O.
1 week ago
Randy was very skilled and informative.
Response from the owner:Thank you for the kind words, William. I'm glad to hear that Randy's expertise and clear communication made for a positive experience. We appreciate you choosing Southern Air!
Betsy D.
1 week ago
The technician was very informative and extremely helpful.
Response from the owner:Thank you, Betsy, for your feedback and for sharing your experience. We’re glad our technician could provide clear, helpful information, and we pride ourselves on professionalism in every visit. Please call us anytime for seasonal tune-ups or to set up ongoing service to keep your system running smoothly.
Suzan C.
2 weeks ago
Albert was fantastic! He arrived in a timely manner and quickly solved our problem. I will definitely recommend Albert and Southern Air, and will continue to use Southern Air for my annual maintenance.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Marshall B.
2 weeks ago
My technician was great. He had been to our house before and knew where to go quickly and cleanly. I plan to renew .y semi annual service program. When it is due in 6 months.
Response from the owner:Thank you, Marshall, for taking the time to share your feedback. We’re glad your technician made the return visit smooth and kept everything neat, and we pride ourselves on professionalism. Please call us anytime to schedule your next seasonal tune-up or to set up ongoing service when your semi-annual plan is due.
Daniel R.
2 weeks ago
Lake is a very knowledgeable and caring technician. He took the time to explain the process. Very patient and double checked his work! Highly recommend this young man!
Will certainly work with the Southern Air in the future! Thank you.
Response from the owner:Thank you, Daniel, for taking the time to share your feedback. We’re glad our technician provided a clear explanation, worked carefully, and made you feel well taken care of, and we pride ourselves on professionalism. Please give us a call anytime you’d like to schedule seasonal tune-ups or set up ongoing service.
Regina H.
2 weeks ago
Very professional, courteous, and simply a pleasure to do business with. Highly recommend Southern Air for all your HVAC needs!
Response from the owner:Thank you, Regina, for your feedback and for recommending Southern Air. We’re glad you appreciated our professionalism and courteous service, and we aim to keep that fast response every time. Please call us anytime for seasonal tune-ups or if you’d like to arrange ongoing HVAC service.
Lacey F.
2 weeks ago
Absolutely loved our service technician! He was super friendly and took care of our issues in record time!!!!
Response from the owner:Thank you, Lacey, for your feedback and for sharing your experience with Southern Air. We’re glad our technician was courteous and resolved your HVAC concerns quickly, and we take pride in our fast response. If you ever need seasonal tune-ups or want to set up ongoing service, please give us a call.
TopangaK9
2 weeks ago
Technician Justin Coates went above and beyond servicing my two AC units. I'm in Florida, one of the units is in the attic, poor guy. He was professional, knowledgeable and VERY thorough. I also like that Southern Air reminds me when service is due.
Update: today 9/15/2026, "Jamar Witt" came out, determined that the duct in the ATTIC had collapsed and replaced it. NOT an easy task in a 100+° attic in a limited space! He also replaced a weak capacitor that was still under warranty. Knowledgeable, professional, and personable. Highly recommend Southern Air. 🌟 🌟 🌟 🌟 🌟
Response from the owner:Thank you so much for your 5 Star review TopangaK9!
cathy D.
2 weeks ago
He was courteous and friendly. And prompt!!! He has always been professional and helpful . Thank you so much Justin. 😊
Response from the owner:Hi Cathy!
Thank you so much for taking the time to leave us a positive rating!
Anna D.
2 weeks ago
Trenton was polite, professional and took the time to explain the thermostat settings and how to adjust humidity control
Very satisfied with results.
Response from the owner:Thank you, Anna, for taking the time to share your feedback. We’re glad you received quick, courteous, professional service and that our team answered your questions clearly, since fast response is a point of pride for us. Please call us anytime to schedule seasonal tune-ups or set up ongoing maintenance service.
Linda G.
2 weeks ago
Albert was very polite and professional. He fixed our mini split issue effectively and was pleasant to work with.
Response from the owner:Thank you, Linda, for sharing your feedback. We’re glad Albert’s professionalism and courteous approach helped resolve your mini split issue quickly and effectively. We’re known for fast response and would love for you to call us anytime to schedule seasonal tune-ups or set up ongoing service.
Rachel S.
2 weeks ago
Dylan with Southern Air is extremely friendly, professional, courteous, and down to earth. He was extremely down to earth and great at explaining things. Hope to have him again! He did an absolutely amazing job!
Response from the owner:Thank you, Rachel, for your feedback and for highlighting Dylan’s friendly, professional service and the clear way he explained everything. We take pride in our professionalism and fast response, and we’re glad you had such a positive experience. If you’d like to schedule a seasonal tune-up or set up ongoing service, please give us a call anytime.
Roni H.
2 weeks ago
Our technician, Albert, turned what could have been a profitable moment for his company, but not a good choice for us, in regard to fixing a mini split, into a moment if integrity. I appreciated his candidness especially in light of other AC companies trying to upsell to us. Thank you, Albert and Southern Air!
Response from the owner:Thank you, Roni, for taking the time to share your feedback. We’re glad Albert provided honest guidance on your mini split and helped you make the right choice, and we’re proud of our professionalism. Please call us anytime for seasonal tune-ups or to set up ongoing HVAC service.
janis H.
2 weeks ago
Trenton was amazing, thoughtful, kind and extremely professional.
Response from the owner:Thank you, Janis, for taking the time to share your feedback. We’re glad you had a great experience and that our team delivered the professionalism and care you deserved, along with our fast response. Please feel free to call us anytime for seasonal tune-ups or to set up ongoing service.