bert S.
20 hours ago
Albert is a very nice pleasant person.
Has shown great customer service
Response from the owner:Thank you for trusting us and for taking the time to share your experience! We’re proud to have Robert on our team and glad he could take great care of you.
Linda G.
20 hours ago
Albert was very polite and professional. He fixed our mini split issue effectively and was pleasant to work with.
Response from the owner:Thank you, Linda, for sharing your feedback. We’re glad Albert’s professionalism and courteous approach helped resolve your mini split issue quickly and effectively. We’re known for fast response and would love for you to call us anytime to schedule seasonal tune-ups or set up ongoing service.
Chris M.
22 hours ago
Very polite very honest way better than any company I ever had out and I set up a service plan very good
Response from the owner:Chris, thank you for the kind words—I'm glad our team came across as polite and honest and that the service felt better than what you’ve experienced before. We really appreciate you setting up a service plan with Southern Air, and we’ll work hard to keep earning your trust.
Rachel S.
22 hours ago
Dylan with Southern Air is extremely friendly, professional, courteous, and down to earth. He was extremely down to earth and great at explaining things. Hope to have him again! He did an absolutely amazing job!
Response from the owner:Thank you, Rachel, for your feedback and for highlighting Dylan’s friendly, professional service and the clear way he explained everything. We take pride in our professionalism and fast response, and we’re glad you had such a positive experience. If you’d like to schedule a seasonal tune-up or set up ongoing service, please give us a call anytime.
Roni H.
1 day ago
Our technician, Albert, turned what could have been a profitable moment for his company, but not a good choice for us, in regard to fixing a mini split, into a moment if integrity. I appreciated his candidness especially in light of other AC companies trying to upsell to us. Thank you, Albert and Southern Air!
Response from the owner:Thank you, Roni, for taking the time to share your feedback. We’re glad Albert provided honest guidance on your mini split and helped you make the right choice, and we’re proud of our professionalism. Please call us anytime for seasonal tune-ups or to set up ongoing HVAC service.
janis H.
1 day ago
Trenton was amazing, thoughtful, kind and extremely professional.
Response from the owner:Thank you, Janis, for taking the time to share your feedback. We’re glad you had a great experience and that our team delivered the professionalism and care you deserved, along with our fast response. Please feel free to call us anytime for seasonal tune-ups or to set up ongoing service.
Tony P.
3 days ago
After a great visit from Jeremy with Souther Air, we pursues a GREAT Air condition unit. Steve and Mat came out and put it right in. Their service was excellent and had it up and running and took our old one away!! We will be customers for at least 25 yrs. Thank you Southern Air for making us feel so at ease for such a big purchase. 😊
Response from the owner:Thank you so much for choosing Southern Air Tony!! We are proud of our Team Shield and always strive to supply your comfort needs with Southern hospitality. We appreciate the opportunity to serve YOU!!
Margaret M.
3 days ago
Southern Air is a first-class company. We have employed their HVAC services for many years. And I am very pleased with HVAC expert Damon. He is a very knowledgeable, professional, and skilled young man. He keeps me well-informed of any issues with my system. I also commend Southern Air’s office manager and staff. They are excellent communicators.
On October 10, 2025, Technician Robert Wright was here to add a compressor starter kit when my unit was not cooling properly. He came out at night, added the kit, and cleaned and flushed the lines. He did an excellent job. Technician Damon is here again this morning to do periodic maintenance. Southern Air and their Technicians are professional, excellent, and timely. Southern Air even texts me when the Technicians are coming and includes their pictures. Their office staff are friendly and efficient. A live person always answers the phone. I highly recommend Southern Air for your HVAC needs.
On September 11, 2026, Technician Justin Coates installed a new Honeywell thermostat. He did an excellent job, as usual. Southern Air is an excellent company.
Response from the owner:Thank you for your continued trust! We’re thrilled Damon and our team have consistently provided knowledgeable and professional service. We truly appreciate having you as a loyal customer!
Deborah R.
4 days ago
Prompt excellent service by a very pleasant tech who solved the issue in good time and had everything he needed to do the repairs.
Response from the owner:Thank you, Deborah, for your feedback and for noting the prompt, friendly service and quick repair. We take pride in our fast response and making sure our technicians arrive prepared to resolve issues efficiently. Please call us anytime for seasonal tune-ups or to set up ongoing HVAC service.
Daniel M.
5 days ago
Awesome thank you 😊
Response from the owner:Thank you for the awesome review! We appreciate your support and are always happy to help.
Author David D H.
5 days ago
We just got the maintenance plan and Justin came out again, he's honest and truthful, and comitted, does a great job with both our units. Thanks Justin,
Response from the owner:Thank you for your review! I'm glad we could help get your AC running despite the challenges with your older unit. If you need any further assistance, feel free to reach out.
Susan D W.
6 days ago
Dylan showed up quickly after my requesting service, within 90 minutes he was here. He was friendly, knowledgeable and very detailed in his services. He knew exactly what my problem was, and told me about some other issues I have and offered me a maintenance plan which ultimately lowered my bill for services. Kudos to Dylan Pacetti, we are very thankful for your time and attention. Had a second visit today 09/09/26 with Dyaln Pacetti and Southern Air. Want to give a huge shout out to Dylan Pacetti at Southern Air... He is a great technician, very knowledgeable, polite and does excellent work. Southern Air is a great company if you need service with your heating or air. Great customer service, Robert, the service manager and everyone in the office are fantastic, quick callbacks and even same or next day service on most calls. The prices are very good, and they have an excellent maintenance plan, very affordable. If you need any kind of air or heat services, give them a call.
Response from the owner:Thank you, Susan, for taking the time to share your feedback. We’re glad our fast response and professionalism made the visit smooth, and that Dylan was able to pinpoint the issue, walk you through the findings, and help reduce your overall cost with a maintenance option. If you’d like, please call us anytime to schedule seasonal tune-ups or set up ongoing service.
Brenda F.
6 days ago
Lake serviced our unit today for the first time. It was last serviced in January. He spent about 1.5 hrs and was very thorough. He said everything was good for another 6 months. Thank you!😊
Response from the owner:Thanks so much Brenda. Joel's friendly personality is contagious!! We appreciate you and thank you for choosing Southern Air!!
Audrey B.
6 days ago
Prompt, courteous, job tidiness and friendly attitude. A person who has pride in his work and job. So refreshing. Thanks Justin.
Response from the owner:Hi Audrey! We appreciate the review and are glad we could be of service!
Bobby S.
6 days ago
Service was very good and thorough. I needed a filter but Albert didn't have one. He advised that he would bring one back.
Response from the owner:Bobby, thank you for the 5-star rating and for choosing Southern Air for your HVAC needs. We really appreciate your support and the chance to help out.
Anna W.
7 days ago
Our unit went out on holiday weekend they came Sunday to try to fix realized unit was blown it was 20 years old. Since ours was completely out bumped putting whole brand new system on our house came out Monday to decide what would work by Tuesday our house was nice and cool again and could not even tell old unit was there or anyone was in the yard. So pleasant and professional 10 out of 10 recommend
Response from the owner:Thank you, Anna, for your feedback and for recommending Southern Air. We’re glad we could respond quickly over the holiday weekend, help you choose the right replacement, and have your home cool again by Tuesday, all while keeping the work neat and professional. Please call us anytime to schedule seasonal tune-ups or set up ongoing service to keep your system running smoothly year-round.
Linda L.
1 week ago
Customer support and service excellent.
Response from the owner:Thank you, Linda, for the 5-star rating and for taking the time to share your support. We pride ourselves on professionalism in every visit, and we’re glad you chose Southern Air. If you ever need a seasonal tune-up or would like to set up ongoing service, please give us a call.
Sheila S.
1 week ago
Thank you Damare for resolving our issue so quickly!! My house is nice and cool!
Response from the owner:Thank you, Sheila, for taking the time to share your feedback. We’re glad our fast response helped get your system back on track so your home is comfortable again. Please call us anytime for seasonal tune-ups or to set up ongoing service.
Richard N.
1 week ago
Lake ( the tech) was very pleasant and knew what to do. AC was up and running quickly. Goog service.
Response from the owner:Thank you, Richard, for taking the time to share your feedback. We’re glad our team was professional and got your AC running again quickly, and we appreciate you choosing Southern Air. If you ever need a seasonal tune-up or want to set up ongoing maintenance, please give us a call.
Crazy M.
1 week ago
Southern Air has great service and Jason was very knowledgeable and got me back up and running! Very dependable and owned by a wonderful family
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
EMO K.
2 weeks ago
Jason did a great job at explaining prices and offering different solutions
Response from the owner:Thank you, Emo, for your feedback and for sharing how helpful Jason was in outlining pricing and presenting multiple options. We take pride in our professionalism and making sure you feel confident in the solutions offered. Please give us a call anytime to schedule a seasonal tune-up or set up ongoing service.
Edith G.
2 weeks ago
Jason went over everything and got us up and heating. Great job, plan to follow-up with his recommendations.
Response from the owner:We’re so glad Jason was able to get your system running and walk you through everything clearly. Thanks for trusting Southern Air — we’re always here when you need us!
Dennis V.
2 weeks ago
Jason did an excellent job!
Response from the owner:Dennis, thank you for the 5-star review. I’m glad Jason took great care of you and delivered the kind of service we aim for on every call.
Leroy H.
2 weeks ago
He was very friendly and explained everything that he found.
Response from the owner:Thank you, Leroy, for your feedback and for choosing Southern Air. We appreciate you noting our professionalism and that our technician communicated clearly throughout the visit. Please feel free to call us anytime to schedule a seasonal tune-up or set up ongoing HVAC service.
Alan S.
2 weeks ago
DYLAN was prompt, courteous, and efficient. Also reviewed service contract
Response from the owner:Thank you for sharing your experience! We’re glad Randy was prompt, courteous, and efficient. We appreciate your trust in Southern Air and look forward to serving you again.