Michael
11 hours ago
Tech was very professional and courteous.. and answered all my questions
Response from the owner:Michael, thank you for the 5 Star Review! It means a lot!
Dian A.
13 hours ago
Jason was very thorough. Explained everything that was wrong with my unit and what it would take to repair.
Response from the owner:Thank you, Dian, for your feedback and for choosing Southern Air. We’re glad our team was thorough and clearly explained what was going on with your unit and the repair options, and we take pride in our professionalism. Please call us anytime to schedule a seasonal tune-up or set up ongoing service to keep everything running smoothly.
Joanne J.
13 hours ago
Albert was awesome! Love southern air!
Response from the owner:Thanks for the shoutout! Damon always appreciates hearing this.
keith I.
16 hours ago
Excellent service with a smile and a great attitude.
Response from the owner:Keith, thank you for the 5-star review and for choosing Southern Air. I’m glad you had an excellent experience with our service, and we appreciate you taking the time to share it.
John U.
1 day ago
Southern Air exceeded all my expectations in all areas! Timely friendly professional service throughout their visit left me feeling confident my home will be properly cooled for the upcoming hot summer and warm for those rare winter days in North Florida! No need to ever look elsewhere for your HVAC service! If allowed I would have given a 10 star 🌟 rating!!
Response from the owner:Thank you for the 10-star praise! We’re so glad our team could deliver timely, professional service and keep your home comfortable year-round. We truly appreciate your trust in Southern Air!
Johnivan S.
2 days ago
Response from the owner:Thank you, Johnivan, for your feedback and for the 5-star rating. We pride ourselves on fast response and a smooth, professional experience from start to finish. If you ever need a seasonal tune-up or would like to set up ongoing HVAC service, please call us anytime.
Shawn R.
2 days ago
Jason is awesome does exactly what is supposed do goes above and beyond to make sure we are happy
Response from the owner:Thank you, Shawn, for taking the time to share your feedback. We appreciate you recognizing Jason’s professionalism and his commitment to making sure everything is done right and you’re well taken care of. If you ever need seasonal tune-ups or would like to set up ongoing service, please call us anytime.
Matthew A.
3 days ago
Good technician and friendly.
Response from the owner:Thank you, Matthew, for taking the time to share your feedback. We’re glad you had a positive experience and that our technician was courteous and helpful, and we aim to keep every visit professional. Please feel free to call us anytime to schedule seasonal tune-ups or set up ongoing service.
Melisa C.
3 days ago
Great service, very professional, knowledgeable
Response from the owner:Thank you, Melisa, for your feedback and for noting the great service along with our professionalism and know how. We take pride in staying professional and responding quickly to your HVAC needs. Please call us anytime for seasonal tune-ups or if you would like to set up ongoing service.
Jim J.
3 days ago
House AC died around noon, called Sunshine AC around 2, Jamar arrived shortly after 5, had system running in short order only to discover the unit was losing freon, a leak. The system is just over 9 years old, Goodman brand, 5 ton dual stage. We weren't anticipating this kind of news, Jamar thoroughly explained our options as to whether to put our money into repairing this unit or replacing it. Sound money says replace it.
We will be getting estimates from Sunshine AC and a couple other companies, not sure we will use a Goodman system again.
More to come!
Response from the owner:Thank you, Jim, for sharing your experience and for the 5-star rating. We’re glad our fast response and professionalism helped get your AC running quickly, and that everything was explained clearly so you could weigh repair versus replacement with confidence. Please feel free to call us anytime for a seasonal tune-up, a second opinion on replacement options, or to set up ongoing service.
Steven P.
3 days ago
As always A+++. Thanks again.
Response from the owner:Thank you for taking the time to leave a rating, Steven! Your support means a lot to us at Southern Air. If you have any specific feedback or need anything in the future, feel free to reach out.
Debby E.
4 days ago
Trent was on time and very professional. He was very helpful, and explained everything he was doing in a way I would understand. I would give him an A+!
Response from the owner:Thank you for your kind words, Debby. I'm glad to hear that Justin was able to help get you back up and running quickly. We appreciate your business and look forward to serving you again in the future.
Shawn P.
5 days ago
The tech who
Came today was a young man named Lake. Cool huh? He was on time, friendly and informative! Thank you for having such friendly and helpful technicians. They all have been awesome and are welcome to come back to my home anytime. Thank you!
Response from the owner:Hey Shawn!
Thank you so much for the 5-star review! We appreciate the opportunity to earn and keep your business for years to come!
Pam F.
6 days ago
Justin performed our a/c semi-annual service maintenance. He always spends quality time checking everything thoroughly. Justin's professional personality is a plus for Southern Air.
Response from the owner:Thank you for another 5-star review, Pam! 🌟 We’re grateful for your continued trust and support—it means so much to our team!
Constance J.
7 days ago
We called on a Saturday because the AC wasn't working, Justin was at our house in about an hour. He was friendly and professional and had our AC up and running in no time. We would highly recommend them!
Response from the owner:Thank you, Constance, for your feedback and for sharing your experience with Southern Air. We’re glad our fast response and professionalism helped get your AC running quickly. Please call us anytime for seasonal tune-ups or to set up ongoing service.
Estrella J.
1 week ago
I’ve used Southern Air at a different residence in the past and was just as satisfied today, as I was a couple of years ago. Jason was extremely professional, knowledgeable, and polite. Additionally the communication that comes from their office staff is top notch. A breath of fresh air in an environment that many companies don’t respond.
Response from the owner:Thank you, Estrella, for your feedback and for choosing Southern Air again; we’re grateful you noticed our professionalism and fast response, from Jason’s courteous expertise to our office team’s clear communication. If you’d like, please call us anytime to schedule a seasonal tune-up or set up ongoing maintenance service.
Brian S.
1 week ago
Response from the owner:We appreciate your feedback. Thank you for the review!
W S.
1 week ago
Service representative, Jamar, represents Union Air quite well.
Further, he placed an order for a box of Air Filters, very much appreciated!!
Timely, very professional.
Response from the owner:Thank you! We're glad we provided timely, professional service and helpful solutions. Thank you for choosing Southern Air!
autumn W.
1 week ago
Trenton Woo did such an amazing job! He went above and beyond and was very attentive made sure that everything was properly done and checked out cleaned it very well. Saved me a lot of money truly is a great technician.
Response from the owner:Thank you, Autumn, for taking the time to share your feedback. We’re glad you were pleased with the thorough work, careful cleanup, and cost savings, and we pride ourselves on professionalism every step of the way. Please call us anytime to schedule seasonal tune-ups or set up ongoing service to keep your system running efficiently.
Susan B.
1 week ago
Justin seems to be a very knowledgeable technician with air conditioning units. He is very professional.
Response from the owner:We appreciate your feedback. Thank you for the review!
Chris C.
1 week ago
Fast and friendly service
Response from the owner:Thank you, Chris, for your feedback and for highlighting our fast, friendly service. We take pride in our fast response and professional care on every HVAC visit. Please call us anytime if you’d like to schedule a seasonal tune-up or set up ongoing maintenance.
Terri H.
2 weeks ago
Lake was a Godsend bringing us a portable unit until our ac is repaired. He was very punctual and professional. He is an awesome service representative. Thank you.
Response from the owner:Thank you for sharing your experience! We’re thrilled to hear Matthew and the team provided fantastic service with quick response times. We truly appreciate your continued trust and recommendation of Southern Air!
Tyler W.
2 weeks ago
Response from the owner:Thank you, Tyler, for the 5-star rating and for taking the time to share your feedback. We pride ourselves on fast response and reliable service, and we appreciate you choosing Southern Air. If you ever need a seasonal tune-up or want to set up ongoing maintenance, please give us a call.
William O.
2 weeks ago
Randy was very skilled and informative.
Response from the owner:Thank you for the kind words, William. I'm glad to hear that Randy's expertise and clear communication made for a positive experience. We appreciate you choosing Southern Air!
Betsy D.
2 weeks ago
The technician was very informative and extremely helpful.
Response from the owner:Thank you, Betsy, for your feedback and for sharing your experience. We’re glad our technician could provide clear, helpful information, and we pride ourselves on professionalism in every visit. Please call us anytime for seasonal tune-ups or to set up ongoing service to keep your system running smoothly.
