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Palatka

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HVAC Services in Palatka, FL


Palatka’s HVAC Company Since 1983

Palatka sits at the heart of Putnam County along the St. Johns River, where summer heat and river-fed humidity combine to push residential HVAC systems harder than nearly anywhere else in Northeast Florida. Afternoon temperatures climb into the low 90s by June and hold there through September, while overnight humidity rarely drops enough to give equipment a real rest. That sustained demand shortens the lifespan of compressors, accelerates wear on electrical components, and makes consistent system maintenance the difference between a reliable summer and an emergency repair call.

Southern Air was founded in 1983 and has operated continuously in Palatka ever since. We are not a regional chain dispatching technicians from a distant city — our team lives and works here. That matters when your system fails on a 93-degree afternoon and you need a technician who already knows the equipment common in your neighborhood, carries the right parts, and arrives prepared to fix the problem in one visit. Palatka is our primary market, and it shows in the service we deliver.

This page covers the full scope of HVAC services Southern Air provides to Palatka homeowners, from emergency AC repair and heater repair to planned HVAC installation and ongoing maintenance plans. Palatka’s mix of pre-1970 homes near the river, mid-century neighborhoods, and newer development corridors along Highway 17 creates a wide range of equipment types and service needs — we handle all of them.

HVAC Services Available in Palatka

Southern Air provides a full range of heating and cooling services designed to keep Palatka homes comfortable year-round.

Common HVAC Problems in Palatka Homes

Heat Pump Reversing Valve Failures

Heat pumps are common throughout Palatka because they handle both cooling and heating efficiently in Florida’s mild winters. The reversing valve, which switches the system between heating and cooling modes, is one of the first components to fail as units age. When it malfunctions, the system blows the wrong temperature air for the selected mode. Palatka’s winter cold snaps create urgency when this happens in January or February. Our heat pump service team carries reversing valves and can typically complete the repair in a single visit.

Ductwork Leaks and Airflow Imbalances

Many Palatka homes have duct systems that have never been professionally inspected or sealed. In older construction, flex duct connections separate over time, and in homes with attic ductwork, extreme heat causes materials to degrade faster. The result is conditioned air escaping into unconditioned spaces while certain rooms stay stubbornly warm or cold regardless of the thermostat setting. Ductwork repair and rebalancing is one of the highest-impact services we provide for Palatka homeowners dealing with uneven comfort.

Thermostat and Controls Incompatibility

Older Palatka homes frequently have HVAC systems that predate modern smart thermostat technology. When homeowners install a new smart thermostat without verifying system compatibility, the result is often erratic cycling, incorrect temperature readings, or a system that will not switch modes reliably. Our technicians assess system compatibility before any thermostat upgrade and ensure the installation is wired and configured correctly for the existing equipment.

Compressor Failure from Sustained Overload

The Palatka summer runs long — heavy cooling demand from May through October places compressors under sustained stress. Systems that miss annual maintenance fall behind on refrigerant levels, develop partially blocked coils, and run with reduced airflow, all of which force the compressor to work harder than it was designed to. Compressor replacement is the most expensive single repair in residential HVAC. Consistent AC maintenance is the most cost-effective way to prevent it.

Furnace Ignition and Heat Exchanger Issues

While Palatka winters are mild by national standards, periods of sustained cold in December and January push furnaces into service that may have sat idle for months. Ignitor failures and cracked heat exchangers are the most common issues we find on furnaces that have not been serviced before the heating season. A cracked heat exchanger can allow combustion gases to enter the living space, which makes annual furnace maintenance both a comfort and a safety issue.

Why HVAC Systems Work Harder in Palatka

Palatka is Putnam County’s seat and its most densely populated community, but it carries an older built environment than most Northeast Florida cities its size. The downtown and riverfront areas contain homes built between the 1920s and 1960s, many of which were retrofitted with central HVAC systems that were never designed to last as long as they have. These aging systems operate in a climate that delivers more than 50 inches of annual rainfall, persistent St. Johns River humidity, and enough summer heat to keep compressors running ten to twelve hours per day.

Attic temperatures in Palatka regularly exceed 130 degrees during summer afternoons, and ductwork running through those spaces absorbs significant heat before air reaches living areas. That heat gain forces systems to work longer and harder to compensate. Homes along the river face additional moisture exposure that accelerates corrosion on outdoor condenser units and copper refrigerant lines. New construction in the Highway 17 and Reid Street growth corridors brings a different challenge: builder-grade systems sized to minimum code compliance that struggle with Palatka’s actual heat and humidity load from the very first summer. Whether the home is 60 years old or 6, Palatka’s climate demands more from HVAC equipment than the manufacturer’s average-use assumptions account for. That is why professional maintenance and timely AC repair matter so much in this specific market.

Serving Palatka and Nearby Communities

Historic Riverfront and Downtown Palatka

Properties in Palatka’s historic core include some of the oldest homes in Putnam County, many built before modern HVAC existed and later retrofitted with central systems. Electrical panel limitations, original plaster walls, and cramped mechanical spaces make ductless mini-split installation a practical and increasingly popular alternative here. Our technicians are familiar with the structural constraints of these older homes and plan installations accordingly.

East Palatka

East Palatka sits just across the St. Johns River and shares the same river-humidity exposure as the main city. The housing stock here includes a mix of 1950s to 1980s construction where aging ductwork and older split systems are the norm. Our team handles regular AC repair and ductwork service calls throughout this neighborhood, and many East Palatka homeowners are enrolled in our Comfort Club for scheduled seasonal visits.

San Mateo and Satsuma

These riverside communities south of Palatka include both established homes and rural properties where HVAC systems sometimes go years without professional attention. When we respond to service calls here, deferred maintenance is often the underlying cause of the presenting problem. We frequently help San Mateo and Satsuma homeowners catch up on overdue repairs and establish a regular maintenance schedule to prevent the same issues from recurring.

Interlachen and Florahome

Located west of Palatka, these communities sit under a dense tree canopy that accelerates filter clogging and increases organic debris around outdoor condenser units. Both areas also have a higher-than-average share of manufactured homes, which often use packaged HVAC systems or older window units being replaced with ductless mini-splits. Our team has extensive experience with the full range of system types found in these communities.

Welaka and Georgetown

These St. Johns River communities further south see a significant seasonal population of part-time residents, many of whom need pre-season service to prepare systems that have sat idle for months. AC maintenance visits before the summer season are among the most common calls from these areas. View all areas we serve.

Our Experience Serving Homes in Palatka

Southern Air has been Palatka’s home HVAC company since 1983 — longer than many of the systems currently running in the homes we service. We work on properties across every Palatka neighborhood, from the historic riverfront district to East Palatka and the newer developments along the Highway 17 corridor. The range of equipment we encounter here spans original systems from the 1970s all the way to high-efficiency variable-speed units installed within the last few years. Our technicians are prepared for all of it. More about the company is on our about page.

The HVAC issues we see most consistently in Palatka homes include heat pump reversing valve failures during winter cold snaps, compressor strain from sustained summer overload without adequate maintenance, and ductwork that has developed leaks or separations inside attic spaces heated to extreme temperatures. These are not random failures — they are predictable outcomes of Palatka’s climate acting on equipment over time. Identifying them early during annual maintenance prevents the kind of emergency repair call that costs significantly more than the service visit that could have caught it.

Because Palatka is our home market and has been since our founding, we bring a level of local knowledge to every diagnosis that is genuinely different from a regional contractor. We know what the river humidity does to condenser coils over five years. We know which neighborhoods have original ductwork that has never been touched. We know when a repair will hold and when a system is past the point where further repairs make financial sense. That kind of informed, honest guidance is what keeps Palatka homeowners coming back to us. Check our current specials or ask about flexible financing for repairs or new installations.

Recent Work in Palatka

Heating Repair During a Winter Cold Front

During an unexpected cold front, a Palatka homeowner found their heat pump blowing cool air instead of heat. Our technician diagnosed a faulty reversing valve and low refrigerant, completed both repairs on the same visit, and restored heat before overnight temperatures dropped further. The homeowner noted they had not realized how close the system was to a complete failure until the technician walked them through what had been found.

Ductwork Redesign Resolves Room-to-Room Temperature Differences

A Palatka family reported that some rooms in their home were consistently warmer than others, regardless of how long the system ran. An inspection revealed multiple duct connections that had separated in the attic, diverting conditioned air away from two bedrooms. Our team sealed the leaks and rebalanced the system’s airflow distribution. The family reported consistent temperatures throughout the home within the first week after the ductwork repair was completed.

Smart Thermostat Upgrade Lowers Monthly Utility Costs

A Palatka homeowner wanted better control over energy usage and asked our team about upgrading to a smart thermostat. After verifying compatibility with their existing system, our technician installed and configured a programmable smart thermostat with remote access. The homeowner used the scheduling features to reduce runtime during work hours and while traveling. Within the first two billing cycles, they reported a measurable decrease in monthly utility costs without any reduction in comfort at home.

Why Homeowners in Palatka Choose Southern Air

  •     Licensed and insured in the state of Florida
  •     Palatka’s home HVAC company since 1983 — four decades of local service
  •     Technicians who live and work in Palatka and know the local equipment, climate, and housing stock
  •     Same-day and emergency service available for urgent situations
  •     Flexible financing on new installations and major system repairs
  •     Comfort Club maintenance plans with twice-yearly visits, priority scheduling, and member discounts
  •     Upfront pricing and honest diagnostics — we explain every finding before any work begins
  •     Service trucks stocked with the parts most commonly needed in Palatka homes for same-visit repairs
  •     Current specials and promotions available for Palatka residents

 Southern Air has served more Palatka homes than any other HVAC company in Putnam County’s history. We have repaired systems in homes where we installed the original equipment years earlier, and we have replaced systems that other companies told homeowners could not be fixed. Our reputation in Palatka is built on decades of honest work, and we protect it on every call. Read reviews from your neighbors to hear what that looks like in practice.

What to Expect When You Schedule Service

  1. Call 386-766-5136 or book online — we confirm your appointment and provide a technician arrival window.
  2. Your technician arrives on time in a marked Southern Air vehicle, carrying the parts most commonly needed for Palatka HVAC systems.
  3. We perform a thorough system evaluation and walk you through every finding before recommending any repair or replacement.
  4. You receive upfront pricing with no hidden charges. Work begins only after you approve it.

 Most service calls are resolved in a single visit. For installations, we schedule a dedicated appointment with a clear timeline. Book your appointment online or call 386-766-5136 anytime.

Complete HVAC Solutions in Palatka

Southern Air provides complete HVAC solutions for every type of home in Palatka, from historic pre-1960 properties with retrofitted systems to newer construction along the Highway 17 growth corridor. Whether your home uses a central split system, a heat pump, a packaged unit, or a ductless mini-split, our technicians are trained to service, repair, and replace all major makes and models.

We install, repair, and maintain all residential HVAC system types in Palatka, including split systems, heat pumps, ductless mini-splits, and packaged units. We serve single-family homes, rental properties, manufactured homes, and new construction throughout the area, working with equipment from all major manufacturers including Carrier, Trane, Lennox, Rheem, and Goodman. We also provide ductwork repair and replacement, indoor air quality solutions, and full heating services including furnaces and heat pumps. Visit our areas we serve page for the full service footprint across Putnam County and beyond.

Frequently Asked Questions

Why does my heat pump blow cool air when I switch it to heat mode?

This usually points to a failing reversing valve, which is the component that switches the system between heating and cooling operation. Low refrigerant can also prevent the system from producing sufficient heat. In Palatka, this issue tends to surface during the first cold nights of the season after months of cooling-only operation. Our heat pump service team diagnoses reversing valve problems quickly and carries the parts needed to complete the repair in one visit.

What causes some rooms in my Palatka home to stay warm even when the AC is running?

Uneven room temperatures are almost always caused by ductwork problems rather than the AC unit itself. In Palatka’s older homes, flex duct connections separate in attic spaces over time, and supply registers in certain rooms lose the airflow they need. Duct sealing and airflow rebalancing correct the issue without requiring a system replacement. Our ductwork repair service addresses this comprehensively.

How do I know if my HVAC system needs replacement rather than repair?

The practical threshold is when the estimated repair cost approaches ten percent of the replacement cost and the unit is more than 12 to 15 years old. In Palatka’s climate, systems also tend to lose efficiency faster than the national average, so the energy cost of running an aging unit becomes a factor as well. Our technicians provide honest, pressure-free assessments, and we offer flexible financing when replacement is the right call.

Why does my HVAC system smell like something is burning when I first turn on the heat?

A brief burning odor at the start of the heating season is usually dust that has settled on the heat exchanger or heating elements burning off after months of disuse. That odor should clear within a few minutes. If it persists, becomes stronger, or is accompanied by smoke or a chemical smell, shut the system off and schedule a furnace repair visit immediately — a cracked heat exchanger can release combustion gases into the living space and is a safety concern that requires professional inspection.

How does Southern Air’s HVAC service process work in Palatka?

Every service call begins with a complete system evaluation covering refrigerant levels, electrical components, heat exchanger or coil condition, drain lines, airflow, and thermostat operation. We explain every finding before recommending any work and provide upfront pricing. Our technicians carry the components most commonly needed for Palatka’s housing stock, so most repairs are completed in one visit. Schedule your appointment here.

What does a Southern Air maintenance visit include for a Palatka home?

A Comfort Club maintenance visit covers coil cleaning, refrigerant level verification, condensate drain inspection and clearing, capacitor and contactor testing, heat exchanger inspection, thermostat calibration, and filter replacement. Our technician also evaluates airflow and flags any components showing early wear. Scheduling in spring before the heavy cooling season and again in fall before the heating season provides the best coverage.

Can a smart thermostat work with my older Palatka home’s HVAC system?

Most modern smart thermostats are compatible with standard split systems, heat pumps, and packaged units, but compatibility depends on your system’s wiring configuration. Older Palatka homes sometimes lack the common wire (C-wire) that smart thermostats require for continuous power. Our technicians verify compatibility before installation and, when needed, install the C-wire adapter or run new wiring to make the upgrade work correctly. An improperly wired smart thermostat causes erratic system behavior that can be worse than the old thermostat it replaced.

How can I reduce the strain on my HVAC system during Palatka’s hottest months?

Replacing your air filter every 30 days during summer — not every 90 as many manufacturers suggest for average climates — is the single highest-impact step you can take in Palatka’s high-humidity environment. Keeping blinds or shades closed on south and west-facing windows during afternoon hours reduces indoor heat gain measurably. Setting the thermostat to 78 degrees when the home is occupied rather than pushing it to 72 reduces compressor runtime significantly. And scheduling a spring AC maintenance visit before the season begins ensures the system starts summer in the best possible condition.

Schedule HVAC Services in Palatka Today

Southern Air has served Palatka homeowners since 1983 — licensed, local, and ready to respond.

Call Now: 386-766-5136   |   Schedule Service Online

 Southern Air has been Palatka’s HVAC company since 1983. Whether you need an emergency repair in the middle of a July heat wave, a furnace check before a January cold front, or a scheduled maintenance visit to keep everything running through the season, our team is ready. We service all major brands and every system type across Palatka, East Palatka, San Mateo, Satsuma, Welaka, Georgetown, and the full Putnam County region. View all areas we serve or contact us today to schedule your service.


What Your Neighbors Are Saying!

Excellent
Southern Air4.9
Based on 1751 reviews
Stacey H.
12 hours ago
Southern Air ROCKS!! Thank you so so much for coming out as quickly as you did!! Everyone was GREAT from the girl that I spoke to on the phone to Robert the HVAC technician. Robert was awesome!! He diagnosed the problem and quickly fixed it!! He was very polite, professional & most importantly knowledgeable. Thank you Southern Air for having such knowledgeable, caring people working for your company. I will absolutely recommend you to everyone!!👍
Response from the owner:Thank you so much for your wonderful feedback, Stacey! I'm glad to hear that our team, from the call to Robert's service, took great care of you. We're committed to providing prompt and professional HVAC solutions, and it’s great to know our efforts are appreciated.
Ralph C.
21 hours ago
When the AC technician with Southern Air came into my home to service my airhandler,he put on covers for his shoes to prevent dirt from coming into my house. Never had anyone do that before. Randy was very professional in servicing my unit. 1st service from a yearly contract. Thank you,, Ralph Currey
Response from the owner:Hi Ralph! We appreciate the review and are glad we could be of service!
Michelle L.
2 weeks ago
The technician, Albert was early, extremely friendly, and very thorough. He explained the things that he recommended needed to be repaired and answered all my questions. He is also working on a concern of mine that is not something that he normally handles. Highly recommend as I’ve used them several times and had nothing but great service.
Response from the owner:Michelle, thank you for taking the time to share this. I’m glad Albert arrived early, was friendly and thorough, and took the time to explain the recommendations and answer your questions—including looking into your extra concern. We really appreciate your repeat business and your recommendation.
Rich
2 weeks ago
Outstanding as usual. Very courteous and informs about the status of the system. He is very thorough with his work! Jamar is always great at his job and is personal to this customer and I’ll bet to others. It has been great having him to service our AC. Thank you!
Response from the owner:Hi Rich, thank you for your kind words! It's wonderful to hear that you found our service courteous and thorough. Have a fantastic Thanksgiving!

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Financing Options

Comfort today, pay over time.


At Southern Air, we believe in providing accommodation for our valued customers. It’s tough predict when your air conditioner is going to need replacement. For that reason, it can be challenging to budget for a new system. 

With our flexible financing options, you can get the comfort you deserve without breaking the bank. Contact us today to learn more about our lending options, or get pre-approved online today. 

Customer Reviews

See What Your Neighbors Are Saying About Southern Air!


Our team is known for: professional service, accurate repairs, and fast response.

  • We got great air conditioning service from Southern Air this week. They even came out Sunday and didn’t charge extra. They got our units replaced in one day, and they were very respectful of our home and belongings.

    -Rhonda C.
  • Jamar was very prompt, professional and over all great Tech. He kept us informed on things he was doing etc. Southern Air rocks, plain and simple. Having a Tech that was great and efficient, was awesome.

    -Lindie K.
  • Our technician came out today to service our AC. He was very courteous and explained things to me. Professional demeanor and appearance. I received a text and a call prior to his arrival.

    -Rita C.
  • Justin came out on a Sunday and was very thorough and knew exactly what the issues were. He is a top notch HVAC technician. Myself and my family are grateful.

    -Shawn R.
  • Justin did a great job. Very polite, thorough and professional. You’re fortunate to have an employee like him representing your company in this day with help shortages. Plus the service was very reasonably priced.

    -William M.
  • Jeremy came to my house right on time in the morning, diagnosed my problem, went to the shop and made a game plan with some of his crew, and was back at my house within the hour to complete the job by days end.

    -Elliott O.
    Stacey H.
    12 hours ago
    Southern Air ROCKS!! Thank you so so much for coming out as quickly as you did!! Everyone was GREAT from the girl that I spoke to on the phone to Robert the HVAC technician. Robert was awesome!! He diagnosed the problem and quickly fixed it!! He was very polite, professional & most importantly knowledgeable. Thank you Southern Air for having such knowledgeable, caring people working for your company. I will absolutely recommend you to everyone!!👍
    Response from the owner:Thank you so much for your wonderful feedback, Stacey! I'm glad to hear that our team, from the call to Robert's service, took great care of you. We're committed to providing prompt and professional HVAC solutions, and it’s great to know our efforts are appreciated.
    Susan M.
    14 hours ago
    On time. Knowledgeable and professional. Justin gave me helpful information about possible future needs.
    Response from the owner:Susan, thank you for the great feedback. I’m glad Justin arrived on time, kept everything professional, and could share helpful info about what to watch for down the road. We appreciate you choosing Southern Air.
    Lawrence M.
    16 hours ago
    Mr Justin was very professional and helpful with my questions, I highly recommend this man and company.
    Ralph C.
    21 hours ago
    When the AC technician with Southern Air came into my home to service my airhandler,he put on covers for his shoes to prevent dirt from coming into my house. Never had anyone do that before. Randy was very professional in servicing my unit. 1st service from a yearly contract. Thank you,, Ralph Currey
    Response from the owner:Hi Ralph! We appreciate the review and are glad we could be of service!
    Stephanie H.
    1 day ago
    Southern Air employees are professional, courteous and knowledgeable. It's reassuring to receive a text with a photo of the tech who is coming to work on the A/C.
    Response from the owner:Thanks for the feedback! We’re glad you like getting a heads-up of who’s coming. Our team takes pride in being friendly, professional, and respectful in your home!
    Robert M.
    1 day ago
    Southern Air has many outstanding technicians.....never had a reason to question any part of their work. Yearly contracts are reasonable and complete . 10 years here in Palatka...never an issue...
    Response from the owner:Thank you for 10 years of trust and loyalty! We’re proud to have a team you can count on and appreciate your continued confidence in our work and maintenance plans.
    Bonnie M.
    2 days ago
    Nice person. Courteous and fast service.
    Response from the owner:Thanks, Bonnie, for the kind review. I’m glad our technician was courteous and got everything taken care of quickly for you.
    I H.
    2 days ago
    Excellent service. He came on time, checked the ac unit, and was very polite and courteous. Very professional and he did a great job. Thanks for job well done. Good job done
    Response from the owner:Thank you! We're glad to hear you had an excellent experience. Professional, on-time, and thorough service is exactly what we aim for—thanks for the kind words!
    Vicki B.
    2 days ago
    Lake was great! Very informative, very neat, so polite and did an excellent job. I felt very confident with Lake doing the maintenance on both of my units, he is truly an asset to your company.
    Response from the owner:Thanks for the positive review Vicki!
    Petra von H.
    2 days ago
    Joel and his partner was very professional. They did a good job. Than you so much
    Response from the owner:Thanks so much Petra!! We think David is awesome too. Just letting you know that today he celebrates 31 years with Southern Air!! We appreciate YOU and David does too!!
    Rene P.
    3 days ago
    Quick arrival, professional, after hours pricing unbelievably reasonable. Explained everything.
    Response from the owner:Rene, thank you for the kind review. I’m glad we could get there quickly, keep the after-hours pricing reasonable, and walk you through everything clearly. We really appreciate you choosing Southern Air.
    Brian S.
    4 days ago
    My technician was professional and very curious, I'm impressed being from a service industry background
    Response from the owner:Brian, thank you for taking the time to share this. I’m glad our technician was professional and attentive, and it means a lot to hear that from someone with a service industry background.
    MATT C.
    4 days ago
    Very professional and came out on a Sunday afternoon to help my family cool down. They now have a forever client in me.
    Response from the owner:Matt, thank you for taking the time to share this. I’m glad our team could get out on Sunday and get your home cooling down again, and I really appreciate your trust and continued support.
    KAREN H.
    6 days ago
    Thank you Southern Air for such fast service! Albert did a quick check and some extra maintenance we are running cold! Very nice young man!
    Response from the owner:Thank you so much! We’re so grateful for your trust and kind words. Robert is one of the best, and we’re lucky to have him on our team! We’re glad you’re enjoying the peace of mind that comes with the 10-year parts and labor warranty — and we’re always here when you need us!
    Wendy H.
    7 days ago
    Justin did a great job. He was on time, friendly, and professional as always
    Response from the owner:Hi Wendy! We appreciate the review and are glad to be of service!
    Julia R.
    7 days ago
    Very helpful and knowledgeable.
    Response from the owner:Thank you for the review! We appreciate your feedback Julia.
    Blanche T.
    1 week ago
    Very nice, Very Quick..Very pleasant Take his work very serious.Hands down one of their best workers.
    Response from the owner:Thank you for your kind words, Blanche. We're glad you had a positive experience with our technician and appreciated his quick and serious approach to work. Your feedback really means a lot to us!
    William H.
    1 week ago
    Great service, they care about the customer, and do a great job
    Response from the owner:Thanks, William—really appreciate you taking the time to share this. I’m glad our team provided great service, showed genuine care, and delivered quality work for you.
    Caroljean F.
    1 week ago
    Excellent professional service!
    Response from the owner:Thank you, Caroljean—I'm glad you had a great experience with our team. We appreciate your kind words about our professional service and your support.
    Bill M.
    2 weeks ago
    Justin did a great job for a very reasonable price. He identified the HVAC issue and resolved it quickly. He’s very knowledgeable and clearly explained what was going on with our unit in language that even I could understand.
    Response from the owner:Bill, thank you for the kind review. I’m glad Justin was able to quickly pinpoint the HVAC issue, explain it clearly, and get everything fixed at a fair price. We appreciate you choosing Southern Air.
    Tim K.
    2 weeks ago
    Southern Air is one of the best companies I’ve ever dealt with. Very responsive and techs seem to know their stuff. I’d recommend to everyone.
    Response from the owner:Hi Tim! Thank you so much for taking the time to leave us a positive rating!
    Kevin D.
    2 weeks ago
    Great service and very helpful and spent alot if time at my service
    Response from the owner:Kevin, thank you for the 5-star review. I’m glad our team was helpful and took the time to make sure everything was handled properly during your service visit. We appreciate you choosing Southern Air.
    Michelle L.
    2 weeks ago
    The technician, Albert was early, extremely friendly, and very thorough. He explained the things that he recommended needed to be repaired and answered all my questions. He is also working on a concern of mine that is not something that he normally handles. Highly recommend as I’ve used them several times and had nothing but great service.
    Response from the owner:Michelle, thank you for taking the time to share this. I’m glad Albert arrived early, was friendly and thorough, and took the time to explain the recommendations and answer your questions—including looking into your extra concern. We really appreciate your repeat business and your recommendation.
    Rich
    2 weeks ago
    Outstanding as usual. Very courteous and informs about the status of the system. He is very thorough with his work! Jamar is always great at his job and is personal to this customer and I’ll bet to others. It has been great having him to service our AC. Thank you!
    Response from the owner:Hi Rich, thank you for your kind words! It's wonderful to hear that you found our service courteous and thorough. Have a fantastic Thanksgiving!
    Wilford P.
    2 weeks ago
    It is great having the unit working
    Response from the owner:Thanks, Wilford—glad to hear everything is running properly again and your unit is working like it should. We appreciate you choosing Southern Air.
    Vince B.
    2 weeks ago
    Very professional.
    Response from the owner:Vince, thank you for the 5-star review. I’m glad our team came across as professional, and I appreciate you choosing Southern Air for your HVAC needs.
    JOHN M.
    2 weeks ago
    Jason was prompt and professional. Who could ask for anything more?
    Response from the owner:John, thank you for the great review. I’m glad Jason was on time and handled everything professionally—we really appreciate you choosing Southern Air.
    Pam F.
    2 weeks ago
    Dylan provided excellent / thorough service. He spent quality time checking over unit & furnace. Very professional & polite. Southern Air has a bonus of employee with his personality!
    Response from the owner:Thank you for another 5-star review, Pam! 🌟 We’re grateful for your continued trust and support—it means so much to our team!
    Leon B.
    2 weeks ago
    Did a great job. Very professional.
    Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
    Mike E.
    2 weeks ago
    Got it done on time. Thank you
    Response from the owner:Mike, thank you for taking the time to leave this review. I’m glad our team was able to get everything finished on schedule, and we really appreciate you choosing Southern Air.
    Deb S.
    3 weeks ago
    Very pleasant, professional. Explained things to me.
    Response from the owner:Thank you! Glad everything was clear and the experience was a good one—that’s what we aim for.
    Michael H.
    3 weeks ago
    Great job. Please send him back when we need service again.
    Response from the owner:Thank you! Glad he took great care of you—we’ll have him back when you need us.
    Tony D.
    3 weeks ago
    Dylan was extremely courteous, professional, and a pleasure to interact with for my A/C check.Thank you
    Response from the owner:Tony, thank you for taking the time to leave this review. I’m glad Dylan made your A/C check easy with his courtesy and professionalism, and we appreciate you choosing Southern Air.
    Ron R.
    3 weeks ago
    Robert did a great job no complaints what so ever
    Response from the owner:Thanks for the great feedback! We’re happy to hear Robert took good care of you—no complaints is what we aim for!
    Lila K.
    3 weeks ago
    Lake was very thorough and explained my options. Very respectful and offered he went above and beyond to find an affordable solution.
    Response from the owner:That’s great news! We’re glad Lake was thorough and took the time to walk you through your options.
    Meg W.
    3 weeks ago
    Robert did a good job on our biannual service and was very efficient, doing the job in 30 minutes. He wore booties in my house which I appreciated very much!
    Response from the owner:Thanks for the 5 Star Review Meg! So glad to have you as our customer.
    Stephen S.
    3 weeks ago
    Quick! Came inspected and diagnosed in very little time! Fantastic job and super quick and accommodating!!
    Response from the owner:Thank you! We’re glad we could inspect and diagnose quickly while providing accommodating service. Your satisfaction means a lot to u
    Debra D.
    3 weeks ago
    Always on time and professional! Thank you! This company has had our a/c and heating needs since 1992! Would like for Lake to do it the next time!
    Response from the owner:Thank you! We truly appreciate your trust since 1992. We’re glad Lake took great care of you—we’ll be sure to have him back next time.
    HOLLANDS A.
    3 weeks ago
    Great job!
    Response from the owner:Thank you for the kind words and for taking a moment to leave a 5-star review. We’re glad you were happy with the work, and we appreciate you choosing Southern Air.
    Diane P.
    3 weeks ago
    Justin was on time, professional and friendly (even my cat liked him!). He simply explained what was wrong with the unit and fixed it. We need more technicians like him in other businesses!
    Response from the owner:Thank you, Diane—I'm glad Justin was on time, friendly, and took the time to clearly explain the issue before getting your unit fixed. We really appreciate you recognizing his professionalism, and we’ll be sure to share your kind words with him.
    Bridgette L.
    3 weeks ago
    Punctual, polite and knowledgeable
    Response from the owner:Thank you for the 5 star review Bridgette!

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