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Air Conditioning Services

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Air Conditioning Services in Palatka, FL


Air Conditioning in Palatka, FL You Can Count On

Palatka summers are long, humid, and relentless. Average high temperatures run above 90 degrees from May through September, and the combination of heat and Florida humidity pushes air conditioning systems hard from the moment spring ends. A system running eight or more months a year wears faster here than in most of the country, and a breakdown during a July afternoon is not an inconvenience you can put off.

Southern Air has provided air conditioning services in Palatka, FL since 1980. Our N.A.T.E.-certified technicians have serviced every major system type and brand across Putnam County, from older window-unit replacements in established Palatka neighborhoods to high-efficiency heat pump installations in newer construction outside the city. That depth of local experience means faster diagnostics and repairs that hold up to Florida conditions.

This page covers the full scope of air conditioning services Southern Air provides in Palatka, FL: repair, replacement, maintenance, and ductless systems. For information on our heating services or indoor air quality options, visit those pages directly. To schedule service now, call 386-222-1342 or book online.

Why Homeowners in Palatka Call for Air Conditioning Services

Florida AC problems rarely announce themselves at a convenient time. Most systems give clear warning signs before they fail completely. Catching them early keeps a repair from becoming a replacement.

  • Warm air from the vents despite the thermostat set to cool, which usually signals low refrigerant or a failing compressor
  • Uneven cooling throughout the home, with some rooms noticeably warmer than others, often caused by ductwork leaks or a struggling blower motor
  • Unusually high electric bills without a change in usage habits, a sign the system is working harder than it should to maintain the set temperature
  • Short cycling or constant running, both of which put extreme wear on the compressor and drive up energy costs
  • Ice forming on the refrigerant line or evaporator coil, a condition that requires immediate AC repair to prevent compressor damage
  • Musty or stale odors from the vents, common in Palatka’s humid summers and often caused by mold in the air handler or a clogged condensate drain
  • Strange rattling, banging, or squealing noises from the indoor or outdoor unit, which can indicate a loose component or a failing motor — issues worth having our AC repair team evaluate before they escalate

HVAC Repair by Employee

What Causes Air Conditioning Problems in Palatka Homes

Palatka’s climate creates a specific set of conditions that stress residential AC systems faster than in cooler or drier markets.

  • Extended run cycles: Systems in Palatka run for eight or more months a year. That extended runtime accelerates wear on compressors, capacitors, and fan motors well ahead of their rated service life. This is why AC maintenance twice a year is not optional in Florida.
  • Refrigerant leaks: Vibration from long run cycles loosens fittings and connections over time, causing slow refrigerant leaks that reduce cooling capacity gradually. Homeowners often assume the system is just aging when a recharge and leak repair would restore full performance.
  • Dirty condenser coils: Outdoor units in Palatka collect pollen, grass clippings, and debris throughout the long cooling season. A fouled condenser coil forces the compressor to work harder and raises the risk of overheating. Regular AC maintenance includes condenser cleaning to prevent this.
  • Clogged condensate drains: Florida’s humidity means the condensate drain line handles a heavy load all summer. A clogged drain causes water to back up into the air handler, leading to water damage and mold growth that impacts indoor air quality throughout the home.
  • Aging ductwork: Many Palatka homes have original ductwork from the 1980s and 1990s. Leaky or deteriorating ducts deliver conditioned air to the attic instead of the living space, driving up bills and reducing comfort. Our ductwork repair and replacement service addresses this directly.

A small issue left unaddressed in a Florida summer rarely stays small. A dirty coil becomes a compressor failure. A slow refrigerant leak becomes a system that cannot cool the home.

How Southern Air Approaches Air Conditioning Service

Southern Air maintains a fully stocked service fleet so our technicians carry the parts needed to complete most AC repairs in a single visit. We do not make multiple trips to order parts for common failures like capacitors, contactors, or refrigerant recharges.

Every service call starts with a full diagnostic before any recommendation is made. Our N.A.T.E.-certified technicians identify the root cause of the problem rather than treating symptoms. If the issue is a failing compressor on a 14-year-old unit, we tell you that directly and explain both repair and AC replacement options with real numbers so you can make an informed decision.

We offer honest recommendations. If a repair makes more economic sense than a replacement, we will tell you. If a replacement is the better long-term investment for your Palatka home, we will explain why, present equipment options, and walk through financing options available through Southern Air. Our goal is the right solution for your home and budget, not the most expensive one.

Air Conditioning Services Available in Palatka and Surrounding Areas

Southern Air provides air conditioning services across Palatka and the surrounding communities, including Crescent City, East Palatka, Elkton, Florahome, Fleming Island, Georgetown, Green Cove Springs, Interlachen, Keystone Heights, Saint Augustine, and beyond. Visit our areas we serve page for the full list.

Our full cooling and heating service menu includes:

What to Expect During Your Air Conditioning Service Appointment

  1. Call 386-222-1342 or schedule service online — same-day appointments available for most AC calls in Palatka.
  2. A N.A.T.E.-certified technician arrives on time and reviews the system symptoms with you before starting any work.
  3. Full system evaluation: refrigerant level check, condenser and evaporator coil inspection, capacitor and contactor test, condensate drain check, blower motor review, and thermostat verification.
  4. Clear diagnosis with upfront pricing provided in writing before any repair begins. Financing options are available for qualifying repairs and replacements.
  5. Repairs completed with quality parts. System tested and cooling confirmed at target temperature before the technician leaves.

Why Professional Air Conditioning Service Matters

A residential air conditioning system contains pressurized refrigerant, high-voltage electrical components, and moving parts operating at high temperatures. Handling refrigerant without EPA 608 certification is illegal, and mishandling it can cause environmental harm and personal injury. Working on high-voltage components without proper training creates shock and fire risks.

Beyond safety, improper air conditioning repairs can void manufacturer warranties, create code compliance issues, and cause failures that are far more expensive than the original problem. A capacitor replaced incorrectly can damage the compressor on the next startup. A refrigerant recharge without repairing the underlying leak wastes money and damages the environment. Indoor air quality can also deteriorate quickly when a poorly repaired system allows moisture to accumulate inside the air handler or ductwork.

Professional AC service ensures the repair is done correctly the first time, the system meets current Florida energy codes, and the manufacturer’s warranty remains intact. It also gives you an accurate picture of the overall health of the system, so you can plan ahead rather than react to failures.

Air Conditioning Systems and Equipment We Service

Southern Air services all major residential air conditioning system types and brands found in Palatka and the surrounding area, from older R-22 systems in homes built in the 1980s to modern high-efficiency two-stage and variable-speed systems in newer builds.

  • Central split systems with gas or electric air handlers
  • Ductless mini-split systems for zoned cooling in homes without existing ductwork
  • Heat pump systems provide both cooling and heating from a single unit
  • Air handlers, evaporator coils, and fan coils
  • Condensing units and compressor assemblies
  • Thermostats and smart zoning controls, paired with indoor air quality solutions when applicable
  • Older R-22 systems and modern R-410A and R-32 equipment, including ductwork connected to all system types

 We work on all major brands, including Carrier, Trane, Lennox, Goodman, Amana, Rheem, and York, in homes ranging from older established neighborhoods in Palatka to new construction across Putnam County.

Our Air Conditioning Experience in Palatka

Southern Air has served Palatka and the surrounding communities since 1980. Over more than four decades, our technicians have completed thousands of AC repair, replacement, and maintenance calls across Putnam, Clay, and Alachua Counties. We work regularly in Palatka, Crescent City, Green Cove Springs, Keystone Heights, Interlachen, and Saint Augustine.

Palatka’s housing mix presents a range of HVAC conditions. Older homes near downtown and along the St. Johns River corridor carry original ductwork and aging equipment, many of which are due for ductwork repair alongside system replacements. Newer subdivisions outside the city run two-stage systems and heat pumps with smart thermostats that require brand-specific diagnostic tools. Homes in rural areas like Florahome, Georgetown, and Satsuma often run on older systems with limited service history.

Because we have worked in this market for over 40 years, our technicians recognize common failure patterns specific to Palatka’s climate and housing stock. That local knowledge produces faster diagnostics and repairs that are spec’d for Florida conditions, not a generic fix built for a cooler, drier market.

Recent Air Conditioning Service Calls in Palatka

AC Running Constantly but Not Cooling — Dirty Condenser Coil

A homeowner in Palatka called after their air conditioner ran all day without cooling the home below 82 degrees. We found the condenser coil heavily fouled with pollen and debris from the surrounding vegetation, which was blocking heat transfer and forcing the compressor to overwork. After cleaning the coil and checking refrigerant levels, the system reached the set temperature within an hour. We enrolled the homeowner in our Comfort Club maintenance plan to prevent the same issue next season.

Emergency AC Breakdown — Failed Capacitor

A family in Palatka lost air conditioning on a Saturday afternoon in July when their outdoor unit stopped responding. Our technician arrived the same day and found a failed run capacitor preventing the compressor and condenser fan from starting. We replaced the capacitor from our stocked service vehicle and had the system cooling again before the evening. The homeowner noted the after-hours pricing was more reasonable than expected, consistent with what our reviews reflect regularly.

Weak Airflow Throughout the Home — Failing Blower Motor

A property owner in East Palatka noticed very little airflow from several vents throughout their home, while the system ran normally. We diagnosed a failing blower motor drawing low amperage and struggling to move adequate air through the ductwork. After replacing the motor and inspecting the connected ductwork for leaks, airflow returned to normal in all rooms. We also replaced the clogged filter that had been contributing to the restricted airflow.

Why Palatka Homeowners Choose Southern Air

  • N.A.T.E.-certified and licensed HVAC technicians — License CAC1816263
  • Serving Palatka and Putnam County homeowners since 1980
  • Local technicians who know Palatka’s climate, humidity, and housing stock
  • Same-day AC repair and emergency HVAC service available
  • Financing available on qualifying repairs and replacements — apply here
  • Comfort Club maintenance plans for year-round AC protection and priority scheduling
  • Current specials and promotions available for qualifying services and equipment
  • Upfront pricing on every visit — no surprises on the invoice

 Southern Air has earned the trust of Palatka homeowners for over four decades by showing up on time, diagnosing problems correctly, and giving straight answers on repair versus replacement. Read our customer reviews to see what your neighbors say about our service.

Frequently Asked Questions

How do I know if my air conditioner is low on refrigerant?

Signs of low refrigerant include warm air from the vents even when the thermostat is set low, ice forming on the refrigerant line or evaporator coil, and a hissing or bubbling noise from the unit. In Palatka’s summer heat, a system running low on refrigerant will struggle to keep up and often run continuously without reaching the set temperature. Low refrigerant is almost always caused by a leak, so a recharge alone without finding and fixing the source is only a temporary fix. Our AC repair team handles leak detection and recharges in the same visit.

Why is my home not cooling evenly from room to room?

Uneven cooling in Palatka homes is most often caused by ductwork leaks, a failing blower motor, or a refrigerant imbalance. Homes with attic-mounted air handlers are especially susceptible during summer when attic temperatures can exceed 140 degrees and put added stress on duct connections. Our ductwork repair and replacement and AC repair teams handle both causes.

What causes my air conditioner to short-cycle or run constantly in Palatka?

Short cycling, where the system turns on and off every few minutes, is often caused by an oversized unit, a dirty evaporator coil, or low refrigerant. A system that runs continuously without cooling the home usually points to a refrigerant leak, a fouled condenser coil, or a failing compressor. Both conditions waste energy and put heavy wear on the equipment, making early diagnosis important.

Why is there a musty smell coming from my vents when the AC runs?

Musty odors from vents are common in Florida homes, where high humidity creates ideal conditions for mold growth inside the air handler, on the evaporator coil, or in the ductwork. In Palatka, a system that has a clogged condensate drain or lacks adequate ventilation is particularly prone to this. Our indoor air quality evaluation can identify the source and recommend a lasting solution.

How does Southern Air’s air conditioning service process work?

A N.A.T.E.-certified technician arrives on time, inspects the full system, and diagnoses the root cause before recommending any repair or replacement. Upfront pricing is provided before work begins. The system is tested and cooling is confirmed before the technician leaves. For ongoing protection, our Comfort Club plan keeps the system tuned and catches small issues before they become expensive ones.

What should I expect during an air conditioning service call in Palatka?

Expect the technician to review symptoms with you first, then complete a full inspection covering refrigerant levels, coil condition, capacitor and contactor tests, condensate drain, and blower motor. You receive written pricing before work starts. Our technicians pay particular attention to drainage and coil condition on every call, since Florida’s humidity makes these two of the most common failure points for AC systems in Palatka.

Should I repair or replace my air conditioner in Palatka?

A good rule of thumb: consider replacement when the unit is over 10 to 12 years old and the repair cost exceeds half the price of a new system. In Palatka, where systems run for eight or more months a year, equipment wears faster than in cooler climates. A new high-efficiency unit can significantly reduce monthly energy costs. Our technicians provide honest repair versus replacement guidance based on the actual condition of your equipment, and financing is available for qualifying replacements.

How can I prevent air conditioning problems and extend my system’s life in Palatka?

Changing the air filter every 30 days during peak cooling season is the most effective single step. Keeping the outdoor condenser clear of debris and scheduling AC maintenance twice a year catches refrigerant issues, coil fouling, and electrical wear before they cause a breakdown. Southern Air’s Comfort Club includes biannual tune-ups, priority scheduling, and member discounts, giving Palatka homeowners year-round protection without the hassle of remembering to schedule.

Schedule Air Conditioning Service in Palatka Today

Southern Air is ready when your AC needs attention. We provide same-day air conditioning services across Palatka, FL with N.A.T.E.-certified technicians, upfront pricing, and emergency availability when the summer heat demands it. Read our reviews, check current specials, or learn about financing before you call.

 📞 Call Now: 386-222-1342

Or Schedule Service Online  |  Same-Day Service Available  •  Serving Palatka, FL and All Surrounding Communities


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Financing Options

Comfort today, pay over time.


At Southern Air, we believe in providing accommodation for our valued customers. It’s tough predict when your air conditioner is going to need replacement. For that reason, it can be challenging to budget for a new system. 

With our flexible financing options, you can get the comfort you deserve without breaking the bank. Contact us today to learn more about our lending options, or get pre-approved online today. 

Customer Reviews

See What Your Neighbors Are Saying About Southern Air!


Our team is known for: professional service, accurate repairs, and fast response.

Crazy M.
17 hours ago
Southern Air has great service and Jason was very knowledgeable and got me back up and running! Very dependable and owned by a wonderful family
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
EMO K.
2 days ago
Jason did a great job at explaining prices and offering different solutions
Response from the owner:Thank you, Emo, for your feedback and for sharing how helpful Jason was in outlining pricing and presenting multiple options. We take pride in our professionalism and making sure you feel confident in the solutions offered. Please give us a call anytime to schedule a seasonal tune-up or set up ongoing service.
Edith G.
2 days ago
Jason went over everything and got us up and heating. Great job, plan to follow-up with his recommendations.
Response from the owner:We’re so glad Jason was able to get your system running and walk you through everything clearly. Thanks for trusting Southern Air — we’re always here when you need us!
Dennis V.
3 days ago
Jason did an excellent job!
Response from the owner:Dennis, thank you for the 5-star review. I’m glad Jason took great care of you and delivered the kind of service we aim for on every call.
Terri H.
3 days ago
Justin Coates did my maintenance this morning. He was very punctual and professional. He is an awesome service representative. Thank you.
Response from the owner:Thank you for sharing your experience! We’re thrilled to hear Matthew and the team provided fantastic service with quick response times. We truly appreciate your continued trust and recommendation of Southern Air!
Leroy H.
4 days ago
He was very friendly and explained everything that he found.
Response from the owner:Thank you, Leroy, for your feedback and for choosing Southern Air. We appreciate you noting our professionalism and that our technician communicated clearly throughout the visit. Please feel free to call us anytime to schedule a seasonal tune-up or set up ongoing HVAC service.
Alan S.
4 days ago
DYLAN was prompt, courteous, and efficient. Also reviewed service contract
Response from the owner:Thank you for sharing your experience! We’re glad Randy was prompt, courteous, and efficient. We appreciate your trust in Southern Air and look forward to serving you again.
DOROTHY M.
4 days ago
Very knowledgeable and friendly.
Response from the owner:Thank you, Dorothy, for your kind feedback. We’re glad you found our team knowledgeable and friendly, and we always aim to deliver professionalism on every visit. Please call us anytime to schedule seasonal tune-ups or set up ongoing service.
joy W.
5 days ago
Excellent service !! Very satisfied
Response from the owner:Thank you so much for your 5 Star review joy!
Kellie
5 days ago
Robert is an excellent HVAC technician! I have been using Artic Air for years and became disgusted with their high pressure sales tactics. Robert handled my questions professionally-very informative. I highly recommend Southern Air. If I could give 10 stars I would! Thank you to the entire Southern Air team for their professionalism and prompt response.
Response from the owner:Thank you, Kellie, for your glowing review! We're glad to hear that Robert's professionalism and informative approach made a positive impression on you. Your recommendation means a lot to us, and we're grateful to have you as part of our Southern Air family.
David
6 days ago
Southern Air has been great, they are a great company for the local populace, their service call fee's are very reasonable compared to others and they do a great job and tell the truth not to make a buck but to get the job done for the customer. We have used others in the past but they don't compete with Southern Air. You have us for life Southern Air, keep up the good truthful work!
Response from the owner:Thank you, David, for taking the time to share your feedback. We’re glad you found our pricing fair and appreciated the honest, professional approach our team brings to every job. If you ever need a seasonal tune-up or want to set up ongoing HVAC service, please give us a call.
Nita M.
6 days ago
Very respectful and made sure we had cool air before leaving
Response from the owner:Thank you, Nita, for your feedback and for choosing Southern Air. We’re glad our team was respectful and ensured your system was cooling properly before wrapping up, and we pride ourselves on our professionalism. If you ever need a seasonal tune-up or would like to set up ongoing service, please call us anytime.
Dena H.
1 week ago
Justin was great got the unit cooling in no time. Very professional and pleasant.
Response from the owner:Thank you, Dena, for your feedback and for noting how quickly we restored your cooling along with the professional service you received. We pride ourselves on fast response and a courteous, knowledgeable team. Please call us anytime to schedule seasonal tune-ups or set up ongoing maintenance service.
Lynn S.
1 week ago
Dillon is a great technician, very informative and knows his job!!! Very professional!!! If he should see this... Dillon .. GO NAVY! LOL
Response from the owner:Thank you, Lynn, for your feedback and for recognizing our professionalism. We are glad Dillon provided clear, helpful information and took great care of you, and we appreciate you choosing Southern Air. Please call us anytime to schedule seasonal tune-ups or set up ongoing service to keep your system running smoothly.
Gordon S.
1 week ago
After the owner had called me and assured me that everything would be OK then I am rewriting this and give them a four star out of five and I will definitely use them again
Response from the owner:Mr. Gordon we appreciate you and look forward to serving your comfort needs. Thank You for your business!
terry C.
1 week ago
Knowledgeable & took time to make sure everything was working properly.
Response from the owner:Thank you Terry for choosing Southern Air!
Betsy D.
1 week ago
The technician was very informative and extremely helpful.
Response from the owner:Thank you, Betsy, for your feedback and for sharing your experience. We’re glad our technician could provide clear, helpful information, and we pride ourselves on professionalism in every visit. Please call us anytime for seasonal tune-ups or to set up ongoing service to keep your system running smoothly.
Terri S.
1 week ago
Trenton was friendly, efficient and explanatory. He has a warm smile and offered great advice. Would recommend him to anyone.
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Katie M.
1 week ago
We love Southern Air, they are professional, reliable and efficient. The guys that work for them always do a wonderful job and resolve all our issues. We love having the Shield protection program with them and we use them on all our properties. Highly Recommend this company for all your AC work !
Response from the owner:Thank you, Katie, for sharing your feedback. We’re grateful you trust Southern Air across your properties and that our team’s professionalism and efficient, reliable service has consistently resolved your HVAC concerns, including through the Shield protection program. Please give us a call anytime to schedule seasonal tune-ups or to set up ongoing service for your homes and rentals.
Diane
1 week ago
Five stars for him, he is honest and tells you up front cost. Nice people to deal with
Response from the owner:Hi Diane, thank you for giving us a perfect rating! We're glad you had a positive experience with Southern Air. It means a lot to us to know we met your expectations.
Ada M.
2 weeks ago
Southern Air and their technician, Jamar, were absolutely amazing! I could not be happier with the entire experience—from my very first phone call and inquiry to the incredibly efficient, kind, and courteous technician who came out to help. Jamar was professional, knowledgeable, respectful, and genuinely cared about getting the job done right. It’s refreshing to find a company that provides quality, dependable, honest, and affordable service. I would highly recommend Southern Air to anyone needing work done on their air-conditioning system. They truly exceeded my expectations, and I am so happy I called them! Thank you, Southern Air and Jamar, for such an outstanding experience! ⭐️⭐️⭐️⭐️⭐️
Response from the owner:Thank you, Ada, for taking the time to share your feedback. We’re glad your call was handled smoothly and that Jamar delivered professional, knowledgeable service while getting everything done efficiently and correctly. We pride ourselves on fast response, so please call us anytime for seasonal tune-ups or to set up ongoing service.
Dwight
2 weeks ago
He was great I would highly recommend him to my family and friends
Response from the owner:Thank you, Dwight, for taking the time to share your feedback and for recommending Southern Air to your family and friends. We’re glad you had a great experience, and our professionalism is something we work hard to deliver on every visit. Please call us anytime to schedule a seasonal tune-up or set up ongoing service.
Marie R.
2 weeks ago
Our technician Jason informed us he was on his way so we were ready for him. He performed our maintenance and also recommended a product that would help our air conditioner not work is hard.
Response from the owner:Friendly service and peace of mind is what we aim for. Thank you for your thoughtful words and for recommending us!
Doreen J.
2 weeks ago
As usual he does a great job. He explains everything about what he is doing. Always very polite and very helpful. Would highly recommend him and your company.
Response from the owner:Hi Doreen! We appreciate the review and are glad to be of service!
Linda L.
2 weeks ago
Very polite gentleman and very thorough. Explained everything. Great business. Did regular maintenance I can always count on southern air. Justin was the technician. 8/25/26
Response from the owner:We’re thrilled Randy could take such good care of you! It’s great to know you can always rely on Southern Air for your maintenance needs.
Crazy M.
17 hours ago
Southern Air has great service and Jason was very knowledgeable and got me back up and running! Very dependable and owned by a wonderful family
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
EMO K.
2 days ago
Jason did a great job at explaining prices and offering different solutions
Response from the owner:Thank you, Emo, for your feedback and for sharing how helpful Jason was in outlining pricing and presenting multiple options. We take pride in our professionalism and making sure you feel confident in the solutions offered. Please give us a call anytime to schedule a seasonal tune-up or set up ongoing service.
Edith G.
2 days ago
Jason went over everything and got us up and heating. Great job, plan to follow-up with his recommendations.
Response from the owner:We’re so glad Jason was able to get your system running and walk you through everything clearly. Thanks for trusting Southern Air — we’re always here when you need us!
Dennis V.
3 days ago
Jason did an excellent job!
Response from the owner:Dennis, thank you for the 5-star review. I’m glad Jason took great care of you and delivered the kind of service we aim for on every call.
Terri H.
3 days ago
Justin Coates did my maintenance this morning. He was very punctual and professional. He is an awesome service representative. Thank you.
Response from the owner:Thank you for sharing your experience! We’re thrilled to hear Matthew and the team provided fantastic service with quick response times. We truly appreciate your continued trust and recommendation of Southern Air!
Leroy H.
4 days ago
He was very friendly and explained everything that he found.
Response from the owner:Thank you, Leroy, for your feedback and for choosing Southern Air. We appreciate you noting our professionalism and that our technician communicated clearly throughout the visit. Please feel free to call us anytime to schedule a seasonal tune-up or set up ongoing HVAC service.
Alan S.
4 days ago
DYLAN was prompt, courteous, and efficient. Also reviewed service contract
Response from the owner:Thank you for sharing your experience! We’re glad Randy was prompt, courteous, and efficient. We appreciate your trust in Southern Air and look forward to serving you again.
DOROTHY M.
4 days ago
Very knowledgeable and friendly.
Response from the owner:Thank you, Dorothy, for your kind feedback. We’re glad you found our team knowledgeable and friendly, and we always aim to deliver professionalism on every visit. Please call us anytime to schedule seasonal tune-ups or set up ongoing service.
joy W.
5 days ago
Excellent service !! Very satisfied
Response from the owner:Thank you so much for your 5 Star review joy!
Kellie
5 days ago
Robert is an excellent HVAC technician! I have been using Artic Air for years and became disgusted with their high pressure sales tactics. Robert handled my questions professionally-very informative. I highly recommend Southern Air. If I could give 10 stars I would! Thank you to the entire Southern Air team for their professionalism and prompt response.
Response from the owner:Thank you, Kellie, for your glowing review! We're glad to hear that Robert's professionalism and informative approach made a positive impression on you. Your recommendation means a lot to us, and we're grateful to have you as part of our Southern Air family.
David
6 days ago
Southern Air has been great, they are a great company for the local populace, their service call fee's are very reasonable compared to others and they do a great job and tell the truth not to make a buck but to get the job done for the customer. We have used others in the past but they don't compete with Southern Air. You have us for life Southern Air, keep up the good truthful work!
Response from the owner:Thank you, David, for taking the time to share your feedback. We’re glad you found our pricing fair and appreciated the honest, professional approach our team brings to every job. If you ever need a seasonal tune-up or want to set up ongoing HVAC service, please give us a call.
Nita M.
6 days ago
Very respectful and made sure we had cool air before leaving
Response from the owner:Thank you, Nita, for your feedback and for choosing Southern Air. We’re glad our team was respectful and ensured your system was cooling properly before wrapping up, and we pride ourselves on our professionalism. If you ever need a seasonal tune-up or would like to set up ongoing service, please call us anytime.
Dena H.
1 week ago
Justin was great got the unit cooling in no time. Very professional and pleasant.
Response from the owner:Thank you, Dena, for your feedback and for noting how quickly we restored your cooling along with the professional service you received. We pride ourselves on fast response and a courteous, knowledgeable team. Please call us anytime to schedule seasonal tune-ups or set up ongoing maintenance service.
Lynn S.
1 week ago
Dillon is a great technician, very informative and knows his job!!! Very professional!!! If he should see this... Dillon .. GO NAVY! LOL
Response from the owner:Thank you, Lynn, for your feedback and for recognizing our professionalism. We are glad Dillon provided clear, helpful information and took great care of you, and we appreciate you choosing Southern Air. Please call us anytime to schedule seasonal tune-ups or set up ongoing service to keep your system running smoothly.
Gordon S.
1 week ago
After the owner had called me and assured me that everything would be OK then I am rewriting this and give them a four star out of five and I will definitely use them again
Response from the owner:Mr. Gordon we appreciate you and look forward to serving your comfort needs. Thank You for your business!
terry C.
1 week ago
Knowledgeable & took time to make sure everything was working properly.
Response from the owner:Thank you Terry for choosing Southern Air!
Betsy D.
1 week ago
The technician was very informative and extremely helpful.
Response from the owner:Thank you, Betsy, for your feedback and for sharing your experience. We’re glad our technician could provide clear, helpful information, and we pride ourselves on professionalism in every visit. Please call us anytime for seasonal tune-ups or to set up ongoing service to keep your system running smoothly.
Terri S.
1 week ago
Trenton was friendly, efficient and explanatory. He has a warm smile and offered great advice. Would recommend him to anyone.
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Katie M.
1 week ago
We love Southern Air, they are professional, reliable and efficient. The guys that work for them always do a wonderful job and resolve all our issues. We love having the Shield protection program with them and we use them on all our properties. Highly Recommend this company for all your AC work !
Response from the owner:Thank you, Katie, for sharing your feedback. We’re grateful you trust Southern Air across your properties and that our team’s professionalism and efficient, reliable service has consistently resolved your HVAC concerns, including through the Shield protection program. Please give us a call anytime to schedule seasonal tune-ups or to set up ongoing service for your homes and rentals.
Diane
1 week ago
Five stars for him, he is honest and tells you up front cost. Nice people to deal with
Response from the owner:Hi Diane, thank you for giving us a perfect rating! We're glad you had a positive experience with Southern Air. It means a lot to us to know we met your expectations.
Ada M.
2 weeks ago
Southern Air and their technician, Jamar, were absolutely amazing! I could not be happier with the entire experience—from my very first phone call and inquiry to the incredibly efficient, kind, and courteous technician who came out to help. Jamar was professional, knowledgeable, respectful, and genuinely cared about getting the job done right. It’s refreshing to find a company that provides quality, dependable, honest, and affordable service. I would highly recommend Southern Air to anyone needing work done on their air-conditioning system. They truly exceeded my expectations, and I am so happy I called them! Thank you, Southern Air and Jamar, for such an outstanding experience! ⭐️⭐️⭐️⭐️⭐️
Response from the owner:Thank you, Ada, for taking the time to share your feedback. We’re glad your call was handled smoothly and that Jamar delivered professional, knowledgeable service while getting everything done efficiently and correctly. We pride ourselves on fast response, so please call us anytime for seasonal tune-ups or to set up ongoing service.
Dwight
2 weeks ago
He was great I would highly recommend him to my family and friends
Response from the owner:Thank you, Dwight, for taking the time to share your feedback and for recommending Southern Air to your family and friends. We’re glad you had a great experience, and our professionalism is something we work hard to deliver on every visit. Please call us anytime to schedule a seasonal tune-up or set up ongoing service.
Marie R.
2 weeks ago
Our technician Jason informed us he was on his way so we were ready for him. He performed our maintenance and also recommended a product that would help our air conditioner not work is hard.
Response from the owner:Friendly service and peace of mind is what we aim for. Thank you for your thoughtful words and for recommending us!
Doreen J.
2 weeks ago
As usual he does a great job. He explains everything about what he is doing. Always very polite and very helpful. Would highly recommend him and your company.
Response from the owner:Hi Doreen! We appreciate the review and are glad to be of service!
Linda L.
2 weeks ago
Very polite gentleman and very thorough. Explained everything. Great business. Did regular maintenance I can always count on southern air. Justin was the technician. 8/25/26
Response from the owner:We’re thrilled Randy could take such good care of you! It’s great to know you can always rely on Southern Air for your maintenance needs.

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