EMO K.
2 days ago
Jason did a great job at explaining prices and offering different solutions
Response from the owner:Thank you, Emo, for your feedback and for sharing how helpful Jason was in outlining pricing and presenting multiple options. We take pride in our professionalism and making sure you feel confident in the solutions offered. Please give us a call anytime to schedule a seasonal tune-up or set up ongoing service.
Edith G.
2 days ago
Jason went over everything and got us up and heating. Great job, plan to follow-up with his recommendations.
Response from the owner:We’re so glad Jason was able to get your system running and walk you through everything clearly. Thanks for trusting Southern Air — we’re always here when you need us!
Dennis V.
3 days ago
Jason did an excellent job!
Response from the owner:Dennis, thank you for the 5-star review. I’m glad Jason took great care of you and delivered the kind of service we aim for on every call.
Terri H.
3 days ago
Justin Coates did my maintenance this morning. He was very punctual and professional. He is an awesome service representative. Thank you.
Response from the owner:Thank you for sharing your experience! We’re thrilled to hear Matthew and the team provided fantastic service with quick response times. We truly appreciate your continued trust and recommendation of Southern Air!
Leroy H.
4 days ago
He was very friendly and explained everything that he found.
Response from the owner:Thank you, Leroy, for your feedback and for choosing Southern Air. We appreciate you noting our professionalism and that our technician communicated clearly throughout the visit. Please feel free to call us anytime to schedule a seasonal tune-up or set up ongoing HVAC service.
Alan S.
4 days ago
DYLAN was prompt, courteous, and efficient. Also reviewed service contract
Response from the owner:Thank you for sharing your experience! We’re glad Randy was prompt, courteous, and efficient. We appreciate your trust in Southern Air and look forward to serving you again.
DOROTHY M.
4 days ago
Very knowledgeable and friendly.
Response from the owner:Thank you, Dorothy, for your kind feedback. We’re glad you found our team knowledgeable and friendly, and we always aim to deliver professionalism on every visit. Please call us anytime to schedule seasonal tune-ups or set up ongoing service.
joy W.
5 days ago
Excellent service !! Very satisfied
Response from the owner:Thank you so much for your 5 Star review joy!
Kellie
5 days ago
Robert is an excellent HVAC technician! I have been using Artic Air for years and became disgusted with their high pressure sales tactics. Robert handled my questions professionally-very informative. I highly recommend Southern Air. If I could give 10 stars I would! Thank you to the entire Southern Air team for their professionalism and prompt response.
Response from the owner:Thank you, Kellie, for your glowing review! We're glad to hear that Robert's professionalism and informative approach made a positive impression on you. Your recommendation means a lot to us, and we're grateful to have you as part of our Southern Air family.
David
6 days ago
Southern Air has been great, they are a great company for the local populace, their service call fee's are very reasonable compared to others and they do a great job and tell the truth not to make a buck but to get the job done for the customer. We have used others in the past but they don't compete with Southern Air. You have us for life Southern Air, keep up the good truthful work!
Response from the owner:Thank you, David, for taking the time to share your feedback. We’re glad you found our pricing fair and appreciated the honest, professional approach our team brings to every job. If you ever need a seasonal tune-up or want to set up ongoing HVAC service, please give us a call.
Nita M.
6 days ago
Very respectful and made sure we had cool air before leaving
Response from the owner:Thank you, Nita, for your feedback and for choosing Southern Air. We’re glad our team was respectful and ensured your system was cooling properly before wrapping up, and we pride ourselves on our professionalism. If you ever need a seasonal tune-up or would like to set up ongoing service, please call us anytime.
Dena H.
1 week ago
Justin was great got the unit cooling in no time. Very professional and pleasant.
Response from the owner:Thank you, Dena, for your feedback and for noting how quickly we restored your cooling along with the professional service you received. We pride ourselves on fast response and a courteous, knowledgeable team. Please call us anytime to schedule seasonal tune-ups or set up ongoing maintenance service.
Lynn S.
1 week ago
Dillon is a great technician, very informative and knows his job!!! Very professional!!! If he should see this...
Dillon .. GO NAVY! LOL
Response from the owner:Thank you, Lynn, for your feedback and for recognizing our professionalism. We are glad Dillon provided clear, helpful information and took great care of you, and we appreciate you choosing Southern Air. Please call us anytime to schedule seasonal tune-ups or set up ongoing service to keep your system running smoothly.
Gordon S.
1 week ago
After the owner had called me and assured me that everything would be OK then I am rewriting this and give them a four star out of five and I will definitely use them again
Response from the owner:Mr. Gordon we appreciate you and look forward to serving your comfort needs. Thank You for your business!
terry C.
1 week ago
Knowledgeable & took time to make sure everything was working properly.
Response from the owner:Thank you Terry for choosing Southern Air!
Betsy D.
1 week ago
The technician was very informative and extremely helpful.
Response from the owner:Thank you, Betsy, for your feedback and for sharing your experience. We’re glad our technician could provide clear, helpful information, and we pride ourselves on professionalism in every visit. Please call us anytime for seasonal tune-ups or to set up ongoing service to keep your system running smoothly.
Terri S.
1 week ago
Trenton was friendly, efficient and explanatory. He has a warm smile and offered great advice. Would recommend him to anyone.
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Katie M.
1 week ago
We love Southern Air, they are professional, reliable and efficient.
The guys that work for them always do a wonderful job and resolve all our issues. We love having the Shield protection program with them and we use them on all our properties. Highly Recommend this company for all your AC work !
Response from the owner:Thank you, Katie, for sharing your feedback. We’re grateful you trust Southern Air across your properties and that our team’s professionalism and efficient, reliable service has consistently resolved your HVAC concerns, including through the Shield protection program. Please give us a call anytime to schedule seasonal tune-ups or to set up ongoing service for your homes and rentals.
Diane
1 week ago
Five stars for him, he is honest and tells you up front cost. Nice people to deal with
Response from the owner:Hi Diane, thank you for giving us a perfect rating! We're glad you had a positive experience with Southern Air. It means a lot to us to know we met your expectations.
Ada M.
2 weeks ago
Southern Air and their technician, Jamar, were absolutely amazing! I could not be happier with the entire experience—from my very first phone call and inquiry to the incredibly efficient, kind, and courteous technician who came out to help.
Jamar was professional, knowledgeable, respectful, and genuinely cared about getting the job done right. It’s refreshing to find a company that provides quality, dependable, honest, and affordable service.
I would highly recommend Southern Air to anyone needing work done on their air-conditioning system. They truly exceeded my expectations, and I am so happy I called them!
Thank you, Southern Air and Jamar, for such an outstanding experience! ⭐️⭐️⭐️⭐️⭐️
Response from the owner:Thank you, Ada, for taking the time to share your feedback. We’re glad your call was handled smoothly and that Jamar delivered professional, knowledgeable service while getting everything done efficiently and correctly. We pride ourselves on fast response, so please call us anytime for seasonal tune-ups or to set up ongoing service.
Dwight
2 weeks ago
He was great
I would highly recommend him to my family and friends
Response from the owner:Thank you, Dwight, for taking the time to share your feedback and for recommending Southern Air to your family and friends. We’re glad you had a great experience, and our professionalism is something we work hard to deliver on every visit. Please call us anytime to schedule a seasonal tune-up or set up ongoing service.
Marie R.
2 weeks ago
Our technician Jason informed us he was on his way so we were ready for him. He performed our maintenance and also recommended a product that would help our air conditioner not work is hard.
Response from the owner:Friendly service and peace of mind is what we aim for. Thank you for your thoughtful words and for recommending us!
Doreen J.
2 weeks ago
As usual he does a great job. He explains everything about what he is doing. Always very polite and very helpful. Would highly recommend him and your company.
Response from the owner:Hi Doreen!
We appreciate the review and are glad to be of service!
Linda L.
2 weeks ago
Very polite gentleman and very thorough. Explained everything. Great business. Did regular maintenance I can always count on southern air. Justin was the technician. 8/25/26
Response from the owner:We’re thrilled Randy could take such good care of you! It’s great to know you can always rely on Southern Air for your maintenance needs.
Irving S.
2 weeks ago
They got the necessary motor faster than expected. Communication was fantastic. I really like getting a text with the technician's name and picture. The repair was fast and on time.
Response from the owner:Thank you, Irving, for taking the time to share your feedback. We’re glad you appreciated our fast response and the technician photo text, and that the repair was handled efficiently with clear explanations along the way. Please feel free to call us anytime for seasonal tune-ups or to set up ongoing HVAC service.