Customer Reviews
See What Your Neighbors Are Saying About Southern Air!
Our team is known for: professional service, accurate repairs, and fast response.
Larry W.
1715187180
Technician was very professional and knew what he was doing. Very pleased with his knowledge and willing to explain everything.Best regards,Larry Watren 
Elaine R.
1715132803
Jason was prompt, professional & worked to remedy our problem but more parts are needed. He advised unit is operable but may not for long. He said he'll order parts ASAP & we'll be contacted when unit can be repaired. Thank you Jason & Brandi for responding so quickly. 
Max A.
1714775646
Justin the technician is awesome.. rapid response.. knowledgeable and easy to work with.. 
James S.
1714596513
Tec. Was very professional and friendly did a great job Thomas did a excellent job 
Fredda M.
1714440184
My 14 year-old heat pump died around midnight friday (4/26/24); so I googled help and saw Southern Air actually uses an answering service so are reachable 24/7. Because it was midnight I opted to contact them via email.Saturday (4/27/24) early afternoon Robert, the technician, showed up and reviewed the problems. I opted for a new unit, Robert said he would contact a gentleman by Monday to come out and do an estimate.Jeremy showed up around 9:00 am this morning (4/29/2024) and gave me a professional, expeditious, cost feasible quote for a new system and totally new duct work.By 2:45 pm I was lounging in my lazy-boy playing Kingdoms of Amalur: Re-Reckoning and the house was 73 degrees. Now THAT is excellent customer service!You almost can't get in and out of an emergency room on the weekend that fast.The install techs were great, Jeremy was great, Robert was great, and Brandy from the office was great.THANK YOU you guys, for everything. 
Melissa G.
1714425027
Justin is always professional, on time, thorough and knowledgable. Best service company of all of the companies I have worked with in Putnam County. 
Amanda B.
1714341203
Robert was amazing! Fast. Nice. Explained everything in detail! He has to come back out and I’m excited he is the one that will be fixing my ac unit. 
George F.
1714148599
Very professional and he found a part that was going to cause a problem in the near future and was able to replace it so I am a strong believer in preventive maintenance 
Kim B.
1713656812
Nothing but great things to say! From the answering service, Brandi and our technician Mr. Witt everyone was polite, nice and helpful. I couldn't be more pleased! Thank you for your quick response and getting my house cooled again. 
Shanti H.
1713550980
Southern Air is great!They provide affordable, quality, quick service, and are always professional and polite! 
Charles D.
1713483156
Had a problem with the AC and called after hours. Justin was out and worked on the unit. He was thorough,friendly and professional. Thank you Southern Air. 
Terry S.
1713302565
Came, diagnost the problem scheduled worker to come in the morning to replace the old with a new unit. Very friendly and kind. 
KAREN H.
1712848615
Thank you Robert!Robert is always prompt and professional. He did a great job my maintenance today! 
Debra P.
1712785223
My tech, Justin Coates is awesome! It doesn’t matter what questions I ask he explains them so I can understand. He is very knowledgeable and very helpful. 
Bruce M.
1712326518
Our ac stopped working the night before I called, so I called Southern Air first thing in the morning. They put me in at 1:30 and Joel showed up right on time. Joel was totally professional and quick to diagnose the problem with our unit. He repaired it in a very timely manner. I am extremely satisfied with Southern Air and will be recommending them to all our friends. Great job and great staff.15 May 2020Jason came by to service our AC unit. Once again an outstanding job. He also found a problem and corrected it on the spot. We can't be happier with the service Southern Air and Jason have done. We continue to recommend Southern Air a great company.4 May 2021Joel Rivera was our technician. He did an outstanding job. Cleaned the system checked everything and cleaned out our drain line. I can't express how happy we are with Southern Air. They are a great company and I recommend them highly.12 Nov 2021Joel Rivera was our technician. He was right on time and did a great job. Completely cleaned our system checked everything. We could not be happier with the service Southern Air does. We highly recommend them.30 June 2022Lavarus Smith was out technician. He was right on time and very professional. Cleaned and checked our system. He found us a little low on freon and topped off our system. We are very happy with their service, and highly recommend Southern Air.4 July 2022Demare Purifoy was our technician, great gentleman and extremely knowledgeable. Checked a problem we were having on the 4th. I could not ask for better service from any company I have ever delt with. Demare was a prime example of a great tech! Once again I highly recommend Southern Air!5 April 2024We have had Jason Klinger for our technician for the last couple of services. He is extremely good, very thorough and is the consummate professional. I totally trust his opinion and am extremely satisfied with his work. We highly recommend Southern Air. 
Millie Rich D.
1712239306
Jamar Witt was fantastic, courteous, timely and a great technician. He was careful and respectful as well. Would recommend them highly. 
Robert F.
1712157469
Robert did a great job with our service visit. Friendly professional and very polite. He is a good representative of a quality company. 
Stephen S.
1711986386
Quick! Came inspected and diagnosed in very little time! Fantastic job and super quick and accommodating!! 
Sharon F.
1711464465
Robert was great. Thorough system check, filter change, checked everything thoroughly. Very polite and professional. Southern Air has a wonderful group working for them! 
Pat Arline B.
1710846581
I love my Southern Air Serviceman Jamal great worker. Well Mr. Wright you have taught another good worker. 
Rachel B.
1710620881
Downstairs HVAC cooling quit working on Saturday around noon.The tech arrived around 3:00 p.m., quickly resolved the problem,and made improvements to the drainage system to prevent future occurrences.The office staff kept us well informed. 
Larry C.
1710529416
Jamar Witt was our tech. He was courteous and professional, and answered questions in detail. Jamar diagnosed and repaired the issue very quickly. He was here about an hour and fifteen minutes. Overall, I'm very pleased with his work and would recommend Southern Air to anyone needing HVAC work. 
Danielle P.
1710456212
We had an issue with our new unit and when I got home and realized it was not working I called them at 4:55pm and they sent someone that night about an hour later to look at it and get it working until the new part comes ( all no charge bc it’s under warranty) ×