Amber F.
2 hours ago
I appreciate how professional, transparent, and informative the technicians always are when they visit. Jamar is great!
Response from the owner:Thank you, Amber, for the five-star rating and for choosing Southern Air. We’re grateful for the opportunity to serve you and are proud to provide professional HVAC care. Please call us anytime for seasonal tune-ups or to arrange ongoing service.
James B.
8 hours ago
Response from the owner:Thank you so much for the perfect rating! We're glad you had a positive experience with Southern Air. We hope to assist you again in the future!
Delores C.
1 day ago
Very Knowledgeable. Very professional. Diagnose the problem immediately. Highly recommend.
Jamar Witt thank you for explaining everything.
Response from the owner:Thank you, Delores, for your feedback and for recommending Southern Air. We’re glad our team’s professionalism and fast response helped quickly pinpoint the issue and clearly walk you through the solution. Please call us anytime to schedule seasonal tune-ups or set up ongoing HVAC service.
Gary O.
2 days ago
My new HVAC system experienced a small issue the other day, even though it had been functioning properly since its installation six months ago. I called first thing in the morning, and within two hours, a highly skilled HVAC technician arrived at my home.
He was professional, courteous, clean, and focused on identifying the problem. After diagnosing the issue, he promptly ordered the necessary part. The very next day, he returned to install the new thermostat and thoroughly tested the system to ensure everything was working correctly.
I would like to thank your dedicated staff for their outstanding customer service and commitment to resolving the issue quickly and professionally. Their responsiveness and expertise are greatly appreciated.
Response from the owner:Thank you, Gary, for your feedback and for choosing Southern Air again. We’re glad you appreciated our professionalism and fast response, and that the installation process stayed clean and efficient with your new system running smoothly. Please call us anytime to schedule seasonal tune-ups or set up ongoing service to keep everything performing its best.
D T.
2 days ago
Response from the owner:Thank you for the five-star rating, D! We appreciate your support and are proud to provide professional HVAC service for our customers. Please call us anytime for seasonal tune-ups or to arrange ongoing service.
Ralph C.
3 days ago
When the AC technician with Southern Air came into my home to service my airhandler,he put on covers for his shoes to prevent dirt from coming into my house. Never had anyone do that before. Trevor was very professional in servicing my unit. 1st service from a yearly contract.
Thank you,,
Ralph Currey
Response from the owner:Hi Ralph! We appreciate the review and are glad we could be of service!
Scott B.
3 days ago
Lake was extremely thorough and really knowledgeable. He did a great job.
Response from the owner:Thanks for sharing! It’s great to know our team is making an impact and providing service you can count on.
Relic Rescue U.
3 days ago
Excellent! Excellent! Excellent! In the 11th hour of boiling Florida summer temps Justin brought out a new mother board and motor for our warrantied air conditioner. While waiting for parts Southern Air also brought us a small, one room portable air cond. to get us by and at no cost. GET THE ANNUAL MAINTENANCE CONTRACT!
Response from the owner:Wow — thank you so much for the glowing review! We’re thrilled Justin was able to get you up and running just in time. Our team is always happy to go the extra mile, and we’re so glad the portable unit helped while you waited. And yes — the annual maintenance contract really does pay off! We truly appreciate your trust in Southern Air!
Charity W.
3 days ago
Technical was very professional.
Response from the owner:Thank you for your feedback! We’re glad to hear our technician provided professional service. We appreciate your trust in Southern Air.
Karen W.
3 days ago
Justin did a great job. Right on time and very thorough. We have always had great service with Southern Air!
Response from the owner:Hi Karen!
Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Brenda H.
3 days ago
Made sure I understood what services were needed. Was kind and professional. Thanks Justin
Response from the owner:Thanks for the positive review, Brenda!
Elaine M.
3 days ago
The customer service at Southern Air is excellent . I called for an estimate for an air conditioner and Justin came that same day . He worked with us to find what would work for us to help control the humidity in our home . The next day the installers Matthew and Albert came and did a great job . Overall a great experience . Thanks!
Response from the owner:Thank you for sharing your experience! We’re so glad Justin, Matthew, and Albert were able to take care of you quickly and thoroughly. Helping you find the right solution for your home comfort is what we’re all about. We truly appreciate your trust in Southern Air!
Cora R.
4 days ago
Wonderful customer service
Response from the owner:Thank you, Cora, for your kind feedback. We’re grateful you recognized our professionalism and customer care. Please call Southern Air anytime for seasonal tune-ups or to arrange ongoing HVAC service.
Wendy H.
4 days ago
Albert did a great job. He was on time, friendly, and professional. He found a potential problem and took care of it.
Response from the owner:Hi Wendy!
We appreciate the review and are glad to be of service!
Peter M.
4 days ago
Southern Air was punctual, polite, and easy to communicate with. They explained everything clearly, arrived on time, and handled the air conditioning service in a timely and trustworthy manner. I really appreciated the straightforward communication and would gladly recommend them.
Response from the owner:Thank you, Peter—really appreciate you taking the time to share this. We’re glad you found our team honest and professional, and we’ll keep working hard to deliver the same level of service every time.
Pam F.
6 days ago
Dylan is very efficient & professional. He located the cooling issue & communicated the concern. Dylan is a great asset to Southern Air. He’s always very friendly & professional.
Response from the owner:Thank you for another 5-star review, Pam! 🌟 We’re grateful for your continued trust and support—it means so much to our team!
joyce W.
6 days ago
This company has been very helpful over the years I have used them .Each technician has been the absolute best when it came to explanations. I highly recommend them and their products.
Response from the owner:Thank you so much for the 5-star rating, Joyce! We’re delighted to know that you had a great experience with Southern Air. Your support means a lot to us, and we’re always here for your HVAC needs.
Nathan C.
6 days ago
Response from the owner:Thank you so much for giving us a 5-star rating, Nathan! We're glad you had a great experience with Southern Air. Your support means a lot to us.
Jan T.
6 days ago
Excellent service – as usual! They never disappoint!
Response from the owner:Thank you Jan for the kind review and for your business!
Timothy H.
6 days ago
Routine check and cleaning , preventative maintenance
Response from the owner:Thank you for choosing Southern Air! We’re glad we could earn your trust and deliver the right solution. We appreciate your business and look forward to keeping you comfortable!
Michael D.
1 week ago
Fantastic job, reasonable rates very professional! Our technician Albert was extremely knowledgeable and thorough and took pride in his work.
Response from the owner:Thank you, Michael, for sharing your feedback. We’re grateful you recognized our team’s professionalism and thorough seasonal expertise, and we’ll be sure to pass your kind words along to Albert. Please call Southern Air anytime for seasonal tune-ups or to arrange ongoing HVAC service.
Lauren T.
1 week ago
Reliable, fast, friendly, quality work! We have an aging system that’s on the fritz and Southern Air has been great in keeping us going just a little longer before total system replacement (and we’ll be going with this company when the time comes). They’ve been good to us for two years now and we’re 100% happy with them. Ask for Jamar—he’s the best!
Response from the owner:Thank you, Lauren, for your kind feedback and continued trust over the past two years. We’re grateful you’ve recognized our fast response and commitment to quality while helping extend the life of your system, and we’ll be sure to pass your praise along to Jamar. Please call us anytime for seasonal tune-ups or to arrange ongoing HVAC service.
Corrine
1 week ago
Jamar was very knowledgeable and thorough with our ac maintenance.
Response from the owner:Thank you, Corrine, for sharing your feedback. We’re glad Jamar’s professionalism and thorough approach made your AC maintenance visit a positive experience. Please call Southern Air anytime for seasonal tune-ups or to arrange ongoing HVAC service.
Scott W.
1 week ago
We requested Justin because he had worked for us before. He's great at his job kind courteous and honest and we will call for him again if there is a problem
Response from the owner:Thank you for your kind words, Scott. We're glad to hear that Southern Air was able to meet your needs and that you were satisfied with our service. Thank you for choosing us and we hope to serve you again in the future!
Melanie S.
1 week ago
Southern Air was punctual, communicative, timely, polite, and trustworthy. I really appreciated how smoothly everything was handled and how well they kept me informed. Thank you for taking such good care of us. We really appreciate it.
Response from the owner:Thank you for your thoughtful feedback, Melanie. We’re grateful you appreciated our professionalism and clear communication throughout the service. Please call us anytime for seasonal tune-ups or to arrange ongoing HVAC service.
