The technician, Dylan Pacetti checked all the boxes! Prompt, professional and personable. He was thorough and knew what he was doing. He also took the time to explain in understandable terms what the issue was and the best solution.
Dylan was very respectful in my home. (He wore booties over his shoes.) Five stars is not high enough for the service I experinced!
Thank you!
Response from the owner:Thank you, Michael, for sharing your experience and recognizing Dylan’s prompt, professional, and respectful service. We take pride in providing clear explanations and careful workmanship, and we’re glad his attention to detail made a difference. Please call Southern Air anytime for seasonal tune-ups or to arrange ongoing HVAC service.