Barry H.
1715954538
Justin is excellent. Quick response to problem. Very knowledgeable. Knows everything about the system. Outstanding young man. 
Gini E.
1715803169
Jamar was our service tech. Second time he came here. Very professional. Did a thorough job. And friendly and informative. 
Ruth F.
1715802829
I have been very happy with the service from Southern Air. Justin was very personable and did a great job. It was a pleasure to meet Justin even though I am pretty sure he has been here before. 
Susan M.
1715781423
Great services and on time as always! They always provide a great service. We have the maintenance plan so it provides us with the security that we need to make sure our A/C is always in top notch working order. They provide emergency service also. Wouldn't have anyone else!!!! 
Jill W.
1715610318
Today is May13,2024 and I am still extremely happy with Southern Air. My tech Jason was soo professional and handled my dogs 🐕 with the utmost care and respect. He did such a great job, I hope he gets a raise. He is going to do a follow up and replace my Air filter. Super nice guy.Thanks Jason for a Job well done 👱♀️Up date... Hi everyone, this the second time Demare Purifoy has been to my home. He is a great guy, who does an excellent job. Demare follows up with his customers. I've couldn't have asked for a better technician. Give this guy a raise!! He was great even with all 7 of my dogs.Thanks DemareDemare is Awesome as always... Explains everything he needs to do with your AC unit and gets the job done in a timely manner. Very professional and always polite.Thank you Demare for a job well done....Jill WilliamsSouthern Air is the Greatest company we've have had the pleasure of dealing with since moving to Putnam County. Our AC unit went out while I was away dealing with my the passing of my mother. They were quick to respond with same day services for repair and an estimate for a new system. Jason and Jeremy were the Greatest guys ever. Southern Air should be Proud these guys were polite, courteous, and concerned for our well being with this heat. We tried another AC company, they came out once, left after speaking to me and never came back.I love Southern Air. I'll never use any one else. 
Audrey B.
1715363417
Prompt, courteous, job tidiness and friendly attitude. A person who has pride in his work and job. So refreshing. Thanks Justin. 
Bell E.
1715348526
Justin and Jason have both been punctual, polite, & very knowledgeable! The office staff provided amazing customer service as well! I highly recommend this company! 
Kathryn W.
1715291476
Called Southern Air this morning, technician was here early this afternoon. Got the unit cooling again.Wonderful customer service! 
Marla M.
1715289785
Came out within minutes at the end of the work day to help us. Very nice gentleman. Thank you Southern Air. 
Toni B.
1715286299
OMG Justin was GREAT!!! He had my air working in little over an hour. Southern Air will be highly recommend!!! Thanks so much!!!! 
Jo Ann F.
1715269369
Thomas was great. He arrived on time and did a thorough job of checking my AC unit 
Nancie Z.
1715208737
Southern Air has fantastic response time. Called after 5pm and they arrived within 30 minutes and had our unit up and running within the hour. Jason has been servicing our unit since it was installed. Always professional, courteous, and helpful. Great service, thank you! 
William S.
1715192598
Justin was able to get my AC unit working in a timely manner!!He was great and has a great sense to complete the job correctly! 
Larry W.
1715187180
Technician was very professional and knew what he was doing. Very pleased with his knowledge and willing to explain everything.Best regards,Larry Watren 
Elaine R.
1715132803
Jason was prompt, professional & worked to remedy our problem but more parts are needed. He advised unit is operable but may not for long. He said he'll order parts ASAP & we'll be contacted when unit can be repaired. Thank you Jason & Brandi for responding so quickly. 
Max A.
1714775646
Justin the technician is awesome.. rapid response.. knowledgeable and easy to work with.. 
James S.
1714596513
Tec. Was very professional and friendly did a great job Thomas did a excellent job 
Fredda M.
1714440184
My 14 year-old heat pump died around midnight friday (4/26/24); so I googled help and saw Southern Air actually uses an answering service so are reachable 24/7. Because it was midnight I opted to contact them via email.Saturday (4/27/24) early afternoon Robert, the technician, showed up and reviewed the problems. I opted for a new unit, Robert said he would contact a gentleman by Monday to come out and do an estimate.Jeremy showed up around 9:00 am this morning (4/29/2024) and gave me a professional, expeditious, cost feasible quote for a new system and totally new duct work.By 2:45 pm I was lounging in my lazy-boy playing Kingdoms of Amalur: Re-Reckoning and the house was 73 degrees. Now THAT is excellent customer service!You almost can't get in and out of an emergency room on the weekend that fast.The install techs were great, Jeremy was great, Robert was great, and Brandy from the office was great.THANK YOU you guys, for everything. 
Melissa G.
1714425027
Justin is always professional, on time, thorough and knowledgable. Best service company of all of the companies I have worked with in Putnam County. 
Amanda B.
1714341203
Robert was amazing! Fast. Nice. Explained everything in detail! He has to come back out and I’m excited he is the one that will be fixing my ac unit. 
George F.
1714148599
Very professional and he found a part that was going to cause a problem in the near future and was able to replace it so I am a strong believer in preventive maintenance 
Kim B.
1713656812
Nothing but great things to say! From the answering service, Brandi and our technician Mr. Witt everyone was polite, nice and helpful. I couldn't be more pleased! Thank you for your quick response and getting my house cooled again. 
Shanti H.
1713550980
Southern Air is great!They provide affordable, quality, quick service, and are always professional and polite! 
Charles D.
1713483156
Had a problem with the AC and called after hours. Justin was out and worked on the unit. He was thorough,friendly and professional. Thank you Southern Air. 
Terry S.
1713302565
Came, diagnost the problem scheduled worker to come in the morning to replace the old with a new unit. Very friendly and kind. 
KAREN H.
1712848615
Thank you Robert!Robert is always prompt and professional. He did a great job my maintenance today! 
Debra P.
1712785223
My tech, Justin Coates is awesome! It doesn’t matter what questions I ask he explains them so I can understand. He is very knowledgeable and very helpful. ×
