Very nice and professional.
Response from the owner:Thank you for taking the time to share your review with us!
Did a really great job, was respectful
Response from the owner:Barbara, we truly appreciate your kind words! Delivering excellent service with professionalism and respect is always our goal. If you ever need AC maintenance or repairs, don’t hesitate to reach out. Thank you for trusting Southern Air!
Justin is a very sweet man. Gets the job done and is courteous.
Response from the owner:Thank you, April! We're pleased to hear that Justin provided great service and was courteous. Your feedback about our team is much appreciated.
Very good tech, communication great.
Knows his stuff about A/C units. Just a great person. He installed a starting capacitor to help my compressor come on line. I highly recommend Robert & your company.
Jerry Hawkins
Knows his stuff about A/C units. Just a great person. He installed a starting capacitor to help my compressor come on line. I highly recommend Robert & your company.
Jerry Hawkins
Response from the owner:Thank you for taking the time to share your review with us!
Jamar was wonderful. Thorough system check! Cleaned the discharge line, changed out the capacitor, cleaned the unit of debris and the coils. Very polite and professional. Southern Air has a wonderful group working for them! Wouldn't use anyone else! Always there when you need them and and fantastic customer service.
Response from the owner:Sharon we are glad to hear you had a great experience with Justin. Thank you for the great review and your continued business through the years.
On time and very efficient
Response from the owner:Thank you! We’re happy to hear we were on time and efficient. We appreciate your feedback!
Southern Air technician Justin come take care if everything, thanks for your service .
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
This is the second service call and they have been professional, courtesy, reasonable pricing. Great service overall!
Response from the owner:Thank you, Gary, for taking the time to share your experience. It's wonderful to hear that you appreciated our professionalism and courteous service. We look forward to assisting you with any future HVAC needs!
12/3/25 Damon came out today to do my six months check up on my six month old unit. He was very respectful and professional. Couldn't have asked for a nicer guy.
6/24/25-Jason Klinger
Thank you Jason for coming out at night to try and address my 11 year old unit. You did your best and I SO appreciate it. You showed and explained that ...in a nutshell we need a new one. I agree.
From last year 2024
....never hit send
DeMare P. was our technician and he was great. After being dropped from the other company that we've had for years (Rhymes with ghertie-they said they weren't reupping contracts in our area...too far). SouthernAir came through for us. THANK YOU.
*one thing I was mad about....forgot to tip him
6/24/25-Jason Klinger
Thank you Jason for coming out at night to try and address my 11 year old unit. You did your best and I SO appreciate it. You showed and explained that ...in a nutshell we need a new one. I agree.
From last year 2024
....never hit send
DeMare P. was our technician and he was great. After being dropped from the other company that we've had for years (Rhymes with ghertie-they said they weren't reupping contracts in our area...too far). SouthernAir came through for us. THANK YOU.
*one thing I was mad about....forgot to tip him
Response from the owner:Thank you for sharing your experience! We really appreciate Jason’s dedication to helping you, even after hours. Sometimes a new unit is the best solution, and we’re here to make that process easy for you. Thanks for trusting Southern Air!
Justin, their service rep was very skilled and professional. He completed the job quickly and efficiently. I highly recommend Southern Air!
Response from the owner:Thank you for the great review! We're thrilled to hear Justin provided skilled and professional service. We truly appreciate your recommendation and look forward to helping with any future HVAC needs!
Response from the owner:Thank you for the kind words, Donna! We're delighted to know you had a positive experience with Southern Air. Your satisfaction is our priority, and we're here for any future HVAC needs you might have.
Response from the owner:Thank you so much, Robert, for leaving us a 5-star rating! We’re delighted to know you had a positive experience with Southern Air. Your support means a lot to us!
Very professional & courteous. Efficient service.
Response from the owner:Thank you, Doug! I'm delighted to hear that our team's professionalism and courteous service made a positive impression. Efficiency is a core principle for us, and your feedback is truly appreciated.
Justin Coates was very professional.
Response from the owner:Thanks so much Maudie. We are you pleased to hear that you had a great experience with Lavarus!
Couldn’t have asked for a better technician! Highly recommend! Robert was great! Very punctual, professional and thorough.
Response from the owner:Thank you for the fantastic feedback, Kelly! We’re so pleased to hear that Dylan provided punctual, professional, and thorough service. His dedication to delivering a great customer experience truly reflects our team’s values.
We appreciate your recommendation and look forward to serving you again in the future!
Jamar was friendly and checked our air conditioner and heating system inside and out. Making sure that the ducts in each room was functioning properly.
Response from the owner:Thank you, Barbara, for your feedback! I'm pleased to hear that Jamar was attentive and ensured your entire system is running smoothly. It's always our goal to provide thorough and friendly service.
Sunday afternoon & cold weather expected. Jamal came to my house & fixed my furnace…cheerful & pleasant the whole time.
Response from the owner:Thank you so much, Laura! I'm glad to hear Jamal was able to help you out quickly on a Sunday afternoon and kept things cheerful and pleasant. Your comfort means the world to us!
Jason did an awesome job. Very satisfied!!
Response from the owner:Thank you! We're glad to hear Jason did an awesome job and that you're very satisfied. We appreciate your support!
Outstanding as usual. Very courteous and informs about the status of the system. He is very thorough with his work! Happy thanksgiving!
He was amazing friendly fixed problem right away n knows his shit would call n use them again it’s a Sunday night n they came out so grateful
Response from the owner:Thank you, Laura! We're glad to hear you had a great experience with Southern Air. If you ever need assistance in the future, feel free to reach out.
Response from the owner:Thank you so much for the 5-star rating, Joyce! We’re delighted to know that you had a great experience with Southern Air. Your support means a lot to us, and we’re always here for your HVAC needs.
Excellent service. He came on time, checked the ac unit, and was very polite and courteous. Very professional and he did a great job. Thanks for job well done.
Response from the owner:Thank you! We're glad to hear you had an excellent experience. Professional, on-time, and thorough service is exactly what we aim for—thanks for the kind words!
As always an awesome experience with southern air. Thanks Robert
Response from the owner:Thank you so much, Ken, for the 5-star rating! We're glad to know you had a positive experience with Southern Air.
Response from the owner:Thank you for the 5 Star Review, Edward! Southern Air appreciates you!
Did an awesome job up and running within an hour
Response from the owner:Thank you! We’re glad we could get everything up and running so quickly. We appreciate your business!
Technician Justin Coates returned with the part for my unit. He was prompt, professional, and he really is just the nicest fellow. Thanks again for getting my unit up and running again.
Response from the owner:Thank you so much, Michelle! We're delighted to hear that you appreciated the prompt and courteous service from our office staff and found Justin's professionalism and transparency helpful. It's great to know the warranty was a benefit, and we always aim to provide reasonable repair costs.
Very happy with work and professionalism
Response from the owner:That’s what we aim for! We’re glad you’re happy with our work and professionalism. Thank you for your business!
Justin was on time, knowledgeable, professional & quick. This was my 2nd time using Southern Air, and I highly recommend them! Justin repaired my old Carrier AC several years ago. Today Justin repaired my Coleman Evcon Heater! Thanks Justin!
Response from the owner:That’s what we aim for! We’re thrilled Justin could help again and that you continue to have a great experience with Southern Air. Thank you for your recommendation!
Response from the owner:I'm delighted to see your high rating, Sue! Your support means a lot to our team at Southern Air. Thank you for choosing us for your HVAC needs!
Damon was great. He is polite and friendly and he really knows his business. He did my biannual maintenance and went above and beyond what I expected. What a nice young man.
Thanks, Damon and thanks, Southern Air.
Thanks, Damon and thanks, Southern Air.
Response from the owner:We’re thrilled Damon could go above and beyond for you! Thank you for choosing Southern Air and for your kind feedback.
Y'all just get better and better! Your service is always top notch and Dylan is right up there!
Response from the owner:We really appreciate your feedback! It’s great to hear Dylan and the team are delivering the service you expect
Jason was informative, professional, knowledgeable and had no problem answering my questions. If I were starting a business I'd be looking for a employee like him!
Response from the owner:Jason was informative, professional, knowledgeable and had no problem answering my questions. If I were starting a business I'd be looking for a employee like him!
Response from the owner:Thank you so much for leaving a positive rating! It means a lot to us at Southern Air to know that our efforts to provide quality service are appreciated. We're always here to help with any of your HVAC needs.
Very pleasant, professional. Explained things to me.
Response from the owner:Thank you, Deb! I'm pleased you appreciated our professionalism and clear explanations. It's great to hear you had a pleasant experience with Southern Air.
Excellent!!
Dylan did an outstanding job!
Dylan did an outstanding job!
Response from the owner:Dylan will be glad to hear this! We appreciate your kind words and your trust in Southern Air.
Response from the owner:Thank you so much, Kevin and Amy! I'm delighted you had a great experience with us at Southern Air. If there's anything else you need, just let us know!
On time and very efficient
Response from the owner:Thank you, Charles! I’m glad you appreciated our punctuality and efficiency. We strive to deliver dependable service every time.
Wonderful, professional service! Thank you, Jamar! We love the Southern Air team!
Response from the owner:Thank you, Kim! We're glad to hear you appreciated Jamar's professional service and that you're happy with the team. We value your support.
Justin did a great job! He checked everything and answered all my questions. Gold 🌟 star.
Response from the owner:Hi Brian! It's wonderful to hear that Justin provided such thorough service and addressed all your queries. Thank you for the kind words!
Johnny Thompson was the most efficient, professional,and quick technician ever. Would love to have him service our unit Everytime .
Response from the owner:Thank you so much for the 5 star review and for choosing Southern Air!
Justin arrived earlier than anticipated. He was very professional and explained the issue in detail. Thank you for another great service call.
Response from the owner:We’re glad Justin could get there ahead of schedule and provide a thorough explanation. Thank you for trusting Southern Air again!
Southern Air just got themselves another customer, my son called around several other AC repair shops and we really didn't hear what we wanted until he called Southern Air and the nice lady (sorry I don't remember her name but thank you for your help in getting my AC fixed) that answered the phone got us set up with the technician right away. Big shout Thanks to Jason for coming out and fixing my AC unit. He was nice, kind and respectful, he told me step by step everything that happened. THANK YOU AGAIN FOR SOUTHERN AIR AND JASON FOR GIVING ME COOL AIR AGAIN. ⭐⭐⭐⭐⭐
Today is August 13th 2025 for some reason it will not let me leave another review and I have had a lot of work done through southern air since I've bought my property Randy did an amazing job coming out short notice and got my AC not only up and running but went ahead and did the maintenance on it. I recommend Southern air 100% to anybody because they have never let me down each and every time I have called. Thank you again Randy and the southern air family for taking care of my AC.
⭐⭐⭐⭐⭐
11/12/25 As always the tech Dylan was awesome and did what he could to fix the problem, and it works so we won't be cold tonight. But come Friday out with the old and in with the new. Unfortunately my unit is so old it will cost more to fix it and I'm tired of dealing with it. Thank you Dylan for your help and TJ for helping us get setup for a new unit.. ⭐⭐⭐⭐⭐
Today is August 13th 2025 for some reason it will not let me leave another review and I have had a lot of work done through southern air since I've bought my property Randy did an amazing job coming out short notice and got my AC not only up and running but went ahead and did the maintenance on it. I recommend Southern air 100% to anybody because they have never let me down each and every time I have called. Thank you again Randy and the southern air family for taking care of my AC.
⭐⭐⭐⭐⭐
11/12/25 As always the tech Dylan was awesome and did what he could to fix the problem, and it works so we won't be cold tonight. But come Friday out with the old and in with the new. Unfortunately my unit is so old it will cost more to fix it and I'm tired of dealing with it. Thank you Dylan for your help and TJ for helping us get setup for a new unit.. ⭐⭐⭐⭐⭐
Response from the owner:Thank you for choosing Southern Air! We’re so glad Jason could provide clear explanations and excellent service. He and our team appreciate your feedback, and we’re excited to have you as part of the Southern Air family. Enjoy that cool air!
From start to finish I was well satified. Thanks.
Response from the owner:Thank you so much for your positive feedback! We’re delighted to hear you felt satisfied from start to finish. Looking forward to serving you again!
Great job
Response from the owner:We’re glad you’re happy with our service! Thanks for the 5-star review.
Randy Church was very fast and efficient. Replaced the blower motor record time up and run. Thanks, Randy.
Response from the owner:Thank you for sharing your experience! It's great to hear that Randy was both quick and efficient in replacing your blower motor. We appreciate your trust in Southern Air to get things running smoothly again.
Great job!!!
Response from the owner:We’re glad you’re happy with our work! Thanks for the 5 stars.
They did an awsome job!
Robert was very professional and did a through cleaning.
Would recommend them highly
10-17-25
Had Justin out to check my compressor
He found a frayed wire and got me back up and running.
Great job!! Thsnkyou southern air
Robert was very professional and did a through cleaning.
Would recommend them highly
10-17-25
Had Justin out to check my compressor
He found a frayed wire and got me back up and running.
Great job!! Thsnkyou southern air
Response from the owner:Thank you so much for sharing your experience! We’re thrilled Robert could provide professional, thorough service. Your recommendation means a lot to our team, and we look forward to keeping your home comfortable for years to come!
Jamar is awesome and very professional!
Response from the owner:Thank you for the great feedback! We’re thrilled to hear Jamar made such a positive impression with his professionalism. We’re lucky to have him on the Southern Air team and look forward to serving you again!
Justin done a great job, he sent a message he was on the way, once he arrived we spoke of the maintenance he was going to do and he went to work. He was knowledgeable, professional and great to work with.
Response from the owner:Thanks for the feedback! Justin was glad to make your maintenance visit smooth and professional. We’re proud to have him on the team!
