Chuck W.
3 hours ago
Jason came out this morning and fixed us right up. A big thank you to Jason and southern air for helping us out next day. Thank yall again!
Response from the owner:Thank you for your feedback, Chuck. We’re glad Jason was able to get everything taken care of quickly with our fast response and next day service. If you ever need a seasonal tune-up or want to set up ongoing maintenance, please call us and we’ll be happy to help.
Shelley W.
2 days ago
Carrie, has been a sweetheart and Albert was very thorough, knowledgeable and respectful. Thank yall. I will stay with ya since Dupriest sold out. Y'all are great, I will recommend u to anyone I can. Thank you sooo much 🙏♥️
Response from the owner:Thank you, Shelley, for your kind feedback and for choosing Southern Air. We’re glad our team provided professional, thorough service and treated you with genuine respect. Please feel free to call us anytime for seasonal tune-ups or to set up ongoing maintenance so we can keep your system running smoothly.
Debbie M.
2 days ago
Thanks to Southern Air for taking amazing care of me. I recommend you guys all the time. You're the Best.
Response from the owner:Thank you, Debbie! I'm so pleased to hear that Justin's professionalism made you feel secure with your new air conditioner. We look forward to continuing to provide you with top-notch service at Southern Air.
Bonnie C.
2 days ago
Performed work in neat professional manner.also checked items not done previously.
Response from the owner:Bonnie thank you for the great review and for choosing Southern Air!
Paul A.
2 days ago
Justin was excellent. He showed up on time and explained what he was going to do. Very thorough in his work. Even though I told him I would not be looking over his shoulder, while he worked, I did do just that a few times and he explained everything to me. I would highly recommend Justin and southern air.
Response from the owner:Thank you, Paul, for taking the time to share your feedback and recommendation. We’re glad our team arrived on time, communicated the plan clearly, and worked thoroughly while keeping you informed along the way, and we pride ourselves on our professionalism. Please feel free to call us anytime for seasonal tune-ups or if you’d like to set up ongoing HVAC service.
john K.
2 days ago
The highest in all categories. At 59 years old, Southern Air is the best AC company I've had the pleasure of doing business with in my 40 plus "adult" years!
Response from the owner:Thank you, John, for your feedback and for sharing your long-term perspective on your experience with Southern Air. We’re glad our professionalism and service across the board stood out to you. Please feel free to call us anytime for seasonal tune-ups or to set up ongoing maintenance.
Amanda L.
2 days ago
They were very fast and had everything needed to do the repair. Didn’t have to wait to order parts or anything. Very satisfied with the way it all went.
Response from the owner:Thank you, Amanda, for your feedback and for sharing how smoothly the repair went. We’re glad our fast response and professionalism meant we arrived prepared and completed the work without delays. Please feel free to call us anytime for seasonal tune-ups or to set up ongoing HVAC service.
joy W.
3 days ago
Excellent service !!
Response from the owner:Thank you so much for your 5 Star review joy!
Rosalie B.
3 days ago
This is the second time he has serviced our a/c. Professional and courteous. He does a great job.
Response from the owner:Hi Rosalie!
We appreciate the review and are glad to be of service!
Kelly S.
4 days ago
Thank you so much Justin !! You did an amazing job I greatly appreciate you . Exceptional customer service.
Arlene Barbara A.
4 days ago
Jason was very thorough and explained everything beforehand as well as through the process of repairing my split unit. It is cooling nicely now with better airflow. Truly appreciate the prompt response and courtesy treatment.
Response from the owner:Thank you, Arlene, for your feedback and for noting how thoroughly everything was explained and handled during your split unit repair. We take pride in our professionalism and fast response, and we’re glad to hear your system is cooling well with improved airflow. Please feel welcome to call us anytime to schedule a seasonal tune-up or set up ongoing service.
Phillip E.
4 days ago
Great service
Response from the owner:Thank you, Phillip, for your feedback and for choosing Southern Air. We’re glad you enjoyed the service, and we aim to keep every visit professional with a fast response. Please call us anytime to schedule a seasonal tune-up or set up ongoing maintenance.
Walter G. D.
4 days ago
Timely, friendly, and professional says it all. With Jason and Southern Air, I am confident that I will get the longest life and best service from my air conditioner unit!
Response from the owner:Thank you for sharing your experience! We’re thrilled to hear that Randy and the Southern Air team are keeping your AC running efficiently. We appreciate your trust and look forward to continuing to serve you!
Heidi E.
5 days ago
From booking appt, to communication, to our tech Albert, all was great. Our mini split system is large & takes all day for a tuneup, and it was a HOT day. Albert was: professional, experienced, thorough, clean & friendly. He even taught us how to use our remotes, which we never fully understood. He also recommend surge protection, which we never thought of. I was especially pleased that we got an appt right away even though it wasn’t an emergency. The original installer said it would be 6 mos! I like their service agreement too (only 1 tuneup/yr instead of 2) and very reasonable considering mine takes all day.
Response from the owner:Thank you, Heidi, for sharing your feedback and for choosing Southern Air. We’re glad booking and communication were smooth, and that Albert’s professionalism and thorough work made a difference, especially on a long, hot tune-up, including walking you through the remotes and offering smart options like surge protection. If you ever need a seasonal tune-up or want to set up ongoing service through our agreement, please give us a call.
Calvin M C.
6 days ago
Justin takes care of all 3 of my units. He does a great job, I would highly recommend him. 👍👍
Response from the owner:Thank you! We're glad Justin took great care of your 5-ton unit. We appreciate the recommendation and those thumbs up! 👍👍
Doreen J.
7 days ago
As usual he does a great job. He explains everything about what he is doing. Always very polite and very helpful. Would highly recommend him and your company.
Response from the owner:Hi Doreen!
We appreciate the review and are glad to be of service!
Therese B.
1 week ago
Got the issue fix in a timely manner. Was very friendly, and was able to answer all my question.
Response from the owner:Thank you, Therese, for your feedback and for choosing Southern Air. We’re glad we could resolve the issue promptly and that our team’s professionalism helped answer your questions clearly. Please call us anytime to schedule seasonal tune-ups or set up ongoing HVAC service.
Darrell L.
1 week ago
Dylan got us back up & running quickly.
Response from the owner:Thank you, Darrell, for your feedback. We’re glad our team was on time and provided knowledgeable service, and we pride ourselves on professionalism. Please call us anytime to schedule a seasonal tune-up or set up ongoing maintenance.
Tae Kwon T.
1 week ago
Professional and very knowledgeable, he explained everything going on with our unit and took his time making sure there was no more or other issues. Came back several times and was always polite and explained everything he was seeing and how it was going to be fixed. Jamar is an asset to this company. Thank you again for everything.
Response from the owner:Thank you for sharing your experience with us! We appreciate hearing that our professionalism and in-depth explanations made a difference during the servicing of your unit. Your satisfaction is important to us, and we’re glad we could help.
BILL M.
1 week ago
What a great company, walked in the office two days ago, friendly & courteous and set me up for our first appointment for today. The technician that came Lake Batteiger, was an awesome young man and again friendly, knowledgeable and did one heck of a job for me! Look forward to having Southern Air take care of us for years to come! Thank you,
Bill Merrill
Response from the owner:Thank you, Bill, for your feedback and for choosing Southern Air. We’re glad our office team made scheduling easy and that our technician delivered professional, knowledgeable service during your first visit. Please feel free to call us anytime for seasonal tune-ups or to set up ongoing service so we can keep your system running reliably for years.
Lisa B.
1 week ago
Randy Church did great job conducting my annual service to my two Daikin units. He was able to get the service done and very polite.
Response from the owner:We appreciate you taking the time to leave this feedback! Randy will be happy to hear his efforts made a positive impression.
Jacob A.
1 week ago
Professional, informative, and friendly. Convenient service.
Response from the owner:Jacob we thank you for the 5 Star review and appreciate your business.
Jane H.
1 week ago
Albert completed a maintenance service on our two ac units. He is knowledgeable, efficient, and extremely professional. He explains everything he has done and in layman’s terms any issues we might need to address. He is definitely a 5 star employee.
Response from the owner:Thank you, Jane, for your feedback and for sharing your experience with Albert’s maintenance visit on your two AC units. We’re glad his professionalism and clear, easy to understand explanations stood out, and fast response is a key strength we work hard to deliver. Please call us anytime to schedule seasonal tune-ups or set up ongoing service for worry-free comfort year-round.
Sharon L.
2 weeks ago
Dylan was very informative and thorough. He called me to inform me of the work that was done because it was storming so bad. Safety is important. Nothing was paid because I have the service plan through the company, Southern Air. Great company to work with.
Response from the owner:Thank you, Sharon, for sharing your feedback and for trusting Southern Air with your service plan. We’re glad Dylan kept you informed, worked thoroughly, and prioritized safety in the severe weather, and our professionalism is something we work hard to deliver on every visit. Please feel free to call us anytime to schedule seasonal tune-ups or to set up ongoing service.
Linda S.
2 weeks ago
Very friendly and professional!
Response from the owner:Thanks so much for the kind words! We really appreciate you noticing the little things—we’re always aiming to bring our best. Hope to see you again down the road!