Deborah R.
12 hours ago
Prompt excellent service by a very pleasant tech who solved the issue in good time and had everything he needed to do the repairs.
Response from the owner:Thank you, Deborah, for your feedback and for noting the prompt, friendly service and quick repair. We take pride in our fast response and making sure our technicians arrive prepared to resolve issues efficiently. Please call us anytime for seasonal tune-ups or to set up ongoing HVAC service.
Daniel M.
1 day ago
Awesome thank you 😊
Response from the owner:Thank you for the awesome review! We appreciate your support and are always happy to help.
Author David D H.
1 day ago
We just got the maintenance plan and Justin came out again, he's honest and truthful, and comitted, does a great job with both our units. Thanks Justin,
Response from the owner:Thank you for your review! I'm glad we could help get your AC running despite the challenges with your older unit. If you need any further assistance, feel free to reach out.
Susan D W.
2 days ago
Dylan showed up quickly after my requesting service, within 90 minutes he was here. He was friendly, knowledgeable and very detailed in his services. He knew exactly what my problem was, and told me about some other issues I have and offered me a maintenance plan which ultimately lowered my bill for services. Kudos to Dylan Pacetti, we are very thankful for your time and attention. Had a second visit today 09/09/26 with Dyaln Pacetti and Southern Air. Want to give a huge shout out to Dylan Pacetti at Southern Air... He is a great technician, very knowledgeable, polite and does excellent work. Southern Air is a great company if you need service with your heating or air. Great customer service, Robert, the service manager and everyone in the office are fantastic, quick callbacks and even same or next day service on most calls. The prices are very good, and they have an excellent maintenance plan, very affordable. If you need any kind of air or heat services, give them a call.
Response from the owner:Thank you, Susan, for taking the time to share your feedback. We’re glad our fast response and professionalism made the visit smooth, and that Dylan was able to pinpoint the issue, walk you through the findings, and help reduce your overall cost with a maintenance option. If you’d like, please call us anytime to schedule seasonal tune-ups or set up ongoing service.
Brenda F.
2 days ago
Lake serviced our unit today for the first time. It was last serviced in January. He spent about 1.5 hrs and was very thorough. He said everything was good for another 6 months. Thank you!😊
Response from the owner:Thanks so much Brenda. Joel's friendly personality is contagious!! We appreciate you and thank you for choosing Southern Air!!
Audrey B.
3 days ago
Prompt, courteous, job tidiness and friendly attitude. A person who has pride in his work and job. So refreshing. Thanks Justin.
Response from the owner:Hi Audrey! We appreciate the review and are glad we could be of service!
Bobby S.
3 days ago
Service was very good and thorough. I needed a filter but Albert didn't have one. He advised that he would bring one back.
Response from the owner:Bobby, thank you for the 5-star rating and for choosing Southern Air for your HVAC needs. We really appreciate your support and the chance to help out.
Anna W.
3 days ago
Our unit went out on holiday weekend they came Sunday to try to fix realized unit was blown it was 20 years old. Since ours was completely out bumped putting whole brand new system on our house came out Monday to decide what would work by Tuesday our house was nice and cool again and could not even tell old unit was there or anyone was in the yard. So pleasant and professional 10 out of 10 recommend
Response from the owner:Thank you, Anna, for your feedback and for recommending Southern Air. We’re glad we could respond quickly over the holiday weekend, help you choose the right replacement, and have your home cool again by Tuesday, all while keeping the work neat and professional. Please call us anytime to schedule seasonal tune-ups or set up ongoing service to keep your system running smoothly year-round.
Linda L.
4 days ago
Customer support and service excellent.
Response from the owner:Thank you, Linda, for the 5-star rating and for taking the time to share your support. We pride ourselves on professionalism in every visit, and we’re glad you chose Southern Air. If you ever need a seasonal tune-up or would like to set up ongoing service, please give us a call.
Sheila S.
5 days ago
Thank you Damare for resolving our issue so quickly!! My house is nice and cool!
Response from the owner:Thank you, Sheila, for taking the time to share your feedback. We’re glad our fast response helped get your system back on track so your home is comfortable again. Please call us anytime for seasonal tune-ups or to set up ongoing service.
Richard N.
5 days ago
Lake ( the tech) was very pleasant and knew what to do. AC was up and running quickly. Goog service.
Response from the owner:Thank you, Richard, for taking the time to share your feedback. We’re glad our team was professional and got your AC running again quickly, and we appreciate you choosing Southern Air. If you ever need a seasonal tune-up or want to set up ongoing maintenance, please give us a call.
Crazy M.
6 days ago
Southern Air has great service and Jason was very knowledgeable and got me back up and running! Very dependable and owned by a wonderful family
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
EMO K.
1 week ago
Jason did a great job at explaining prices and offering different solutions
Response from the owner:Thank you, Emo, for your feedback and for sharing how helpful Jason was in outlining pricing and presenting multiple options. We take pride in our professionalism and making sure you feel confident in the solutions offered. Please give us a call anytime to schedule a seasonal tune-up or set up ongoing service.
Edith G.
1 week ago
Jason went over everything and got us up and heating. Great job, plan to follow-up with his recommendations.
Response from the owner:We’re so glad Jason was able to get your system running and walk you through everything clearly. Thanks for trusting Southern Air — we’re always here when you need us!
Dennis V.
1 week ago
Jason did an excellent job!
Response from the owner:Dennis, thank you for the 5-star review. I’m glad Jason took great care of you and delivered the kind of service we aim for on every call.
Leroy H.
1 week ago
He was very friendly and explained everything that he found.
Response from the owner:Thank you, Leroy, for your feedback and for choosing Southern Air. We appreciate you noting our professionalism and that our technician communicated clearly throughout the visit. Please feel free to call us anytime to schedule a seasonal tune-up or set up ongoing HVAC service.
Alan S.
1 week ago
DYLAN was prompt, courteous, and efficient. Also reviewed service contract
Response from the owner:Thank you for sharing your experience! We’re glad Randy was prompt, courteous, and efficient. We appreciate your trust in Southern Air and look forward to serving you again.
DOROTHY M.
1 week ago
Very knowledgeable and friendly.
Response from the owner:Thank you, Dorothy, for your kind feedback. We’re glad you found our team knowledgeable and friendly, and we always aim to deliver professionalism on every visit. Please call us anytime to schedule seasonal tune-ups or set up ongoing service.
joy W.
2 weeks ago
Excellent service !! Very satisfied
Response from the owner:Thank you so much for your 5 Star review joy!
Nita M.
2 weeks ago
Very respectful and made sure we had cool air before leaving
Response from the owner:Thank you, Nita, for your feedback and for choosing Southern Air. We’re glad our team was respectful and ensured your system was cooling properly before wrapping up, and we pride ourselves on our professionalism. If you ever need a seasonal tune-up or would like to set up ongoing service, please call us anytime.
Dena H.
2 weeks ago
Justin was great got the unit cooling in no time. Very professional and pleasant.
Response from the owner:Thank you, Dena, for your feedback and for noting how quickly we restored your cooling along with the professional service you received. We pride ourselves on fast response and a courteous, knowledgeable team. Please call us anytime to schedule seasonal tune-ups or set up ongoing maintenance service.
terry C.
2 weeks ago
Knowledgeable & took time to make sure everything was working properly.
Response from the owner:Thank you Terry for choosing Southern Air!
Terri S.
2 weeks ago
Trenton was friendly, efficient and explanatory. He has a warm smile and offered great advice. Would recommend him to anyone.
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Katie M.
2 weeks ago
We love Southern Air, they are professional, reliable and efficient.
The guys that work for them always do a wonderful job and resolve all our issues. We love having the Shield protection program with them and we use them on all our properties. Highly Recommend this company for all your AC work !
Response from the owner:Thank you, Katie, for sharing your feedback. We’re grateful you trust Southern Air across your properties and that our team’s professionalism and efficient, reliable service has consistently resolved your HVAC concerns, including through the Shield protection program. Please give us a call anytime to schedule seasonal tune-ups or to set up ongoing service for your homes and rentals.
Diane
2 weeks ago
Five stars for him, he is honest and tells you up front cost. Nice people to deal with
Response from the owner:Hi Diane, thank you for giving us a perfect rating! We're glad you had a positive experience with Southern Air. It means a lot to us to know we met your expectations.