Daniel W.
9 hours ago
Awesome company with awesome service technicians. The maintenance plan has saved us dearly and the service technicians are very thorough. Thanks to all the technicians that
Response from the owner:Thank you, Daniel, for taking the time to share your feedback. We’re glad to hear our maintenance plan has been valuable and that our technicians were thorough, and we pride ourselves on our professionalism. Please feel free to call us anytime to schedule a seasonal tune-up or set up ongoing service.
Maricarmen B.
12 hours ago
Excellent service as usual.
Response from the owner:Thank you, Maricarmen, for your feedback and for continuing to choose Southern Air. We’re glad you had another great experience, and we take pride in our professionalism on every visit. Please call us anytime to schedule seasonal tune-ups or to set up ongoing HVAC service.
CarrieAnn E.
13 hours ago
Always a pleasant experience . Thorough, prompt,informative, courteous .
Response from the owner:Thank you, CarrieAnn, for taking the time to share your feedback. We’re glad you found our team prompt, informative, and courteous, and we pride ourselves on our professionalism. If you ever need a seasonal tune-up or would like to set up ongoing service, please call us anytime.
Melodee M.
17 hours ago
On time and very polite.
Response from the owner:Thank you, Melodee, for your feedback and for noting our punctual, courteous visit. We take pride in our professionalism and fast response. Please call us anytime to schedule a seasonal tune-up or set up ongoing service for your HVAC system.
Sheila S.
1 day ago
Thank you Justin for taking so much time and care servicing our HVAC unit!! It is truly appreciated!
Response from the owner:Thank you, Sheila, for taking the time to share your feedback. We’re glad our fast response helped get your system back on track so your home is comfortable again. Please call us anytime for seasonal tune-ups or to set up ongoing service.
Christy B.
2 days ago
Southern Air was very punctual and made the whole air conditioning service experience easy. I really appreciated their reliable timing and would gladly use them again.
Response from the owner:Thank you so much for the great rating, Christy! Your feedback means the world to us at Southern Air. If you ever need assistance again, we're here to help.
Gemeinschaft79
4 days ago
Jamar came to perform routine maintenance on our house AC unit and our Daikin unit. He was on time, friendly and professional. He worked quickly and efficiently. Southern Air has been wonderful to work with and I would recommend them to anyone who his looking for a new air conditioning service. Thanks Jamar!
Response from the owner:Thank you for the great feedback! We're thrilled to hear Justin was prompt, professional, and efficient during your maintenance visit. It’s always our goal to make AC service smooth and stress-free. We appreciate your recommendation and the opportunity to serve you!
Dena H.
4 days ago
Justin was great got the unit cooling in no time. Very professional and pleasant.I really appreciated how punctual, communicative, timely, polite, and trustworthy Southern Air was. It is great having a dependable local company for HVAC service.
Response from the owner:Thank you, Dena, for your feedback and for noting how quickly we restored your cooling along with the professional service you received. We pride ourselves on fast response and a courteous, knowledgeable team. Please call us anytime to schedule seasonal tune-ups or set up ongoing maintenance service.
Crystal O.
4 days ago
Albert was very polite and professional. Southern Air Comfort Plus is well worth the money.
Response from the owner:Thank you Crystal we appreciate you!
Orrin M. C.
4 days ago
Very knowledgeable about this job, he's a veteran like myself. Enjoyed very much talking to em. I would like him to be my repair person. If that's okay.
Response from the owner:Thank you, Orrin, for sharing your feedback and for choosing Southern Air. We’re glad you appreciated the technician’s knowledge and professionalism, and we’ll do our best to accommodate your request for the same repair person when scheduling allows. Please feel free to call us anytime to set up seasonal tune-ups or arrange ongoing service for your HVAC system.
Ellie W.
4 days ago
Jason did an excellent job he was very professional.
Response from the owner:Thank You Ms. Ellie. Demare is a true professional and goes above and beyond for our clients. Great job Demare and thank you again Ms. Ellie for choosing Southern Air!
Stan M.
7 days ago
I think one tech was Luke?! But the two who were here was very professional and polite.
Response from the owner:Thank you for leaving a 5-star review! We're glad to know you had a positive experience with Southern Air. We look forward to serving you again in the future.
Debra S.
1 week ago
Mr Woo, was very pleasant and professional. He was thorough with the maintenance review even at the end of his work day.
Response from the owner:Thank you Debra for the great review and for choosing Southern Air!
Brenda L.
1 week ago
Respectful, polite, pleasant and knowledgeable.
Response from the owner:Brenda we are glad to hear you enjoyed your service experience with Jason. Thank you for the review and we look forward to serving again.
Catherine O.
1 week ago
Robert and now Albert were very pleasant, polite, explained and showed us what was wrong and repaired it quickly. Came right on time too!
Response from the owner:Catherine we are pleased to hear of your great experience with us recently. At Southern Air there is no pressure just comfort. We look forward to serving you and thank you for your business.
Deb S.
1 week ago
Very pleasant, professional. Explained things to me.
Response from the owner:Thank you! Glad everything was clear and the experience was a good one—that’s what we aim for.
Arron C.
1 week ago
Albert Vera serviced our AC today he was on time professional and thorough.
Response from the owner:Hey Arron, Justin is Amazing and we are glad to hear he saved the day! Thank you for choosing Southern Air!
Silas C.
1 week ago
Southern Air was a great choice. They were punctual, communicative, timely, polite, and trustworthy throughout the process. Everything was easy and professional, and I really appreciated how simple they made the air conditioning service. Albert, TJ and the Management/Office staff were awesome during a dire need. Thank you and God Bless USAll
Response from the owner:Thank you, Silas, for taking the time to share your feedback. We’re glad our team arrived on time, communicated clearly, and made your air conditioning service feel straightforward during a stressful situation, and we take pride in our professionalism and fast response. If you ever need a seasonal tune-up or would like to set up ongoing HVAC service, please give us a call.
Al
1 week ago
Professional service with a smile, I couldn't ask for more.
Response from the owner:Thank you, Al, for your feedback and for noting the friendly, professional service you received. We take pride in our professionalism and making every visit a smooth experience. Please feel welcome to call us anytime to schedule seasonal tune-ups or set up ongoing service.
marie C.
1 week ago
Technician Mr. Lake is professional, detailed and knowledgeable. He explained what needs be done and thorough. Geat service.
Response from the owner:Thank you, Marie, for taking the time to share your feedback. We’re glad Mr. Lake provided a professional, detailed visit and clearly explained the recommended work, and our fast response is something we work hard to maintain. Please call us anytime for seasonal tune-ups or if you’d like to arrange ongoing HVAC service.
David S.
1 week ago
Mr. Woo did a great job. He performed our semi-annual maintenance.
Response from the owner:We’re happy to hear Robert did a great job and took the time to work through everything with you. Thank you for trusting Southern Air with your HVAC repair.
Doug C.
1 week ago
Very professional & courteous. Efficient service.
Response from the owner:Thank you, Doug! I'm delighted to hear that our team's professionalism and courteous service made a positive impression. Efficiency is a core principle for us, and your feedback is truly appreciated.
Suzanne V.
2 weeks ago
Our technican was worked quickly and efficiently. He did a great job of the service and letting us know what he was doing.
Response from the owner:Thank you for sharing your experience! We’re proud to have Jason on our team — he’s always quick to diagnose and get things taken care of. We’re so glad we could get out the same day and get you back up and running!
Kathy
2 weeks ago
I thank you for the opportunity to leave this response. I had an issue yesterday, October 11 with family coming over and I had a technician come pretty quick I must say and it was Trenton and he was Awesome. My maintenance was scheduled for today and he came back out and did a thorough check and he was very professional gave me all the information and I was very happy would highly recommend!!!!
Response from the owner:Thank you, Kathy, for your feedback and for recommending Southern Air. We’re glad we could respond quickly, and that Trenton provided a thorough, professional check along with clear information to keep everything running smoothly. Please feel free to call us anytime for seasonal tune-ups or to set up ongoing maintenance service.
Diane P.
2 weeks ago
Is very personable . Told us the problem and exact cause. We really appreciate that! Did a find job for us. Advised us too - all was under warranty
Larry and Diane Pope
Response from the owner:Thank you, Diane, for taking the time to share your feedback. We’re grateful you appreciated our professionalism in staying on site, diagnosing the issue, and getting the right parts to complete the repair. Please call us anytime to schedule a seasonal tune-up or set up ongoing service for your system.