Very pleasant, professional. Explained things to me.
On time and very efficient
Wonderful, professional service! Thank you, Jamar! We love the Southern Air team!
Justin did a great job! He checked everything and answered all my questions. Gold 🌟 star.
Johnny Thompson was the most efficient, professional,and quick technician ever. Would love to have him service our unit Everytime .
Response from the owner:We appreciate your feedback. Thank you for the review!
Justin arrived earlier than anticipated. He was very professional and explained the issue in detail. Thank you for another great service call.
Southern Air just got themselves another customer, my son called around several other AC repair shops and we really didn't hear what we wanted until he called Southern Air and the nice lady (sorry I don't remember her name but thank you for your help in getting my AC fixed) that answered the phone got us set up with the technician right away. Big shout Thanks to Jason for coming out and fixing my AC unit. He was nice, kind and respectful, he told me step by step everything that happened. THANK YOU AGAIN FOR SOUTHERN AIR AND JASON FOR GIVING ME COOL AIR AGAIN. ⭐⭐⭐⭐⭐
Today is August 13th 2025 for some reason it will not let me leave another review and I have had a lot of work done through southern air since I've bought my property Randy did an amazing job coming out short notice and got my AC not only up and running but went ahead and did the maintenance on it. I recommend Southern air 100% to anybody because they have never let me down each and every time I have called. Thank you again Randy and the southern air family for taking care of my AC.
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11/12/25 As always the tech Dylan was awesome and did what he could to fix the problem, and it works so we won't be cold tonight. But come Friday out with the old and in with the new. Unfortunately my unit is so old it will cost more to fix it and I'm tired of dealing with it. Thank you Dylan for your help and TJ for helping us get setup for a new unit.. ⭐⭐⭐⭐⭐
Today is August 13th 2025 for some reason it will not let me leave another review and I have had a lot of work done through southern air since I've bought my property Randy did an amazing job coming out short notice and got my AC not only up and running but went ahead and did the maintenance on it. I recommend Southern air 100% to anybody because they have never let me down each and every time I have called. Thank you again Randy and the southern air family for taking care of my AC.
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11/12/25 As always the tech Dylan was awesome and did what he could to fix the problem, and it works so we won't be cold tonight. But come Friday out with the old and in with the new. Unfortunately my unit is so old it will cost more to fix it and I'm tired of dealing with it. Thank you Dylan for your help and TJ for helping us get setup for a new unit.. ⭐⭐⭐⭐⭐
Response from the owner:Wow, thank you for sharing your experience! We’re so glad Randy could help get your AC running and take care of maintenance on short notice. It means so much to know you can rely on Southern Air every time—you’re part of our family too!
From start to finish I was well satified. Thanks.
Great job
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Randy Church was very fast and efficient. Replaced the blower motor record time up and run. Thanks, Randy.
Great job!!!
Response from the owner:Thank you for the 5 stars Leerie! We apprecite your continued business.
They did an awsome job!
Robert was very professional and did a through cleaning.
Would recommend them highly
10-17-25
Had Justin out to check my compressor
He found a frayed wire and got me back up and running.
Great job!! Thsnkyou southern air
Robert was very professional and did a through cleaning.
Would recommend them highly
10-17-25
Had Justin out to check my compressor
He found a frayed wire and got me back up and running.
Great job!! Thsnkyou southern air
Response from the owner:Thank you so much for sharing your experience! We’re thrilled Robert could provide professional, thorough service. Your recommendation means a lot to our team, and we look forward to keeping your home comfortable for years to come!
Jamar is awesome and very professional!
Response from the owner:Thank you for the great feedback! We’re thrilled to hear Jamar made such a positive impression with his professionalism. We’re lucky to have him on the Southern Air team and look forward to serving you again!
Justin done a great job, he sent a message he was on the way, once he arrived we spoke of the maintenance he was going to do and he went to work. He was knowledgeable, professional and great to work with.
Response from the owner:Thanks for the feedback! Justin was glad to make your maintenance visit smooth and professional. We’re proud to have him on the team!
Randy Church was prompt, courteous, and efficient
Response from the owner:Thank you for sharing your experience! We’re glad Randy was prompt, courteous, and efficient. We appreciate your trust in Southern Air and look forward to serving you again.
Excellent service! Jamal was prompt and very informative. He went the extra mile as well..noticing my outside dryer vent was clogged he cleaned it for me. Price for heating repair was very reasonable. Overall a great experience.. I will recommend!
Response from the owner:Thank you so much for your kind words, Dawn! I'm glad to hear Jamar's service made a positive impact and that you appreciated the extra attention to detail with your dryer vent. Your recommendation means a lot to us.
Fantastic as always!
Response from the owner:We’re so glad to hear it! Thank you for being part of our customer family!
Very professional, very patient and very detailed. The service provider explained the service and the warranty on my unit as well.
Response from the owner:Thank you for sharing your experience! We’re proud to provide detailed, professional service you can count on.
Randy was very friendly and professional.
Response from the owner:Thank you, Carol! I'm pleased to hear Randy's friendly and professional service left such a positive impression.
Dylan was excellent. Diagnosed the problem quickly and gave me some options, which I really appreciated.
Response from the owner:Thank you for sharing your experience! We’re thrilled to hear Dylan took great care of you and helped you understand your options. Thank you for being a Southern Air customer.
Very informative to cleaning and showing us what we need done extra thank you
Response from the owner:Thank you, Pauline, for your kind words! I'm glad to hear you found our team informative and helpful in explaining the extra services needed. Your satisfaction is important to us.
Robert was very easy to work with and he explained everything we needed to know. We took the service contract so we don't have to worry. Thanks again, Karin and Jerry.
Response from the owner:Thank you, Barbara! It's great to hear that Robert provided you with clear explanations and excellent service. We're glad you found our service contract helpful for your peace of mind.
Great
Response from the owner:Hi Daniel, thanks for your review! We’re glad you had a good experience and would love to make your next one a 5-star.
Very good, honest company to use.
Response from the owner:Thank you! We appreciate your kind words and are glad you had a positive experience with our team.
Technician was very courteous and friendly. He was very knowledgeable and professional.
Response from the owner:Thank you! We’re so glad our technician made a great impression. We appreciate your feedback and kind words!
Outstanding services, effective communications, quick response .. so happy with the outcome
Response from the owner:We’re thrilled everything went smoothly and that you’re happy with the results! Thank you for sharing your experience.
Not only did we get a great technician, we got great customer service! We called,and got an appointment the very next day. The technician was prompt,and courteous, and didnt take all day to diagnose our issues! Overall- completely satisfied. Highly reccomend
Response from the owner:Thank you, Lucy! Delighted to hear that our technician provided you with efficient and courteous service. We appreciate your recommendation and are glad the scheduling worked well for you.
Had a problem that happened after hours and it was still handled the same day. Great job by the tech I could not asked for better service. Thanks.
Response from the owner:We’re glad we could help so quickly and that our tech provided excellent service! Thank you for sharing your experience.
Southern Air is a first-class company. We have employed their HVAC services for many years. And I am very pleased with HVAC expert Damon. He is a very knowledgeable, professional, and skilled young man. He keeps me well-informed of any issues with my system. I also commend Southern Air’s office manager and staff. They are excellent communicators.
On October 10, 2025, Technician Robert Wright was here to add a compressor starter kit when my unit was not cooling properly. He came out at night, added the kit, and cleaned and flushed the lines. He did an excellent job. Technician Damon is here again this morning to do periodic maintenance. Southern Air and their Technicians are professional, excellent, and timely. Southern Air even texts me when the Technicians are coming and includes their pictures. Their office staff are friendly and efficient. A live person always answers the phone. I highly recommend Southern Air for your HVAC needs.
On October 10, 2025, Technician Robert Wright was here to add a compressor starter kit when my unit was not cooling properly. He came out at night, added the kit, and cleaned and flushed the lines. He did an excellent job. Technician Damon is here again this morning to do periodic maintenance. Southern Air and their Technicians are professional, excellent, and timely. Southern Air even texts me when the Technicians are coming and includes their pictures. Their office staff are friendly and efficient. A live person always answers the phone. I highly recommend Southern Air for your HVAC needs.
Response from the owner:Thank you for your continued trust! We’re thrilled Damon and our team have consistently provided knowledgeable and professional service. We truly appreciate having you as a loyal customer!
Damon was very focused on the job and completed in a very timely manner…as always professional and gives the customer confidence in his ability to do it right.
Response from the owner:We’re happy to hear Damon delivered great service! His focus and professionalism make all the difference, and we’re glad it shows.
Very professional and courteous did a great job
Response from the owner:Thank you so much for the 5-star review, John! We're delighted to know that your experience with Southern Air met your expectations. Your support and trust in our HVAC services mean a lot to us.
Always friendly, professional and answer all my questions
Response from the owner:Thank you so much for your kind words! It's great to hear that our team's friendliness and professionalism made a positive impression, and we appreciate you recognizing our effort to address all your questions.
I am so grateful for the help. Not only was he able to fix our AC, he helped with the warranty, educated us and even helped us undo information and practice that another repair tech (not Southern Air) told us. We are now signed up for the maintenance plan... Highly recommend
The customer service reps I've talked to were also wonderful.
The customer service reps I've talked to were also wonderful.
Response from the owner:We’re so glad we could help and provide clarity along the way! It’s great to hear our team made the process easy and helpful, and we appreciate you joining our maintenance plan. Thank you for recommending us!
Robert always does a fantastic job!
Response from the owner:Thank you! We’re thrilled to hear Robert continues to do a fantastic job!
Good job
Response from the owner:Thank you for the 5 stars! We appreciate your support!
Always knowledgeable and courteous.
Response from the owner:Thank you for your kind words, Darlene! We’re so glad you had a positive experience. We really appreciate your feedback!
He was great. He went above and beyond. I appreciate the help. He is very knowledgeable and does a great job.Very sweet young man.
Response from the owner:Thank you, Carol! We’re so glad you had a great experience and truly appreciate your feedback.
We called this company last minute with AC emergency. They sent out this wonderful gentlemen Robert and he helped us very quickly and very kindly. Fair prices! Honest work!
Response from the owner:Thank you so much, Irisa! It's wonderful to hear that Robert was able to assist you promptly and kindly during your AC emergency. We always strive to provide honest work and fair prices.
First complete service with this company.. technician was thorough. We will see you again glad I switched companies.
Response from the owner:Thank you so much for choosing us for your HVAC! We’re glad to hear our technician was thorough and we look forward to serving you again.
The service technician Mr. Robert Wright was very polite, knowledgeable, helpful, pleasant and got the job done. I am very impressed with the quick response especially since it was the weekend and I will recommend Southern Air to everyone. Thank you for the fast service.
Response from the owner:We appreciate your recommendation and are glad Robert was able to help. Quick, helpful service is always our goal, and we’re grateful you chose Southern Air.
Expert service>Tech was very knowledgeable quick clean working in house. Randy also found a potential problem, ordered part, returned next day installed it. as a past hvacr tech for 50 plus years, I know and appreciate good service. Southern Air has always been Fast fair and have the best competent techs over many years since you installed my unit over 8 years ago and have had very few problems with my A/C unit, That is why i will continue to be a customer. As the saying goes when you have the best you dont need the rest.
Response from the owner:Thank you, Fred! It's great to hear that our team's efficiency and Randy's attention to detail stood out to someone with your extensive experience. We appreciate your continued trust in Southern Air over the years and look forward to serving you in the future.
Jason was pleasant, professional and very straightforward. He showed us the very rusty and corroding coils and said we could keep repairing the 22 year old AC but it would be a waste of money and an ongoing and potentially hazardous decision. We are proceeding with a new AC based on his recommendation.
Response from the owner:We’re glad Jason was straightforward and helpful in walking you through the condition of your system. Thank you for trusting his recommendation—we look forward to getting your new AC installed and keeping your home comfortable.
Randy was very skilled and informative.
Response from the owner:Thank you for the kind words, William. I'm glad to hear that Randy's expertise and clear communication made for a positive experience. We appreciate you choosing Southern Air!
Very professional & courteous. Efficient service.
Response from the owner:Thank you, Doug! I'm delighted to hear that our team's professionalism and courteous service made a positive impression. Efficiency is a core principle for us, and your feedback is truly appreciated.
Robert Wright did a great job. We had a couple of issues and he was very patient to work through them both.
Response from the owner:We’re happy to hear Robert did a great job and took the time to work through everything with you. Thank you for trusting Southern Air with your HVAC repair.
