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Nicole C.
2 days ago
This company came highly recommended and we were not disappointed! Quick response times and very personable staff. Jason certainly knows his job and does it well.
Karen
3 days ago
Robert is outstanding! So thorough
Response from the owner:Thank you, Karen! I'm pleased to hear that you found Robert's work thorough and outstanding. We appreciate your kind words and your support of Southern Air.
Terri S.
3 days ago
Albert was professional and made sure we were well informed of the work being done.
Response from the owner:Thank you Terri for the kind review and your many years of loyalty to Southern Air!
Ruby L.
3 days ago
Robert is awesome
Response from the owner:Thank you so much for your feedback, Ruby! I'm glad to hear that Robert stood out for you. Your support means a lot to us at Southern Air.
Michelle B.
5 days ago
Justin was knowledgeable, efficient, professional and explained everything to my satisfaction. Please keep him employed because I don’t want anyone else to provide services to me.
Response from the owner:Thank you, Michelle! I'm delighted to hear that Justin impressed you with his knowledge and professionalism. We look forward to continuing to provide you with excellent service.
Lenee B.
5 days ago
From start to finish I had a great experience. TJ came out to my house to give me a quote on a new HVAC system and was great. David and Andrew came out and installed our new unit. They were professional, polite, on time, knowledgeable and patient with all of our questions. The new system looks and sounds great.
Response from the owner:Thank you, Lenee, for sharing your wonderful experience with us! We're pleased to hear that TJ provided a thorough quote and that David and Andrew were professional and attentive during the installation. It's fantastic to know you're satisfied with the new system!
Sentry Termite & Pest C.
6 days ago
Justin always does a great job.
Response from the owner:Thank you! We’re glad to hear you’re happy with our work and look forward to serving you again.
Wanda S.
6 days ago
Very pleased with Mr. Vera’s work
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Jan T.
1 week ago
Excellent service – as usual! They never disappoint!
Response from the owner:Thank you Jan for the kind review and for your business!
Rosalie B.
1 week ago
This is the second time he has serviced our a/c. Professional and courteous. He does a great job.
Response from the owner:Hi Rosalie!
We appreciate the review and are glad to be of service!
Emma D.
1 week ago
The AC unit at my job wasn't working. I called Southern Air, and they had someone out the same day! Not only did he fix the issue, but he kept me in the loop with what was going on! So glad we switched to them for our A/C needs!!!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Debbie
2 weeks ago
Excellent customer service, great technician, and company! Jamar did a maintenance on my system and showed me a couple tips related to the heat side of the system.
Response from the owner:Thank you so much, Debbie! I'm delighted to hear you appreciated our customer service and Jamar's expertise. Your satisfaction with the maintenance tips is truly rewarding for us!
Tarrin N.
2 weeks ago
Randy, did a fine job!
Response from the owner:Thank you for the great feedback! We’re thrilled to hear Jamar made such a positive impression with his professionalism. We’re lucky to have him on the Southern Air team and look forward to serving you again!
Kellie
2 weeks ago
Robert is an excellent HVAC technician! I have been using Artic Air for years and became disgusted with their high pressure sales tactics. Robert handled my questions professionally-very informative. I highly recommend Southern Air. If I could give 10 stars I would! Thank you to the entire Southern Air team for their professionalism and prompt response.
Response from the owner:Thank you, Kellie, for your glowing review! We're glad to hear that Robert's professionalism and informative approach made a positive impression on you. Your recommendation means a lot to us, and we're grateful to have you as part of our Southern Air family.
Kevin W.
2 weeks ago
Very professional and kind. Sucks that we need a new unit and it's going to cost 10k. Had over half a million dollars in hospital bills and my credit isn't great. Denied for the loan even with 5k down. Southern Air was great however.
Response from the owner:Thank you so much, Kevin, for your kind words about our team. I'm so sorry to hear about the challenges you're facing, but I'm genuinely glad we could assist you with professionalism and care. If there's anything more we can do to support you, please let us know.
Amy T.
2 weeks ago
Randy did a great job finding the problem and getting it fixed.
Response from the owner:Thank you, Amy! I'm glad to hear Randy was able to quickly identify and resolve the issue for you. We appreciate your kind words and your support.
June H.
2 weeks ago
Justin was pleasant as usual and cleaned my A/C inside and outdoors. He always removes
wrappers from filters and takes dirty filter with him. He is careful of my floor and furniture.
Thanks Justin
Response from the owner:Thanks for sharing your experience, June! It's great to hear that Justin takes such care with your home and cleans the A/C thoroughly, both inside and out. We'll make sure he knows how much his efforts are appreciated.
Jarold G.
2 weeks ago
Second time that technician was here he did great both times I requested him the second time diagnosed everything took care of it. Help me to understand how my unit is in the time for new one so have you guys coming
Response from the owner:Thank you for your kind review, Jarold. I'm glad to hear our technician could assist you effectively and provide insights on your unit's condition. We appreciate your trust in us for your new installation.
Parley C.
2 weeks ago
Jamar was nice, helpful and super quick. He even took the time to throw the ball for the dog
Response from the owner:Thank you so much, Parley! I'm glad to hear Jamar made a positive impression and even found time to play with your dog. Your feedback means a lot to us at Southern Air!
Cathy J.
2 weeks ago
Excellent
Response from the owner:Hi Cathy,
We appreciate you taking the time to leave a review. It’s great to know our team delivered the reliable and respectful service we strive for. Thank you for choosing Southern Air—we’re here whenever you need us.
Bill B.
2 weeks ago
Excellent!
Justin did an excellent job
We appreciate Justin
Response from the owner:Dylan will be glad to hear this! We appreciate your kind words and your trust in Southern Air.
Tim G.
2 weeks ago
Polite, professional and friendly service. Just as we have come to expect from Southern Air, each and every time. Jason was extremely efficient in his diagnostics. He gave us some great suggestions on a great product to help protect the system. Jason or any of the other technicians and installers at Southern Air always do great work and are all very thorough. They keep your best interest in mind and keep you informed.
Response from the owner:Thank you, Tim, for your wonderful review! I'm delighted to hear that our polite, professional, and friendly service met your expectations once again. We look forward to continuing to serve you with the same level of dedication in the future.
Robin M.
2 weeks ago
Always great!
Response from the owner:Thank you for your kind words and ongoing support, Robin! We're glad to hear that you're consistently happy with our services. We look forward to assisting you again in the future!
Susan E.
2 weeks ago
Southern Air techs rock!! Best service ever!
Response from the owner:We couldn’t agree more—our techs do rock! Thanks for the shoutout and for choosing Southern Air!
Helen G.
2 weeks ago
Jason fixed my mini split in a flash. He did amazing, was friendly, had great customer service!
Response from the owner:Thank you so much for your kind words, Helen! We're pleased to hear that Jason was able to fix your mini split quickly and provided excellent service.
Bob N.
2 weeks ago
Great job in repairing heat for central air unit. Tech new what he was dining.
Response from the owner:Thank you so much for the positive feedback, Bob. I'm really glad you were satisfied with the technician’s knowledge and the repair work on your central air unit. Your appreciation keeps us motivated!
Kathleen B.
2 weeks ago
Jamar was great! We always get excellent service from Southern Air.
Response from the owner:Thank you so much, Kathleen! I'm glad to hear Dylan provided you with the excellent service you expect from Southern Air. We appreciate your continued trust in us!
CP
2 weeks ago
Thank you Robert for treating me like family! Up and going on the coldest day of the year!
Response from the owner:Thank you! We’re glad Justin could get you up and running quickly—even on a Saturday! We appreciate your feedback and trust in Southern Air.
Rick M.
3 weeks ago
Professional quick and knowledgeable experts
Response from the owner:Thank you! We’re so glad you had a great experience with our team. Professional, quick, and knowledgeable is exactly what we aim to be!
Linda G.
3 weeks ago
Very professional and knowledgeable.
Excellent experience.
Response from the owner:Thank you for the great feedback! We're thrilled to hear you had an excellent experience and that our team’s professionalism and knowledge stood out. We appreciate your support!
Gini E.
3 weeks ago
As usual our Southern Air technician was professional courteous and efficient. So glad we switched to them a few years ago.
Response from the owner:Gini thank you for the 5 Star review and for choosing Southern Air!
patricia T.
3 weeks ago
Robert came quickly for an issue with our new AC unit after a power failure. He solved the problem quickly and easily, checked everything thoroughly and gave good advice and instructions should anything else arise. We have been consistently happy with knowledge and service from Southern Air. We appreciate you, Robert!
Response from the owner:Robert came quickly for an issue with our new AC unit after a power failure. He solved the problem quickly and easily, checked everything thoroughly and gave good advice and instructions should anything else arise. We have been consistently happy with knowledge and service from Southern Air. We appreciate you, Robert!
Jan T.
3 weeks ago
Excellent Service as usual. Albert goes above and beyond to make sure everything is just right. I could not be more relieved! Thank you so much!
Response from the owner:We really appreciate your feedback! It’s great to hear Dylan and the team are delivering the service you expect
Robin M.
3 weeks ago
Always does a great job!
Response from the owner:Thank you, Robin! We're glad to hear that you consistently find our work reliable. Your appreciation means a lot to us!
James H.
3 weeks ago
Justin did a great job on my AC maintenance.
Response from the owner:Hi James, I'm so glad to hear Justin took excellent care of your AC maintenance. We aim to provide top-notch service every time!
Stephanie H.
4 weeks ago
It's great to get a text with a photo of the technician who is dispatched to my house. They're always very clean - if I didn't have cameras, I'd never know they had been there. Very friendly and professional!
Response from the owner:Thanks for the feedback! We’re glad you like getting a heads-up of who’s coming. Our team takes pride in being friendly, professional, and respectful in your home!
Jill W.
4 weeks ago
January 5,2026
Hi everyone,
Just had a great visit from Jamar from Southern Air 😀. He's a great guy, very efficient.
Was so super with my dogs 🐕 they are all bark when they meet someone new. Jamar made new friends with mine 💕....
He did a great job thoroughly checking everything out and giving the AC a tune up. Very polite and great follow through.
Thank you so much Southern Air
Jill Williams
January 6, 2026 Tuesday
Hey everyone great visit from Jamar this afternoon 😀 Jamar stopped by to bring me the proper filter for my AC system 😀. He is so polite and professional. I couldn't ask for a better AC technician...way to go Southern Air....you have an Awesome team of technicians
Jill Williams

06/27/2025
I'm so happy with Dylan from Southern Air. He is extremely professional and great with my little dogs 🐕. He's awesome going through everything and and making sure it's working properly. I'm so glad that I Chose Southern Air and their team to take care of all my AC needs.
Jill Williams

Today is May13,2024 and I am still extremely happy with Southern Air. My tech Jason was soo professional and handled my dogs 🐕 with the utmost care and respect. He did such a great job, I hope he gets a raise. He is going to do a follow up and replace my Air filter. Super nice guy.
Thanks Jason for a Job well done 👱‍♀️

Up date... Hi everyone, this the second time Demare Purifoy has been to my home. He is a great guy, who does an excellent job. Demare follows up with his customers. I've couldn't have asked for a better technician. Give this guy a raise!! He was great even with all 7 of my dogs.
Thanks Demare
Demare is Awesome as always... Explains everything he needs to do with your AC unit and gets the job done in a timely manner. Very professional and always polite.
Thank you Demare for a job well done....
Jill Williams

Southern Air is the Greatest company we've have had the pleasure of dealing with since moving to Putnam County. Our AC unit went out while I was away dealing with the passing of my mother. They were quick to respond with same day services for repair and an estimate for a new system. Jason and Jeremy were the Greatest guys ever. Southern Air should be Proud these guys were polite, courteous, and concerned for our well being with this heat. We tried another AC company, they came out once, left after speaking to me and never came back.
I love Southern Air. I'll never use any one else.
Update
April 3, 2025 and I'm still using Southern Air for all my AC needs.
Jason came out late for after hours repair and he was soo professional and Awesome. I can't praise him enough for how well he does his job. I have even bought a surge protector for my AC unit to protect it during Florida's thunder storms. I can always count on my Southern Air tech Jason to keep my AC running smoothly 👍🏽 Thank you Jason
Response from the owner:Thank you so much, Jill! We’re delighted to hear Dylan took such great care of you—and your pups too! 🐕🐾 It means a lot that you chose Southern Air for your AC needs. We’re always here to keep you comfortable!
betty F.
4 weeks ago
On time, friendly, knowledgeable and honest. Great customer service.
Response from the owner:Thank you so much, Betty! I’m grateful for your kind words about our professional approach, expertise, and customer service. It's great to know you had a positive experience with Southern Air.
William B.
4 weeks ago
01/06/26 - Routine semi-annual check-up, today! All was well, and, all went well! Robert, almost always our "Go-To" Guy, always the consummate professional, was our Guy, today; performed a thorough inspection, and routine maintenance on our two A/C systems w/ an up-check on both! We're good to go for another 6 months, or, until we're not!
Southern Air is a team-oriented operation w/ a deep bench of well-trained, well-motivated, wonderful technically proficient professionals, both in the field and in the office! They like what they do, they like each other, they're having fun, and it really shows!! This is a growing business that should be, if not, already, the case study focal point of college-level business operation and administration studies, locally and around the country!

07/22/25 - Today is Tuesday. This past Friday, we enjoyed our regular semi-annual check-up, and all went well; we passed the quiz!💥 Then, sometime Saturday late afternoon/early evening, things started "warming up"!
By Sunday A.M., our a/c system, a mere 2 yrs old, was failing via an oscillating blower motor on our Air Handler.
Mayday! Mayday! Mayday! Temp's are rising rapidly; we're in distress! Send Help!!
Jamar Witt, another stellar performer from Southern Air, arrived to discover our blower motor acting up, and was able to get it squared away ... sorta! About an hour later, after a full & frank discussion, it resumed it's irregular misbehavior, again. I brought Molly up to speed, another star "weekend warrior" @ Southern Air, and she relayed to Jamar who wrote the order; and we settled in for a couple toastie days, waiting for replacement parts!
Today, our parts arrived, and Jamar just departed, ~1730, having replaced our blower motor - easy-peasy! We're cooling rapidly, now, from a heat-soaked 87°!
What did we ever do before a/c? 🙄
Southern Air to our rescue, again, 24/7! 👍🇺🇲
Response from the owner:We truly appreciate you taking the time to keep sharing your experiences with us—it never goes unnoticed! Robert and Gabby are both top-notch, and we're lucky to have them on the team. Thank you for your continued trust in Southern Air. It means the world to us!
Klaus-Dieter M.
4 weeks ago
Routine maintenance. Signed up for yearly maintenance again. Dylan noticed a hum caused by a bad relay/contactor. Repaired that while he was here.
Response from the owner:Thank you, Klaus-Dieter, for continuing to trust us with your HVAC needs. It's great to hear Dylan was able to identify and fix the relay issue during the visit. We appreciate your confidence in our service team!
jim F.
4 weeks ago
A great company! A great Technician!
Dylan was prompt, efficient and explained everything in great detail.
Response from the owner:Thank you, Jim, for your wonderful feedback! It means a lot to hear that Dylan was prompt and efficient, and that you appreciated his detailed explanations. We're glad to have provided you with such a positive experience.
Eleana D.
1 month ago
My Technician Lavarus Smith did a wonderful job at servicing my A/C system and preformed every service that's listed on the inspection agreement. He also so gave very informational advice to help with the slime build up. Thanks Mr. Smith 😊
Response from the owner:Thank you, Eleana! It's fantastic to hear that Lavarus provided you with excellent service and helpful advice for your A/C system. We appreciate your kind words and support!
William B.
1 month ago
excellent
Response from the owner:Thank you for the 5 stars! We really appreciate your support and are grateful for the opportunity to serve you. 💙
Arlene J.
1 month ago
Alberto was great, we appreciate what he did, and kept us informed
Response from the owner:Thank you for your kind words, Arlene! I'm delighted to hear Alberto provided excellent service and kept you well-informed. We look forward to assisting you again at Southern Air.

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